Location: Dublin 2
Shift: Monday to Friday, 1:30pm to 9:00pm
Pay Rate: €18.00 per hour
About Mitie
Mitie Ireland is a leading facilities management, consultancy and professional services company. We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy. Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.
We work with a wide range of private and public clients to create great work environments. At the 2025 Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health & Safety'. Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards 2024.
Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022, 2023, 2024 and 2025 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland. Mitie were the first FM company to achieve the Keep Well mark for employee wellbeing. We are proud of our diverse workforce and recognise our people through several reward and recognition schemes, as well as through our learning and tailored personal development.
We are Mitie, the future of high-performing places.
The Role
We are currently seeking an experienced and proactive Cleaning Site Manager to lead and manage the day-to-day cleaning operation on site.
The successful candidate will be responsible for ensuring the highest standards of cleanliness, managing and developing the cleaning team, maintaining strong client relationships, and ensuring all operational, compliance, and Health & Safety requirements are consistently achieved.
This role requires a hands-on leader with excellent organisational skills, attention to detail, and the ability to motivate a team to deliver an outstanding service.
Key Responsibilities
Manage the day-to-day cleaning operation and ensure services are delivered in line with company standards and client requirements.
Conduct daily site inspections to monitor standards, identify cleaning requirements, and ensure corrective actions are completed.
Complete weekly quality audits and maintain audit records, action plans, and service improvement trackers.
Ensure all cleaning schedules, daily logs, compliance records, and operational documentation are completed accurately and on time.
Prepare and manage weekly staff rosters, ensuring appropriate staffing levels are maintained at all times.
Monitor employee attendance, timesheets, annual leave requests, and absence records in accordance with company policies.
Produce and submit weekly operational reports detailing site performance, audit results, staffing updates, and outstanding actions.
Attend weekly meetings with clients, Area Management, and operational teams as required.
Act as the primary point of contact for the client, maintaining strong working relationships and ensuring service expectations are met.
Monitor service delivery and respond promptly to client requests, complaints, and operational issues.
Carry out monthly stock counts and maintain effective control of cleaning consumables, materials, and equipment.
Place monthly orders for cleaning supplies and ensure stock levels remain within operational requirements and budget.
Induct, train, coach, and support new employees to company standards and procedures.
Identify development opportunities and provide refresher training for existing team members.
Maintain accurate training records and ensure mandatory training requirements are completed.
Support employee performance management and development in line with company procedures.
Ensure compliance with company policies, employment procedures, statutory requirements, and Health & Safety legislation.
Monitor staffing arrangements and working hours in accordance with operational requirements and Working Time legislation.
Promote a positive, professional, and customer-focused culture within the team.
Drive continuous improvement initiatives to enhance service delivery and client satisfaction.
About You
Previous experience in a Site Manager, Cleaning Manager, or Cleaning Supervisor role.
Proven experience managing cleaning operations within a commercial, corporate, educational, healthcare, or public sector environment.
Strong leadership skills with the ability to motivate, support, and develop a team.
Experience conducting quality inspections, audits, and service reviews.
Experience managing staff rosters, attendance records, holidays, and timesheets.
Strong organisational and time-management skills.
Experience preparing reports and communicating with clients and senior management.
Good IT skills, including Microsoft Outlook, Word, Excel, and Teams.
Experience managing stock control and ordering processes.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Good understanding of Health & Safety requirements and safe systems of work.
Ability to work independently and manage multiple priorities in a fast-paced environment.
A proactive, professional, and customer-focused approach.
Company Benefits:
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22 days annual leave.
- Annual leave purchase scheme (buy up to 5 extra days of annual leave per year)
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Free virtual GP service
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Access to our Employee Assistance Programme (EAP)
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Mi Recognition (Thanking employees for a job well done ranging from €25 - €250)
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Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie)
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Long service awards (Ranging from €50-€300)
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Mi Deals (Fantastic savings at high street stores)
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A non-contributory life assurance scheme
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Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount)
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Bike2Work Scheme
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Tax Saver Scheme
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Educational Support
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Learning & development (access to 200 courses on our L&D platform)
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.
Mitie is an equal opportunities employer and is committed to creating an inclusive environment for all employees.
