Find Software Jobs in Remote

Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland)
Spectrum Life —Remote
- Part-time
- Remote
- Customer service
- Computer skills
- Communication skills
- Employee assistance program
Quick apply
Nuclear Engineer (SMR / MMR Reactor Design, Licensing & Safety Programs)
BaRupOn LLC —Remote
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Bachelor's degree
- Relocation assistance
- Annual leave
Quick apply
Inside Sales Representative MM, EMEA (PAM)
Keeper Security, Inc. —Remote
- Remote
- Spanish
- Google Suite
- Sales
- Sick pay
Inside Sales Representative (German Territory)
Quest Software —Remote
- From €84,500 a year
- Full-time
- Remote
- CRM software
- Computer Science
- Marketing
- Annual leave
Field Service Engineer
Thermo Fisher Scientific —Remote
- Full-time
- Customer service
- Engineering
- English
- Work from home
Investment Partner - Europe
Solen Software Group —Remote
- Full-time
- Remote
- Leadership
Quick apply
1d
Sr. Engineer II - Windows Sensor (Remote, EUR)
CrowdStrike —Remote
- Full-time
- Remote
- Windows
- C++
- Agile
Program Director - TLL
Guidewire Software —Remote
- Full-time
- Remote
- Sales
- Continuous improvement
- Leadership
Global Head of Finance
Building Tomorrow —Remote
- Full-time
- Remote
- Analysis skills
- QuickBooks
- Contracts
Quick apply
Senior Implementation Consultant - RIMS (Remote)
Veeva Systems —Remote
- €90,000–€150,000 a year
- Full-time
- Remote
- Spanish
- Oracle
- SharePoint
- Work from home
MES Consultant - Irish Team
Enhanced Information Solutions, inc. —Remote
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- Communication skills
Field Service Engineer - Chromatography - Ireland
Thermo Fisher Scientific —Remote
- Nights as needed
- Remote
- English
- In-person
- Negotiation
Cloud Go-Live Manager
Guidewire Software —Remote
- Full-time
- Remote
- DevOps
- AWS
- Project management
Contract Renewals Manager, Upmarket - Dutch Speaking
HubSpot —Remote
- €65,300–€89,825 a year
- Remote
- Sales
- Customer service
- English
Quick apply
Senior Developer Advocate
MongoDB —Remote
- Remote
- Azure
- English
- Java
Customer Experience Specialist with German
Hillwalk Tours —Remote
- €30,000 a year
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
- Profit sharing
- Wellness program
Quick apply
2d
Inside Sales Representative (French Territory)
Quest Software —Remote
- From €84,500 a year
- Full-time
- Remote
- CRM software
- Computer Science
- Marketing
- Annual leave
Assigned Certifier
ORS —Remote
- Full-time
- Remote
- Engineering
- Microsoft Office
- Project management
- Annual leave
Lead Counsel - Commercial
HubSpot —Remote
- €101,000–€146,425 a year
- Remote
- Contracts
- Communication skills
- Negotiation
Quick apply
1d
Nuclear Safety & PRA Lead (SMR / MMR Programs)
BaRupOn LLC —Remote
- Full-time
- Remote
- Doctoral degree
- Master's degree
- Analysis skills
Quick apply

I want to receive the latest job alerts for software in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software jobs near remote

Contract Manager jobs in Remote

Customer Experience Specialist jobs in Remote

Field Service Engineer jobs in Remote

Head Of Finance jobs in Remote

Technical Program Manager jobs in Dublin, County Dublin

Contract Manager jobs in Cork, County Cork

Production Manager jobs in County Cork

Case Manager jobs in Dublin, County Dublin

Contract Manager jobs in Galway, County Galway

Inside Sales Representative jobs in Cork, County Cork

Motor Sales jobs in Dublin, County Dublin

Door To Door Sales jobs in Dublin, County Dublin

General Counsel jobs in Dublin, County Dublin

Senior Legal Counsel jobs in County Dublin

Operations Director jobs in Cork, County Cork

Operations Director jobs in Remote

Senior Software Engineer jobs in Remote

Senior Developer jobs in Dublin, County Dublin

Senior Automation Engineer jobs in Dublin, County Dublin

Senior Graphic Design jobs in Dublin, County Dublin

Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland)

Spectrum Life
Remote

Quick apply

Job details

Permanent | Part-time | Full-time

Benefits

Employee assistance program

Qualifications

Customer service
Computer skills
Communication skills

Full job description

About us:

Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions.

Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives.

Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people.

Our vision is to change and save as many lives as possible.

Role Brief:

We are looking for a proactive, reliable, and fully qualified Psychotherapist/Counsellor to help us provide access to professional services while also overseeing other individuals engaging in the service. The role of the EAP Advice line Counsellor is suited to fully qualified Psychotherapists / Counsellors. This role will require evaluating the needs of our clients, conducting screening assessments, assessing for any immediate risk, performing crisis containment, and signposting to any helpful resources.

