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Client Relationship Management - Senior Vice President

Apex Group -
Dublin, County Dublin

Apply Now

Job details

Full-time

Full job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Client Relationship Management (“CRM”)

The Role & Key Responsibilities

You will develop a deep understanding of each client’s strategy, goals and future demands, being responsible for maintaining existing client book and ensuring that the revenues of the client portfolio grow, both in volume and in profitability.

You will achieve this by building strong relationships with key decision makers to maximise our existing commercial relationship across the group.

Target Outcome of the Role and the CRM Team

Relationship Management

Build excellent long-term relationships with clients
Responding to clients’ needs in a solution oriented manner;
Foster awareness of client satisfaction with product offering and delivery.
Collaborate across internal teams to address any required significant service improvements

Commercial Strategy

Influence decision makers to ensure stability of existing revenue
Identifying and deliver product solutions opportunities
Assuring Apex is and remains client’s preferred partner;
Successful roll out of relevant campaigns to meet key group objectives?

Client Relationship Managers (“CRM”) (VP/SVP)

Responsible for a portfolio clients as local / regional CRM or as part of global client account team
Represent Apex Group to the client for all products / segments
Identify client needs and bring Apex client ready solutions
Partner with product, operations and sales to deliver
Primary point of relationship contact adding value to the client relationship
Engaging with senior management within Apex Management to ensure account growth
Act as executive for major issues which will likely impact the relationship
Prepare and plan client engagement effectively
Collating and feedback of clients challenge to engage product development

#LI-TM1

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Apply Now

Refine Your Search

end/python developer network automation , vice president jobs

Client Relationship Management - Senior Vice President

Senior Vice President, Fund Financial Reporting Lead

Business Analyst - Financial Risk, AVP

Vice President, Billing & Collections

Head of Compliance Ireland, Vice President

EVP, Hedge Funds Strategy and Operations Lead

Assistant Vice President, Fund Accounting (Private Assets)

Workplace Solutions - EMEA Senior Contract Specialist - Associate/VP, Cork — Share Plan Services

Vice President, Senior Loan Agency Specialist

Third Party Management - Oversight Manager - Vice President (m/f/d)

IT Support Specialist

Senior Vice President, Private Equity Fund Accounting

Senior Vice President, OPS Business Technology Liaison Manager

Assistant Vice President, OTC Pricing

VP Sales, EMEA & APAC

Assistant Vice President - Fund Accounting

VP Loyalty Partnerships

Senior Vice President – Sales & Marketing

Vice President - ETF Client Service Account Manager - Securities Services

VP Fund Accounting

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