Find Linux engineer Jobs in Dublin, D

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)
Telnyx —Dublin, County Dublin
- Weekend availability
- Remote
- Communication skills
Quick apply
1d
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
1d
Senior Software Engineer - Site Reliability
Workday —Dublin, County Dublin
- €86,400–€129,600 a year
- Full-time
- Computer Science
- Java
- AWS
1d
Senior Systems Engineer
Arista Networks —Dublin, County Dublin
- On call
- Computer Science
- Administrative experience
- Bachelor's degree
Quick apply
Manager, Software Engineering (Dublin)
Rakuten Global —Dublin, County Dublin
- Weekend availability
- Remote
- System design
- C++
- Project management
POC Engineer
Arista Networks —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Scripting
Quick apply
Senior Site Reliability Engineer (Node.js & Javascript), Trading Technologies
Binance —Dublin, County Dublin
- Full-time
- Remote
- DevOps
- English
- AWS
Quick apply
Senior/Principal Corporate Applications Engineer
Microchip Technology —Dublin, County Dublin
- Full-time
- Engineering
- System design
- English
1d
Development Manager
Sentrium —Dublin, County Dublin
- Remote
- Team management
- AI
- Leadership
- Annual leave
14d
Solutions Engineer, Upmarket (Pre-Sales) - EMEA (German Speaking)
Vanta —Dublin, County Dublin
- Full-time
- Azure
- Sales
- Windows
- Annual leave
Senior Engineer, Firmware Engineering
Analog Devices —Glasnevin, County Dublin
- Full-time
- System design
- Master's degree
- C++
Senior Network Engineer - Solution Test
Arista Networks —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Scripting
Quick apply
Director, Customer Support
Vectra —Dublin, County Dublin
- Salesforce
- Mentoring
- Linux
- Work from home
- Life insurance
Quick apply
Senior Platform Engineer
Sitecore —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Mentoring
Software Engineering Architect
Salesforce —Dublin, County Dublin
- Full-time
- Java
- Continuous improvement
- Mentoring
Senior+ Solutions Engineer (Dublin)
Crusoe —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Linux
Quick apply
Manager, Software Engineering (Dublin)
Rakuten Kobo —Dublin, County Dublin
- Weekend availability
- Remote
- System design
- C++
- Project management
Senior Cloud Security Engineer
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Employee assistance program
Quick apply
Manager, Support Engineering
Wiz, Inc. —Dublin, County Dublin
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
8d
Principal Software Engineer - Red Hat’s OpenShift Container Platform, Storage (EMEA)
Red Hat, Inc. —Dublin, County Dublin
- Full-time
- Azure
- AWS
- C++

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Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Telnyx -
Dublin, County Dublin

Quick apply

Job details

1 day ago

Qualifications

Jira
Telephony
VoIP
SDKs
Communication skills

Full job description

About Telnyx

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.

We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

We are looking for Weekend Warriors to support our growing customer base throughout the weekend and during the week. Weekend Warriors would work 5 days a week from Wednesday to Sunday.

The Role

As a Product Support Engineer, you are a motivated and enthusiastic individual with a passion for technology. You will work closely with our operations and engineering squads, triaging and troubleshooting frequent cases. Communication skills, flexibility and a desire to learn are essential, as well as the ability to work on multiple concurrent priorities through chat, tickets and calls.

This is a unique opportunity to join our team and make a difference in a growing, innovative company.

In This Role You Will

Troubleshoot VoIP/SIP calls and RTP packets using Wireshark and our internal tools to help customers or vendors identify call issues.
Replicate API issues reported by customers using Postman and either solve or escalate said issues to the appropriate teams.
Analyze T.30(passthrough fax tones) and T.38 Fax over IP packets using our internal tools and Wireshark to troubleshoot faxing issues.
Run live packet captures from cloud servers on the Linux terminal.
Familiarize yourself with our API and VoIP based products in order to help customers with their setup inquiries.
Monitor operational pager alerts in an efficient and timely manner.
Improve customer self service through better processes and documentation.
Troubleshoot customer and vendor concerns quickly and efficiently to maintain the highest standards of professional customer service.
Liaise with your technical peers for resolution of escalated cases.

You May Be Fit For This Role If You Have

SIP, RTP, T.38 and other Fax over IP and Voice over IP Protocol knowledge.
Strong customer-focus, interpersonal and communication skills.
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to assess problems and explain solutions.
Continually looking to solve problems.
Understand issues and requirements well in order to provide solutions.
Outgoing and socially interactive.
A self starter looking to assist at any moment and to take the initiative.
Balancing daily workload and multi-tasker who can effectively prioritize work.

What We Value

Experience in a product support/application role.
Voice over IP experience with the SIP signalling protocol or other related telephony protocols.
An understanding of general web technologies such as API/SDK's.
Experience working with SMS over SIP SIMPLE, SMPP or HTTP(API requests).
Confidence with technology and the Internet.
A natural curiosity and experience in applying technology to resolve customer issues.

Technologies We Use

Wireshark for network packet analysis.
Postman for API troubleshooting.
Linux and the Linux terminal.
Tshark to do live captures from the Linux terminal.
Metabase, Graylog and Jira.

Working Shift Setup

5 day week: 9 hour shift with 1 hour break.
Saturday & Sunday is a set working day.
Working days for this role would be Wednesday, Thursday, Friday, Saturday and Sunday.
Rest days would be Monday and Tuesday.

Working Shifts

8am to 5pm UTC
Wednesday to Sunday

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#LI-KG1

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Refine Your Search

linux engineer jobs in dublin, d

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Data Center Operations Engineer - Dublin

Senior Software Engineer - Site Reliability

Senior Systems Engineer

Manager, Software Engineering (Dublin)

POC Engineer

Senior Site Reliability Engineer (Node.js & Javascript), Trading Technologies

Senior/Principal Corporate Applications Engineer

Development Manager

Solutions Engineer, Upmarket (Pre-Sales) - EMEA (German Speaking)

Senior Engineer, Firmware Engineering

Senior Network Engineer - Solution Test

Director, Customer Support

Senior Platform Engineer

Software Engineering Architect

Senior+ Solutions Engineer (Dublin)

Manager, Software Engineering (Dublin)

Senior Cloud Security Engineer

Manager, Support Engineering

Principal Software Engineer - Red Hat’s OpenShift Container Platform, Storage (EMEA)

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