Responsibilities:

Carrying out screening assessments over the phone with individuals wishing to engage with EAP services, focusing on strengths as well as difficulties.
To conduct risk assessments and implement risk management plans as appropriate, with the support of our Psychological Triage team and provide appropriate safety and action planning where necessary
Assess client’s needs and provide immediate telephone crisis counselling/interventions to employees and family members of customer organisations
Identify the presenting problem and determine appropriate service response level as per case response level standards
Meet key objectives around call volume and quality.
First point of contact to our clients via phone, sms, live chat and WhatsApp
To operate within all policies, procedures and guidelines of the EAP service.
To participate in team meetings and attend other meetings as deemed necessary.
Excellent customer service skills with strong written and verbal communication skills
Ability to cope with a high volume of incoming calls and chats.
Works well under pressure
Enjoys working to targets around call volumes and call quality
To be flexible regarding working hours.
Reviewing and handling of cases/queries that need to be investigated/escalated either from individual service user perspective or client organisational level
Liaising with clinical governance around complex, high risk case
Working on specific tasks required relating to service development, expansion of service.
Work collaboratively with other clinical and non-clinical teams to ensure a seamless client experience for our clients

Requirements:

Hold a recognized qualification in Counselling or Psychotherapy
Minimum of 450 post-qualified accrued counselling hours.
Full accreditation with a professional association or organisation which is governed by a recognised code of ethics and disciplinary process (i.e. IACP, APCP, IAHIP, ICP, NCPS, BACP, ICIP) is an essential requirement. Unfortunately, Pre-accredited membership or Individual and Student Membership cannot be accepted
Strong computer skills and mastering current software and applications (such as Microsoft Office)
Ability to work at a fast paced environment and to meet key objectives around call volume and quality.
Ability to adapt to both the ever changing client and organizational needs
Ability to work in a fast-paced environment and to multi-task, when needed
Strong empathy and listening skills
Flexibility to work shifts, weekends, evenings, holidays etc. as per business needs
Experience working with a variety of clients reflecting a wide range of clinical presentations.
Experience of screening clients & carrying out initial screening appointments.
Strong risk assessment skills with regards to Child Welfare/Safety concerns, Suicide/Self-Harm, Substance Abuse etc.
Good clinical judgement and understanding of your responsibilities regarding confidentiality
Strong work ethic and professionalism
Ability to work over the phone and through chat
Strong interpersonal and communication skills.
Clinicians must be able to work from a private, confidential space to ensure client conversations remain secure and aligned with professional counselling standards.

Desirable:

(Experience working with clients using short term models of therapeutic intervention, particularly CBT
Experience working within a busy EAP service
Experience working on phone lines
Open to working part-time (Minimum 25 hours)

What are the benefits of working at SPECTRUM.LIFE?

Part-time or Full time permanent contract
Work from home. Candidates must be located in the Isle of Ireland. The role cannot be performed from overseas.
Full training provided between Monday and Friday, 9 am to 5 pm, for 3 weeks
Career Progression for clinical and non-clinical colleagues
1 hour of individual clinical supervision per month in-house
Extensive list of employee perks and benefits: https://app.box.com/s/zo4f2ipvf5gsnfnbhe0w2439zqk4rdhn

Your profile

Hold a recognized qualification in Counselling or Psychotherapy
200 post-qualified accrued counselling hours
Full registered membership and/ or accreditation with a professional association or organisation
Experience working on phone lines

Quick apply

Refine Your Search

software jobs in remote

Fully Accredited Client Care Counsellor – Advice Line (Isle of Ireland)

Nuclear Engineer (SMR / MMR Reactor Design, Licensing & Safety Programs)

Inside Sales Representative MM, EMEA (PAM)

Inside Sales Representative (German Territory)

Field Service Engineer

Investment Partner - Europe

Sr. Engineer II - Windows Sensor (Remote, EUR)

Program Director - TLL

Global Head of Finance

Senior Implementation Consultant - RIMS (Remote)

MES Consultant - Irish Team

Field Service Engineer - Chromatography - Ireland

Cloud Go-Live Manager

Contract Renewals Manager, Upmarket - Dutch Speaking

Senior Developer Advocate

Customer Experience Specialist with German

Inside Sales Representative (French Territory)

Assigned Certifier

Lead Counsel - Commercial

Nuclear Safety & PRA Lead (SMR / MMR Programs)

I want to receive the latest job alerts for software in remote

Related Searches

Explore jobs in more locations

About us:

Role Brief:

Responsibilities:

Requirements:

Desirable:

What are the benefits of working at SPECTRUM.LIFE?

Your profile

Jobseeker tools

Employer Tools

Browse

Stay Connected