Find It Jobs in Dublin 2, D

Helpdesk Support Engineer
Ergo —Dublin, County Dublin
- English
- Windows
- IT
13h
IT Systems Engineer - Active Directory
PlayStation Global —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- No degree
Quick apply
10h
Solutions Architect
DAA —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- SQL
GTM Systems Administrator
Harvey —Dublin, County Dublin
- Full-time
- Salesforce
- Master's degree
- SQL
12h
Senior Solution Architect
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Communication skills
- Negotiation
9d
SAP SCM Solution Architect
Bluecrux —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Quick apply
Solutions Architect - Italian Speaker
MongoDB —Dublin, County Dublin
- Azure
- Sales
- Java
Solution Architect ROI
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- No degree
Quick apply
11d
Principal Solutions Architect
MongoDB —Dublin, County Dublin
- Remote
- Azure
- Sales
- Java
Service Desk Engineer (Level 2)
Presidio —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11h
IT Manager
Carrolls Irish Gifts —Dublin, County Dublin
- Full-time
- Azure
- Windows
- POS
Quick apply
6h
Solution Architect - Platform & Technology
Workday —Dublin, County Dublin
- €73,000–€109,400 a year
- Full-time
- Computer Science
- Bachelor's degree
- No degree
6h

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IT Systems Engineer - Active Directory
PlayStation Global —Dublin, County Dublin
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks…
Quick apply
10h
Onsite Support Engineer
Version 1 —Dublin, County Dublin
Participate in ongoing training and development to stay current with IT trends and technologies. 24 days holiday allowance plus Public Holidays, enhanced…
€35,000–€43,000 a year
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Helpdesk Support Engineer

Ergo
Dublin, County Dublin

Apply Now

Job details

13 hours ago

Qualifications

iOS
English
Windows
Remote access software
IT
Help desk

Full job description

Our client requires an IT Helpdesk Support Engineer to be part of a managed ICT Helpdesk service supporting over 1,000 staff across multiple Dublin and regional sites. The role involves providing first and second-level support, device configuration, and hands-on deskside assistance for Windows 11 devices, Microsoft 365, and browser-based business systems. The position requires on-site presence in Dublin 2 with some hybrid flexibility.

Role & Responsibilities:

Function as first-level point of contact for ICT support calls via phone and email, logging all incidents.
Provide second-level support by phone, email, and remote desktop.
Deliver deskside support to users at Dublin offices.
Escalate complex issues to senior support staff or external service providers when necessary.
Configure and install hardware, mobile devices, and peripherals and install software as required.
Conduct handover and briefing sessions for users on laptops, mobiles, and tablets.

Skills, Qualifications & Experience

Strong experience with Microsoft 365, Windows OS, and device support.
Solid background in ICT helpdesk and end-user support.
Proficiency in setting up smart devices, including iOS and Android platforms.
English language proficiency required.

Experience:

Minimum 2 years of IT Helpdesk experience
Experience supporting Windows 11 devices and Microsoft 365 environments.
Ability to work on-site in a fast-paced, user-facing environment.

Apply Now

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it jobs in dublin 2, d

Helpdesk Support Engineer

IT Systems Engineer - Active Directory

Solutions Architect

GTM Systems Administrator

Senior Solution Architect

SAP SCM Solution Architect

Solutions Architect - Italian Speaker

Solution Architect ROI

Principal Solutions Architect

Service Desk Engineer (Level 2)

IT Manager

Solution Architect - Platform & Technology

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