Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio’s next Senior Technical Talent Advisor
About the job
As a Senior Technical Recruiter for EMEA, you will be the strategic talent partner behind the expansion of Twilio’s core engineering and product teams. Managing full-cycle recruitment across various locations in EMEA you will act as a trusted advisor to senior R&D leaders. You won't just fill roles; you will leverage market intelligence to advise on regional talent pools, and champion diverse hiring pipelines. In this high-impact role, your expertise will directly shape the engineering culture and capabilities of Twilio’s premier EMEA hubs.
Responsibilities
In this role, you’ll:
- Be a strategic talent advisor and trusted thought partner to engineering and product leadership by proactively leveraging talent intelligence, extensive market knowledge, and external talent insights to drive innovative hiring approaches and influence the strategic direction of searches.
- Independently own end-to-end recruitment for complex and specialized R&D (Product and Technology) roles, using your business acumen and recruiting expertise to architect and deliver on strategic recruiting plans to identify, proactively source, and hire qualified talent.
- Design and scale engineering recruiting programs that institutionalize a high technical talent bar, ranging from targeted industry outreach to delivering structured interview frameworks that mitigate bias and ensure equitable hiring outcomes. Orchestrate a high-signal candidate journey and positive experience by removing process friction and ensuring consistent, values-aligned communication across all interview stages.
- Collect, analyze, and use talent insights and internal data to proactively set expectations and drive calibration with hiring teams. Advise and guide leaders on defining success profiles, prioritization, location decisions, and critical trade-offs based on skills-informed assessments. Align interviewer panels on assessment criteria to help drive the best possible hiring outcomes for Twilio.
- Build and maintain trusted, collaborative relationships with VP-level R&D (Product and Technology) leaders, HRBPs, and other cross-function partners (Total Rewards, Finance, TA Ops) and TA COEs.
- Use AI, tools, and technology to stay up-to-date on technical recruiting best practices, emerging sourcing techniques, interview innovations, and workplace trends to raise the bar for hiring quality talent.
- Communicate and negotiate effectively and diplomatically across complex offer structures that include equity, using data and strategic influence to achieve desired business results.
- Act as a trusted partner and strong contributor across TA and People Partnerships teams. Influence collaborative outcomes without authority, manage through ambiguity effectively, and take a proactive approach to identifying potential hiring roadblocks before they arise.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
- Extensive full-cycle technical recruiting experience hiring for software/ML/AI engineers, TPMs, and engineering management within tech or tech-adjacent environments (e.g., Fintech).
- Exceptional communication, critical thinking, and negotiation skills, with the business acumen to navigate the competitive tech talent landscape and influence leadership. Proven ability to close in-demand talent and manage complex offer packages by artfully selling our strong EVP, flexible remote work model, and standout culture, while successfully guiding internal stakeholders on market realities versus individual candidate demands.
- Strong expertise in using talent data analytics and market intelligence to steer evidence-based hiring decisions and gain the trust of R&D leaders. Experience leading process improvements and technical hiring initiatives.
- Capable of operating autonomously in a remote, fast-paced, and ambiguous environment with minimal oversight.
- Demonstrated success managing high-signal candidate journeys while determining and executing on optimal sourcing methodologies. Adept at navigating searches across multiple open roles with varying job levels, complexity, and urgency, while proactively sourcing and building technical talent pipelines without relying on inbound applications.
- Advanced ability to evaluate and validate candidate skills while acting as a Twilio brand ambassador.
- Advanced knowledge of current trends and best practices in technical recruiting. Highly proficient in ATS/CRM platforms, candidate relationship management, and AI recruiting tools and technology.
Desired:
- Hiring technical talent in North America and Latin America.
Location
This role will be remote based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
