Find Technical program manager iii, data center deployments Jobs in Dublin, D

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eBay Inc. —Dublin, County Dublin
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Director - Sales
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DEVOPS ENGINEER L4(CONTRACT)
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Mechanical Design Engineer, Data Centre Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
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Senior Maximo Consultant
Nucleo Consulting Limited —Dublin, County Dublin
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Database Software Engineer
eBay Inc. —Dublin, County Dublin
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HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
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Staff Engineer, Power Systems
Analog Devices —Glasnevin, County Dublin
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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.
Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.
Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:
Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.
Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.
Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.
Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.
Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.
Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.
- Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite
Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.
Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

Refine Your Search

technical program manager iii, data center deployments jobs in dublin, d

Customer Success Manager (VCF)

Sr. Manufacturing Engineer – Test Support , Hardware Engineering - Manufacturing

Senior Techno Functional Business Analyst

Senior Data Centre Structural Engineer, DC Design Engineering

Control Systems Engineer, EMEA Controls

Senior Manager, Cost Accounting

EMEA Cabling Quality Mgr, Global Cabling Quality

Full Stack Software Engineer

Senior Lead SRE (DSS)

Network Dev Engineer II, AWS Border Network

Software Development Engineer, Amazon Optics

Director of Software Engineering - Workplace Technology

ICT Design Engineer, EMEA

Director - Sales

DEVOPS ENGINEER L4(CONTRACT)

Mechanical Design Engineer, Data Centre Engineering

Senior Maximo Consultant

Database Software Engineer

HV/MV Electrical Design Engineer, HV/ MV Design Engineering EMEA

Staff Engineer, Power Systems

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