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Senior Global Payroll Specialist

Grant Thornton -
Dublin, County Dublin

Apply Now

Job details

Full-time
4 hours ago

Qualifications

Microsoft Excel
Mentoring
Payroll
Leadership

Full job description

The Senior Global Payroll Specialist plays a key role in the delivery of high‑quality global payroll services to multinational clients. The role combines advanced payroll operations, Payzaar platform expertise, client coordination, and team leadership responsibilities.

The Senior acts as the primary operational owner for assigned client engagements, overseeing end‑to‑end payrun delivery across multiple jurisdictions, managing complex issues, and ensuring payroll accuracy, compliance, and service excellence. While remaining hands‑on, the Senior also provides technical guidance, review, and support to Analysts, and acts as a key escalation point prior to Manager involvement.

Key Responsibilities:

1. Global Payroll Delivery & Payzaar Platform Leadership

Take end‑to‑end ownership of global payroll delivery for assigned clients, coordinating weekly, fortnightly, and monthly payruns across multiple countries.
Act as a subject‑matter expert on the Global Payroll Platform (Payzaar), overseeing complex configurations, mappings, and workflows.
Review and validate payroll outputs, journals, statutory tasks, and reconciliations prepared by Analysts.
Troubleshoot and resolve complex technical issues, including GL imbalances, FX application, statutory filings, and cross‑border payroll challenges.
Lead entity onboarding activities, including pay group setup, calendar creation, GL mapping, and integration support.
Maintain accurate payroll calendars, workflow status, and dashboard visibility within the platform.

2. Client & Local Team Coordination

Act as the primary operational point of contact for assigned clients, managing day‑to‑day communication with minimal supervision.
Lead client operational calls, prepare agendas, and present payroll updates, risks, and action items.
Coordinate closely with local payroll providers and internal global teams to ensure timely and accurate payroll delivery.
Manage issue escalation, applying judgement to resolve matters independently or escalate appropriately to the Manager.
Provide clear guidance to clients on payroll processes, timelines, deliverables, and system functionality.

3. Review, Quality & Risk Management

Perform detailed reviews of payroll outputs, journals, statutory deliverables, billing inputs, and payment files prepared by Analysts.
Ensure payroll results are accurate, compliant, and delivered in line with agreed SLAs and internal controls.
Identify risks, control gaps, and process inefficiencies, and propose practical mitigation or improvement actions.

4. Team Support & Development

Provide day‑to‑day guidance, mentoring, and technical support to Analysts and trainees.
Review work prepared by junior team members and provide structured feedback to support development.
Support onboarding and training of new joiners, including documentation of processes and best practices.
Promote consistent standards, ways of working, and quality across engagements.

5. Financial & Administrative Responsibilities

A) Billing & Commercial Support

Maintain billing trackers, including headcount changes and additional fee items.
Support billing reviews and provide inputs to Managers where scope or pricing changes are identified.
Assist with creation and annual review of PO templates and billing structures.

B) Payments

Collate and review payment data, including bank details, FX rates, and backup documentation.
Validate payment files and ensure readiness for Manager approval.

Required Skills & Competencies

Strong expertise in global payroll operations and multi‑country compliance.
Advanced knowledge of payroll journals, GL logic, FX application, and statutory reporting.
Proven ability to manage client relationships and coordinate complex payroll engagements.
Strong review, problem‑solving, and risk awareness skills.
Experience supporting and mentoring junior team members.
Advanced Excel skills (data validation, comparison tools, reconciliations).
Highly organised, with the ability to manage multiple clients and deadlines.
Clear, professional communicator with a client‑focused mindset.

Apply Now

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