Find Manager / program director Jobs in Dublin 12, D

Area service Manager Key Accounts
Jungheinrich Lift Trucks Ltd —Maynooth, County Kildare
- Full-time
- Hybrid work
- Engineering
- ERP systems
- Microsoft Office
- Annual leave
- Work from home
Quick apply
1h
Senior Engineering Manager, Customer Agent
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- AI
- Work from home
Development Coordinator (Residential Construction)
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Annual leave
- Employee assistance program
Quick apply
Technical Support Manager
Grifols Worldwide Op Ltd —Dublin, County Dublin
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
Associate Director - Roads, Public Transport, & Greenways
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Mentoring
- Contracts
Senior Project Manager:Civil Aviation Infrastructure
AECOM —Dublin, County Dublin
- Hybrid work
- Project management
- No degree
- Mentoring
Associate Director Development Engineering (Civil)
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Leadership
Technical Director - Water
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Business development
- Team management
- Communication skills
Head of Operational Risk
Mediolanum International Funds Limited —Dublin, County Dublin
- Presentation skills
- No degree
- Organisational skills
Programme Controls Lead:Aviation
AECOM —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- Project management
Associate Director - Landscape Architecture - Dublin/Cork
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Office
- Master's degree
Data Transformation Director - Data & AI - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- AWS
Director, European Institutional Credit & Lending Manager
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Associate Electrical Director: Data Centres
AECOM —Dublin, County Dublin
- Full-time
- Business development
- In-person
- Leadership
Director Cloud Platform
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Doctoral degree
- Java
- Master's degree
Associate Director - Landscape Architecture
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
Mechanical Technical Director: Data Centres
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Business development
- Leadership
Commercial Manager:Transportation
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Business
Director Product Control
TD Bank —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- No degree
- Annual leave
11d
Manager, Customs and Trade, EMEAI
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Research
- Finance

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Area service Manager Key Accounts

Jungheinrich Lift Trucks Ltd -
Maynooth, County Kildare

Quick apply

Job details

Permanent | Full-time
1 hour ago

Benefits

Company car
Annual leave
Company pension
Work from home
Employee assistance program
Private medical insurance
Sick pay

Qualifications

Engineering
ERP systems
Microsoft Office
FETAC
SAP ERP
Higher certificate
Leadership
Communication skills

Full job description

Jungheinrich AG is one of the world’s most successful intralogistics companies. Every day, our products and solutions are used to move millions of goods in logistics centres around the world. We are one of the world’s leading suppliers of industrial forklift trucks and design and install everything from basic storage systems to a fully automated high-bay dark warehouse.

Within our field, the Group ranks among the world’s top three manufacturers with direct sales organisations in more than 42 countries, generating more than €5.5 billion turnover with over 21,000 employees around the globe.

The Irish business is long-established with its headquarters in Maynooth, Co. Kildare with a satellite office in Cork. We continually strive for excellence, challenging current practice and striving to be the best in our class.

An exciting opportunity has arisen within Jungheinrich Ireland for you to join our finance team as Area Service Manager Key Accounts.

The Role

Reporting to the Customer Service Director, we are seeking an experienced and commercially focused Area Service Manager Key Accounts to lead the delivery of after-sales services for a portfolio of key customers as well as managing a team of mobile site engineers. This role combines customer account management, service operations leadership, and team management to ensure exceptional service delivery, customer satisfaction, and account profitability.

This position requires a strong blend of technical knowledge, commercial awareness, people management skills, and a proactive customer-focused approach.

Key Responsibilities

Manage a portfolio of key accounts, ensuring the highest levels of customer satisfaction and service delivery including developing and maintaining strong relationships with key customer.
Manage a team of site-based and field Service Engineers supporting customer accounts nationwide, ensuring customer commitments are delivered effectively.
Management of the Service Schedules ensuring that all service Maintenances are carried out on time.
To ensure that all planned preventative maintenance and service schedules are completed on time and to agreed standards.
Act as the primary contact for customer escalations, service reviews, and ongoing account management.
Monitor account performance, service costs, and profitability, implementing actions to improve commercial outcomes where required.
Ensure all planned maintenance schedules, service audits, and KPI requirements are achieved.
Oversee project quotations and support larger customer site requirements.
Drive continuous improvement initiatives within service operations to improve customer service and operational efficiency.
Work closely with the Technical Department to ensure engineers receive the support required to deliver best-in-class service.
Provide leadership, coaching, performance reviews, and ongoing development for Service Engineers.
Manage workshop activities in Maynooth to support customer and operational requirements ensuring workshop productivity, quality standards, and health and safety requirements are maintained.
Maintain strong communication with customers, Finance, Operations, and the Senior Management Team.

The Person

We are looking for a customer-focused professional with strong commercial awareness and a proven ability to build lasting client relationships with excellent leadership skills and can balance customer needs with operational performance and business objectives

Essential Requirements:

Minimum 5 years' experience in a similar role within an engineering, technical service, or related environment.
Degree, Diploma, or FETAC Level 7/8 qualification in Engineering or a related discipline.
Proven experience managing teams and driving operational performance.
Strong problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills.
Advanced computer literacy, including proficiency in Microsoft Office applications.
Full clean driving licence.

Desirable Requirements:

Experience working with SAP ERP systems.
Experience managing service-level agreements (SLAs) and customer performance metrics.

In return we offer:

We invest in talent and have a culture of openness, integrity and respect. Our renumeration package is highly competitive and includes:

Competitive salary
Performance related incentive
Company vehicle
Company pension contribution and DIS
Company health insurance plan
Generous occupational sick pay scheme
Generous annual leave incorporating long service
Hybrid working arrangement included
Long service recognition
Company mobile phone and laptop provided
Life assurance with death in service benefit
Employee Assistance Program
Learning and Development opportunities.
Opportunities to travel and many more

Apply now to join a team of people at Jungheinrich, who will assist you to achieve your career objectives, and who are passionate to succeed.

Benefits:

Company car
Company pension
Private medical insurance
Work from home

Application question(s):

Do you have experience with Microsoft Office applications?
What is your salary expectation?

Education:

Advanced/Higher Certificate (required)

Experience:

engineering/technical servicing: 5 years (required)

Licence/Certification:

EU Driving licence (required)

Work Location: Hybrid remote in Maynooth, County Kildare

Quick apply

Refine Your Search

manager / program director jobs in dublin 12, d

Area service Manager Key Accounts

Senior Engineering Manager, Customer Agent

Development Coordinator (Residential Construction)

Technical Support Manager

Associate Director - Roads, Public Transport, & Greenways

Senior Project Manager:Civil Aviation Infrastructure

Associate Director Development Engineering (Civil)

Technical Director - Water

Head of Operational Risk

Programme Controls Lead:Aviation

Associate Director - Landscape Architecture - Dublin/Cork

Data Transformation Director - Data & AI - Technology Consulting - Advisory

Director, European Institutional Credit & Lending Manager

Associate Electrical Director: Data Centres

Director Cloud Platform

Associate Director - Landscape Architecture

Mechanical Technical Director: Data Centres

Commercial Manager:Transportation

Director Product Control

Manager, Customs and Trade, EMEAI

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