Find it support administrator Jobs in dublin, d

Senior Cloud Support Engineer
Crusoe —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
ETF Basket Associate/Senior Associate, Fund/Client Accounting (Multiple Openings)
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Security Supervisor
Perrigo —DUBLIN 2, County Dublin
- Customer service
- English
- No degree
3d
People Solutions & Services Manager
IPL Schoeller —DUBLIN 2, County Dublin
- Human resources
- Leadership
Quick apply
Mechanical Supervisor
Mercury Engineering —Blanchardstown, County Dublin
- Microsoft Excel
- No degree
- Computer skills
Senior Document Controller
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- Business
Quick apply
Senior Success Guide - Spanish / German/ Portuguese - Marketing Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Salesforce
- Java
Graduate CSA Engineer
Mercury Engineering —Dublin, County Dublin
- Bachelor's degree
- Organisational skills
- Communication skills
GP Practice Manager
Parkhouse Family Practice —DUBLIN 24, County Dublin
- Full-time
- No degree
- Human resources
- IT
- Annual leave
Quick apply
3d
Contract Coordinator
Turner & Townsend —Dublin, County Dublin
- Full-time
- Analysis skills
- Presentation skills
- Bachelor's degree
- Annual leave
Quick apply
Credit Funds – Associate, Fund Controller
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Client Services Manager Keyridge
Irish Life Investment Managers —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Senior Contract Administrator
Turner & Townsend —Dublin, County Dublin
- Full-time
- Contracts
- Annual leave
Quick apply
Associate / Senior Vice President - ETF Fund/Client Accounting (Multiple Openings)
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Onboarding Specialist - German speaker
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Project management
4d
Programme Director MSc in Procurement and Supply Chain Management
Griffith College —DUBLIN 8, County Dublin
- Full-time
- Management
- Doctoral degree
- Master's degree
- Free parking
- Work from home
Quick apply
9d
Manager - Fund Accounting
SS&C Technologies —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
10d
Compliance Manager
FNZ —Dublin, County Dublin
- Full-time
- Presentation skills
- No degree
- Communication skills
Electrical Engineer
Mercury Engineering —Dublin, County Dublin
- IT
- Communication skills
- Mechanical knowledge
Complaints Handler - (French, German, Dutch or Italian speaking)
Cover-More —Dublin, County Dublin
- Full-time
- English
- Continuous improvement
- Communication skills
- Employee assistance program
Quick apply

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Senior Cloud Support Engineer

Crusoe -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Private dental insurance

Qualifications

Azure
Node.js
Computer Science
Kubernetes
Customer service
Google Cloud Platform
AWS
Bachelor's degree
Terraform
Scripting
Linux
AI
Communication skills
Information Technology

Full job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This role:

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.

What You’ll Be Working On:

Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
Troubleshooting: Diagnose and resolve issues related to Managed Inference, VMs, hardware failures, and scaling tests using CLI.
Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
Collaboration: Work closely with SRE, Networking, CMK (Crusoe Managed Kubernetes), Compute, SDN, Managed Intelligence and Storage teams from initial triage to root cause analysis (RCA) delivery.
Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation through KCS and standard operating procedures (SOPs).

What You’ll Bring to the Team:

Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:

Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
Cloud Expertise: Deep understanding of specific cloud platforms and services.
Automation Skills: Experience with automation tools and scripting languages.
Experience with: Slurm, pytorch and AI/ML workloads
Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:

Crusoe also offers a competitive benefits package designed to support financial security, health, and overall well-being, including pension contributions, private health and dental insurance, income protection, life assurance and more.

Compensation:

Compensation will be paid as salary or hourly. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Quick apply

Refine Your Search

it support administrator jobs in dublin, d

Senior Cloud Support Engineer

ETF Basket Associate/Senior Associate, Fund/Client Accounting (Multiple Openings)

Security Supervisor

People Solutions & Services Manager

Mechanical Supervisor

Senior Document Controller

Senior Success Guide - Spanish / German/ Portuguese - Marketing Cloud

Graduate CSA Engineer

GP Practice Manager

Contract Coordinator

Credit Funds – Associate, Fund Controller

Client Services Manager Keyridge

Senior Contract Administrator

Associate / Senior Vice President - ETF Fund/Client Accounting (Multiple Openings)

Senior Onboarding Specialist - German speaker

Programme Director MSc in Procurement and Supply Chain Management

Manager - Fund Accounting

Compliance Manager

Electrical Engineer

Complaints Handler - (French, German, Dutch or Italian speaking)

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