Find It Jobs in Dublin 1, D

Service Desk Agent - Contractor
Atos —Dublin, County Dublin
- €29,000 a year
- Remote
- Customer service
- English
- Windows
1d
IT Service Portfolio Manager
ICON Plc —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Bachelor's degree
1d
Level 3 Senior Network Engineer (Cisco ACI required)
ICON Plc —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
Oracle Cloud Financials Solution Architect, Hybrid
Deloitte —Dublin, County Dublin
- €90,000 a year
- Full-time
- Hybrid work
- Oracle
- Business development
- Leadership
Technical Support Engineer - German or French
Salesforce —Dublin, County Dublin
- Full-time
3d
Technical Support Engineer (French speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
2d
Consulting Solutions Architect
TransAct, a Presidio Company —Dublin, County Dublin
- Hybrid work
- Sales
- IT
- AI
2d
Solution Architect ROI
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- No degree
Quick apply
SAP SCM Solution Architect
Bluecrux —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Quick apply
Solutions Architect - Italian Speaker
MongoDB —Dublin, County Dublin
- Azure
- Sales
- Java
Principal Solutions Architect
MongoDB —Dublin, County Dublin
- Remote
- Azure
- Sales
- Java
IT and Security Audit Associate 2027
Forvis Mazars Ireland Limited —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- IT
Quick apply
1h
Commercial Systems and Visualisation Administrator
Raidió Teilifís Éireann —Donnybrook, County Dublin
- €34,060–€45,917 a year
- Microsoft Excel
- Computer Science
- Business
3h
Commercial Systems and Visualisation Administrator
RTÉ —Dublin, County Dublin
- €34,060–€45,917 a year
- Microsoft Excel
- Computer Science
- Business
2h
IT Delivery Manager
Tata Consultancy Services —Dublin, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
2h

More jobs to discover

Find similar jobs that you might be interested in.

Corporate Sales Account Manager
Landmark Technologies —Dublin, County Dublin
Maintain positive and proactive line of communication between the lines of business as well as senior leadership; includes developing and delivering accurate…
Up to €80,000 a year
Quick apply
IT Service Portfolio Manager
ICON Plc —Dublin, County Dublin
Remain up to date with the current and emerging industry trends and best practices. As a values-driven organisation, integrity, collaboration, agility, and…
1d

I want to receive the latest job alerts for it in dublin 1, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near dublin 1, d

Solution Architect jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dublin, County Dublin

Senior Network Engineer jobs in Dublin, County Dublin

IT Service Manager jobs in Dublin, County Dublin

Delivery Manager jobs in Dublin, County Dublin

Solution Architect jobs in Cork, County Cork

Solution Architect jobs in Galway, County Galway

City Architect jobs in Dublin, County Dublin

Engineer jobs in Limerick, County Limerick

Technical Support Engineer jobs in Carlow, County Carlow

Audio, Music, Editor, Composer, Sound Engineer jobs in Remote

Technical Support Engineer jobs in Cork, County Cork

Senior Network Engineer jobs in County Limerick

Service Engineer jobs in Dublin, County Dublin

Mechanical Design Engineer jobs in County Dublin

Enterprise Architect jobs in County Dublin

Senior Solution Architect jobs in Dublin, County Dublin

Solution Engineer jobs in Dublin, County Dublin

Cloud Architect jobs in Dublin, County Dublin

Architect jobs in Emo, County Laois

Service Desk Agent - Contractor

Atos -
Dublin, County Dublin

Apply Now

Job details

Fixed term
€29,000 a year
1 day ago

Qualifications

Customer service
English
Windows
IT
CompTIA A+

Full job description

About Atos Group

Atos Group is a global leader in digital transformation with c. 52,000 employees and annual revenue of c. € 10 billion, operating in 54 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

The opportunity

Atos is a global leader in managed services, delivering hybrid cloud infrastructure, workplace experience, and technology solutions to clients worldwide. We are a 48,000 strong worldwide team with a clear ambition: to apply digital technology to advance what matters for our clients and society at large in 69 countries. With our passionate experts and world-class partners, we design digital solutions from every day to the mission critical.

By bringing together expertise, confidence, enthusiasm and a collaborative spirit that includes a diverse range of perspectives, we can create something far greater than the sum of its parts. At Atos, we believe that this is the right approach for the future. It is remarkably powerful. It is capable of creating real change in the world.

The role

The Service Desk Agent provides technical support and assistance to end users of IT services

provided by the company. As a Service Desk Agent, you will remotely troubleshoot and repair local hardware and software issues for Customers in Ireland.

The role is a fixed-term one for a period of 12 months.

Key responsibilities:

Provide remote IT assistance and support to end users:

Troubleshoot and repair local hardware and software issues
Manage authorization and supply of key hardware and software requests
Administer solutions to meet customer needs
Identify and communicate major incidents to key stakeholders

Maintain standard builds for Atos systems
Create and maintain technical and problem/resolution documentation

Skills we can’t do without:

Fluent English Language Skills: Able to communicate with customers on a day-to-day basis via telephone, email & chat services. Able to quickly build rapport with customers, colleagues and management
Conceptual Thinking: Can quickly grasp the underlying issues in complex problems or situations.
Flexibility: Takes account of new information or changed circumstances and modifies their approach accordingly.
Creativity: Takes innovative approaches to problem solving and devises inventive and creative solutions.
Follow-up and Monitoring: Checks progress against targets, reporting as necessary and taking action to resolve exceptions.
High level of motivation and focus on daily tasks
Enthusiasm to seek out opportunities within the business

This position does not require any specific qualifications. However, we look out for applicants who can show any of the below:

Working knowledge of Windows 10 and 11
ITIL methodology awareness
6+ months previous IT contact center or customer service experience. Otherwise, has worked in a target driven environment where incidents must be managed within specific SLA’s
Relevant IT Certification or equivalent (e.g. MD100, MS900, CompTIA A+)

Work location:

Fully on-site position - Atos office, Dundrum, Dublin, Ireland

Compensation:

Contract circa 29K per annum

Diversity, Equity & Inclusion

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs.

We are also a care leaver-friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - [email protected]

Apply Now

Refine Your Search

it jobs in dublin 1, d

Service Desk Agent - Contractor

IT Service Portfolio Manager

Level 3 Senior Network Engineer (Cisco ACI required)

Oracle Cloud Financials Solution Architect, Hybrid

Technical Support Engineer - German or French

Technical Support Engineer (French speaking)

Consulting Solutions Architect

Solution Architect ROI

SAP SCM Solution Architect

Solutions Architect - Italian Speaker

Principal Solutions Architect

IT and Security Audit Associate 2027

Commercial Systems and Visualisation Administrator

Commercial Systems and Visualisation Administrator

IT Delivery Manager

More jobs to discover

I want to receive the latest job alerts for it in dublin 1, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected