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Laboratory & Quality Manager
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Laboratory & Quality Manager

The Company of Goldsmiths of Dublin The Assay Office
DUBLIN 2, County Dublin

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Job details

Full-time
1 day ago

Qualifications

Laboratory information management systems
Master's degree
Chemistry
Leadership
Communication skills

Full job description

Reporting To: Assay Master & CEO
Hours of Work: 08:30-16:15
Contract: Full-time – Permanent (on site)

Recruitment Process: There will be a competency-based interview recruitment process for this position. The deadline for applications is 4pm on Wednesday 24th June 2026 and interviews will take place shortly after. Applications should include a brief CV and cover letter stating the reasons why you are suitable for this for this position, should be sent to [email protected].

Dublin Assay Office carries out the statutory function of testing and hallmarking articles of precious metals. The service is provided by a small team of staff based at Dublin Castle, the company now wishes to recruit a Laboratory & Quality Manager.

Job Description

To manage the Laboratory Analyst and equipment resources to best achieve Assay Office performance and service objectives.

Main Duties and Responsibilities

To ensure that the Assay Office delivers an effective precious metal testing service to its internal and external customers on a day-to-day basis
To ensure that the laboratory implements agreed internal procedures
To implement best practice in the areas of Human Resource and Personnel Management in line with company policies
To co-ordinate the daily activities of the Laboratory Analyst, and provide training and direction as required
To provide back up to key sections of the business in the event of the absence of any other Manager
Conduct activities in accordance with the general requirements of ISO17025 for testing laboratories and ISO9001 management system for the other parts of the business

Key Performance Responsibilities

Maintenance of the ISO 17025 Quality Management System
Ensuring Laboratory resources are utilised to best effect
The leadership, accountability, and actions of the laboratory staff
Adapting, responding, or innovating working practices to meet changing market demands or priorities

Job Complexity

Develop and validate new analytical methods and update existing analytical methods in line with current developments and future business activities

Communication and Relationships – External and Internal

The day-to-day leadership of the Laboratory Analyst
Establishing and maintaining effective communication with the Laboratory Analyst
Reporting on laboratory issues as part of the Management team
Dealing with scientific queries from customers and members of the public

Special Conditions

As required, attend and contribute to internal meetings, prepare papers and take appropriate action arising out of these meetings
Attend relevant meetings or emergencies out of hours as required

General

To undertake training, as necessary, to maintain high standards in the quality of work, as outlined in the Job Description, including participation in annual appraisal reviews
To be aware of our Health and Safety Policy and to take responsibility for your own safety and the safety of all other members of staff, contractors and visitors who may be affected by your acts or omissions at work
To undertake any other duties within the scope of this job description

Essential Skills

Graduate and/or professional qualifications in chemistry. material science, metallurgy or similar, experience in the jewellery industry will be advantageous
Working knowledge of X-ray fluorescence spectroscopy
Capable of forging good working relationships with staff, customers and suppliers
Experience managing and training staff
Experience managing an analytical laboratory
A sound understanding of identifying, measuring, and responding to KPI’s
Experience working with ISO 17025 for testing laboratories
Be able to demonstrate good leadership skills including directing and developing team members
Be able to demonstrate a commitment to maintaining and improving high standards of customer service
Demonstrate a high degree of accountability and decision making
Good verbal and written communication skills
Proficient in the use of standard office software

Desirable Skills

Relevant management experience at similar level
Experience in a customer focused service type industry
Experience of qualitative and quantitative testing of metal alloys
Experience working within the precious metals industry
Some knowledge of LIMS systems

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