The Opportunity
At Target Integration, we help businesses transform the way they operate through ERP, CRM, and business management solutions. As our client base continues to grow, we're looking for an Account Manager who can build strong relationships, support client success, and identify opportunities to help customers get even more value from their systems.
This is not a cold-calling, high-volume sales role. Instead, you'll work with an existing portfolio of clients, acting as a trusted advisor and key point of contact throughout their journey with us.
You'll help customers maximise the value of their technology investment, support ongoing business needs, identify opportunities for additional services and solutions, and ensure long-term client satisfaction and retention.
Whether you come from a technology consulting, ERP consulting, implementation, business systems, customer success, or account management background, this role offers an excellent opportunity to combine relationship management, commercial awareness, and business technology expertise.
What You'll Be Doing
At its core, this role is about building long-term client relationships, understanding business challenges, and helping customers continue to grow with our solutions.
Client Relationship Management
Manage and develop relationships with an existing portfolio of clients
Act as a trusted advisor and primary point of contact for customer accounts
Conduct regular client reviews and check-ins to understand business needs and ensure customer satisfaction
Build strong relationships with key stakeholders and decision-makers
Account Growth & Development
Identify opportunities for additional services, software modules, upgrades, and consultancy support
Develop account growth plans to maximise customer value and retention
Work with customers to understand evolving business requirements and recommend appropriate solutions
Prepare proposals, quotations, and commercial recommendations where required
Customer Success & Support
Ensure customers receive excellent service throughout their lifecycle
Coordinate internally with consultants, implementation teams, and support teams to resolve client issues
Monitor customer engagement and proactively address risks to account health
Support customer onboarding and adoption of new solutions where required
Strategic Account Management
Develop a strong understanding of each client's business, operations, and objectives
Help customers align technology investments with business goals
Maintain accurate account records, activities, and opportunities within CRM systems
Contribute to account management processes and continuous improvement initiatives
What We're Looking For
We're open to a range of backgrounds, but we're particularly interested in individuals who understand how businesses operate and can build trusted relationships around technology solutions.
You Might Have
Experience in Account Management, Customer Success, ERP Consulting, Business Systems Consulting, or Client Relationship Management
Experience working with ERP, CRM, accounting software, or other business applications
A background in business consulting, operations, finance, manufacturing, distribution, or software implementation
Experience managing and growing customer accounts
Skills & Competencies
Strong relationship-building and stakeholder management skills
Commercial awareness and the ability to identify growth opportunities
Excellent communication and presentation skills
Ability to understand both business processes and technology solutions
Strong problem-solving and analytical capabilities
Organised, proactive, and customer-focused approach
Comfortable managing multiple client relationships simultaneously
Technical Knowledge
Any leading ERP System (Odoo, Microsoft Dynamics 365, SAP Business One, Sage, Acumatica, NetSuite, Other ERP, CRM, or business management platforms)
Industry Experience
Experience working with customers in one or more of the following sectors would be advantageous:
Manufacturing
Distribution
Supply Chain
Engineering
Professional Services
Why This Role?
Existing client base – Focus on developing and growing established customer relationships
Trusted advisor position – Become a key partner in your clients' success
Career development – Opportunities to progress within a growing ERP and business solutions company
Collaborative environment – Work alongside experienced consultants, implementation specialists, and leadership teams
Meaningful work – Help businesses improve processes, efficiency, and growth through technology
The Bottom Line
If you enjoy building relationships, understanding how businesses operate, and helping clients achieve long-term success with technology solutions, this is an opportunity to join a growing company where you can make a genuine impact.
We'd love to hear from you.
Pay: €45,000.00-€50,000.00 per year
Benefits:
- Company events
- On-site parking
- Work from home
Application question(s):
- Do you have experience working with ERP, CRM, accounting software, or business management systems? If yes, which platforms?
- Have you managed and grown existing customer accounts in a B2B environment?
- Do you have experience working with manufacturing, distribution, or operational businesses?
- Have you previously worked in an ERP consulting, implementation, customer success, or account management role?
Licence/Certification:
- drivers license (required)
Work authorisation:
Work Location: Hybrid remote in Citywest, County Dublin
