Role overview
Kick-start your career in software quality at DOCOsoft, a Dublin-based InsurTech company whose claims management platform processes billions in data for some of the world's largest insurers. As a Graduate QA Engineer, you will learn to break complex systems before customers ever see them, build automation from day one, and grow into a well-rounded engineer with exposure across the full software development lifecycle.
You will join a collaborative QA team that plays a critical role in every release. Working alongside developers, business analysts, and DevOps engineers, you will analyse requirements, design and execute tests, develop automation, and champion quality across the organisation. At DOCOsoft, no two days look the same and we actively encourage our people to contribute ideas, challenge assumptions, and explore different areas of the business.
About DOCOsoft
DOCOsoft is the leading provider of claims management software to the London insurance market. Our platform is trusted by over 20 of the world's top-tier insurers, handling more than £10 billion in claims annually. Founded in Dublin in 2008, we now employ over 100 people across a range of disciplines and are in an exciting growth phase - launching our new SaaS platform, DOCOsoft Vew, and expanding into international markets.
Our culture is built on five core values: Collaborative, Committed, Trusted, Creative, and Grounded. We combine Irish hard work and community spirit with a philosophy of continuous improvement, and we invest in our people so they can do their best work.
Responsibilities
- Test and validate our platform to ensure it meets the highest quality standards before every customer release.
- Design, write, and maintain automated test suites using Playwright.
- Analyse requirements and user stories to create detailed, traceable test cases.
- Investigate, reproduce, and clearly document defects so development teams can resolve issues efficiently.
- Collaborate with developers, product owners, and DevOps engineers across multiple project teams.
- Propose and pilot improvements to our testing processes, tools, and overall quality strategy.
- Contribute to API and database-level testing to ensure data integrity across our integrations.
- Manage your time effectively across concurrent projects, communicating progress and risks proactively.
What You'll Learn in Your First Year:
We are investing in your growth from day one. In your first twelve months, you can expect to:
- Gain hands-on experience building Playwright automation suites on real client projects.
- Develop a strong understanding of the insurance domain — how complex claims data is received, processed, and presented to end users.
- Learn how CI/CD pipelines work and how quality gates protect production environments.
- Pair with senior QA engineers and developers through a structured mentorship programme.
- Carry out Non-Functional testing activities (performance testing and security testing.
- Participate in Agile ceremonies including sprint planning, reviews, and retrospectives.
- Present your findings and testing insights to cross-functional teams.
- Explore other areas of the business — we encourage involvement in DevOps, product, and innovation initiatives.
Key Requirements:
We value curiosity, initiative, and a genuine passion for quality over a long list of credentials. If you recognise yourself in the following, we would love to hear from you:
- A degree in Computer Science, Software Engineering, or a related discipline (or equivalent practical experience such as a coding bootcamp or strong personal projects).
- 0–2 years of relevant experience — internships, college projects, and personal work all count.
- A natural curiosity and a knack for spotting what others miss.
- Comfort reading and writing code — you do not need to be an expert, but you are not afraid of a codebase.
- Strong communication skills — you can clearly explain what is broken and why it matters.
- A collaborative mindset and a willingness to both give and receive constructive feedback.
We realise applying for jobs can feel daunting. Even if you do not tick every box above, we encourage you to apply - the best candidate does not always check every single requirement.
Our Tech Stack
You will work with the following technologies and tools:
- C# and/or other object-oriented programming languages.
- Client-side technologies: JavaScript and TypeScript.
- Automation frameworks: Playwright, Selenium.
- SQL Server and relational database querying.
- Git, Azure DevOps for version control and work tracking.
- Microsoft Visual Studio Code or similar IDEs.
- API testing tools: Postman, REST APIs.
- Load and performance testing (JMeter, K6).
- CI/CD pipelines and build automation.
- Cloud infrastructure (Azure, AWS).
- Unit testing frameworks.
- AI-assisted development tools (e.g. GitHub Copilot).
Who we are:
DOCOsoft is a leading software and services provider to Lloyd’s of London and the broader London insurance market. Since our foundation, we have grown to become one of the leading insurance software specialists in the London Insurance Market. We are a growing team of over 100 colleagues based in Dublin, London, Tokyo, Portugal, Spain, India and Poland.
Here’s what we have to offer:
DOCOsoft aspires to be a market leader in the technology sector, and we are always looking for new ways to approach projects or improve existing content. We look to hire people that will help us achieve this with hard work, enthusiasm and an expression of their own ideas.
We offer our people the opportunity to impact our growing business- everyone’s contribution matters! A team environment that is focused on the creation and delivery of great products for our clients. Exciting challenges to grow and enhance their skills and a competitive pay and benefits package including;
- 25 days Annual Leave,
- Private pension,
- Bonus scheme,
- Private health,
- Life assurance.
Equal Opportunity Employer
DOCOsoft is committed to building an inclusive and diverse team that represents a variety of backgrounds, experiences and perspectives. We welcome applications from all suitably qualified candidates, and do not discriminate on the grounds of race, religion, gender, marital or family status, age, disability, sexual orientation, membership of the travelling community or any other basis as protected by applicable law. Should you require reasonable accommodations during any stage of the recruitment process, please let us know.
