Find Linux engineer Jobs in Dublin, D

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)
Telnyx —Dublin, County Dublin
- Weekend availability
- Remote
- Communication skills
Quick apply
13h
Software Systems Engineer
Meta —Dublin, County Dublin
- C++
- Linux
- Manufacturing
7h
Software Engineer - Site Reliability
Workday —Dublin, County Dublin
- €72,000–€108,000 a year
- Full-time
- Computer Science
- Java
- AWS
6h
Security Operations Engineer (Dublin)
KBRA —Dublin, County Dublin
- Full-time
- Azure
- Windows
- AWS
- Annual leave
- Referral programme
Infrastructure Engineer
Crusoe —Dublin, County Dublin
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
Digital Assets Platform Senior Development Engineer (VP)
Citi —Dublin, County Dublin
- €93,280–€139,920 a year
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- DevOps
Insights Module Engineer
Analog Devices —Glasnevin, County Dublin
- Full-time
- Doctoral degree
- Research
- Master's degree
Senior Software Engineer - Proxy & Network Boundary Infrastructure
Bloomberg —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Linux
Staff Security Engineer - Detection & Response
Crusoe —Dublin, County Dublin
- Full-time
- No degree
- Scripting
- Linux
Quick apply
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Senior Java Software Engineer (AVP)
Citi —Dublin, County Dublin
- €71,440–€107,160 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Java
1d
Senior Site Reliability Engineer
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Azure
- Windows
- SQL
Quick apply
Senior Infrastructure Engineer - Dublin
Seapoint —Dublin, County Dublin
- Hybrid work
- DevOps
- AWS
- Linux
Quick apply
Senior Ads Solutions Engineer, gTech
Google —Dublin, County Dublin
- €114,000–€117,000 a year
- Full-time
- Computer Science
- Engineering
- Java
Senior Software Engineer - Site Reliability
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Computer Science
- Java
- AWS
6h
Full Stack Developer
Inflight Dublin —Dublin, County Dublin
- Full-time
- Master's degree
- SQL
- AWS
Quick apply
Staff Machine Learning Engineer
Sonatus —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Computer Science
- Master's degree
- Work from home
Senior Systems Engineer
Arista Networks —Dublin, County Dublin
- On call
- Computer Science
- Administrative experience
- Bachelor's degree
Quick apply
Infrastructure Engineer, Edge & Security
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Computer Science
- AWS
11d
Principal Software Engineer, AWS Lambda Experience
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- C++
11d

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Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Telnyx -
Dublin, County Dublin

Quick apply

Job details

13 hours ago

Qualifications

Jira
Telephony
VoIP
SDKs
Communication skills

Full job description

About Telnyx

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.

We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

We are looking for Weekend Warriors to support our growing customer base throughout the weekend and during the week. Weekend Warriors would work 5 days a week from Wednesday to Sunday.

The Role

As a Product Support Engineer, you are a motivated and enthusiastic individual with a passion for technology. You will work closely with our operations and engineering squads, triaging and troubleshooting frequent cases. Communication skills, flexibility and a desire to learn are essential, as well as the ability to work on multiple concurrent priorities through chat, tickets and calls.

This is a unique opportunity to join our team and make a difference in a growing, innovative company.

In This Role You Will

Troubleshoot VoIP/SIP calls and RTP packets using Wireshark and our internal tools to help customers or vendors identify call issues.
Replicate API issues reported by customers using Postman and either solve or escalate said issues to the appropriate teams.
Analyze T.30(passthrough fax tones) and T.38 Fax over IP packets using our internal tools and Wireshark to troubleshoot faxing issues.
Run live packet captures from cloud servers on the Linux terminal.
Familiarize yourself with our API and VoIP based products in order to help customers with their setup inquiries.
Monitor operational pager alerts in an efficient and timely manner.
Improve customer self service through better processes and documentation.
Troubleshoot customer and vendor concerns quickly and efficiently to maintain the highest standards of professional customer service.
Liaise with your technical peers for resolution of escalated cases.

You May Be Fit For This Role If You Have

SIP, RTP, T.38 and other Fax over IP and Voice over IP Protocol knowledge.
Strong customer-focus, interpersonal and communication skills.
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to assess problems and explain solutions.
Continually looking to solve problems.
Understand issues and requirements well in order to provide solutions.
Outgoing and socially interactive.
A self starter looking to assist at any moment and to take the initiative.
Balancing daily workload and multi-tasker who can effectively prioritize work.

What We Value

Experience in a product support/application role.
Voice over IP experience with the SIP signalling protocol or other related telephony protocols.
An understanding of general web technologies such as API/SDK's.
Experience working with SMS over SIP SIMPLE, SMPP or HTTP(API requests).
Confidence with technology and the Internet.
A natural curiosity and experience in applying technology to resolve customer issues.

Technologies We Use

Wireshark for network packet analysis.
Postman for API troubleshooting.
Linux and the Linux terminal.
Tshark to do live captures from the Linux terminal.
Metabase, Graylog and Jira.

Working Shift Setup

5 day week: 9 hour shift with 1 hour break.
Saturday & Sunday is a set working day.
Working days for this role would be Wednesday, Thursday, Friday, Saturday and Sunday.
Rest days would be Monday and Tuesday.

Working Shifts

8am to 5pm UTC
Wednesday to Sunday

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Refine Your Search

linux engineer jobs in dublin, d

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Software Systems Engineer

Software Engineer - Site Reliability

Security Operations Engineer (Dublin)

Infrastructure Engineer

Digital Assets Platform Senior Development Engineer (VP)

Insights Module Engineer

Senior Software Engineer - Proxy & Network Boundary Infrastructure

Staff Security Engineer - Detection & Response

Senior Network Development Engineer, GCNA

Senior Java Software Engineer (AVP)

Senior Site Reliability Engineer

Senior Infrastructure Engineer - Dublin

Senior Ads Solutions Engineer, gTech

Senior Software Engineer - Site Reliability

Full Stack Developer

Staff Machine Learning Engineer

Senior Systems Engineer

Infrastructure Engineer, Edge & Security

Principal Software Engineer, AWS Lambda Experience

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