Find customer & consumer data product Jobs in dublin, d

Senior Technician, PSO
Sirius XM —Dublin, County Dublin
- Weekend availability
- Remote
- Google Suite
- Presentation skills
- Organisational skills
3d
Lawyer
A & L Goodbody —Dublin, County Dublin
- Hybrid work
- Negotiation
Sr. Technical Project Manager
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Azure
- Master's degree
- AWS
- Annual leave
- Life insurance
Senior Technician, PSO
Adswizz —Dublin, County Dublin
- Weekend availability
- Google Suite
- Presentation skills
- Organisational skills
3d
Senior Software Engineer in Test
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
Director of Software Engineering
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
16h
Principal Technical Program Manager
Adswizz —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Bachelor's degree
Principal Engineer, Cloud Engineering
iCIMS Talent Acquisition —DUBLIN 2, County Dublin
- Full-time
- Azure
- AWS
- Scripting
- Annual leave
- Life insurance
9d
Senior Full-Stack Software Engineer (VP)
Citi —Dublin, County Dublin
- €93,280–€139,920 a year
- Full-time
- Hybrid work
- Computer Science
- DevOps
- AWS
Principal Engineer, Cloud Engineering
iCims —DUBLIN 2, County Dublin
- Full-time
- Azure
- AWS
- Scripting
- Annual leave
- Life insurance
9d
Senior Success Architect- Health and life Sciences Industry
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Communication skills
Senior Marketing Manager (B2B & B2C)
Blackhawk Network —Swords, County Dublin
- Full-time
- Hybrid work
- Leadership
- Marketing
- Annual leave
- Employee assistance program
14d
Business Development Manager
E Tech Group —Dublin, County Dublin
- Sales
- Bachelor's degree
- No degree
Quick apply
5d
.Net Full Stack Engineer
Yuno Energy —Dublin, County Dublin
- €50,000–€60,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Annual leave
- Employee assistance program
Quick apply
Store Manager - Dublin, 35 Grafton St (Full-Time, 39hrs)
Pandora Jewelry —Dublin, County Dublin
- Full-time
- Sales
- Communication skills
- Employee discount
Senior Software Engineer / Web Developer (AEM)
PlayStation Global —Dublin, County Dublin
- Computer Science
- Java
- Master's degree
Beauty Consultant - Dublin Airport
Revlon Corporate —Dublin, County Dublin
- Weekend availability
- Sales
- Customer service
- Communication skills
5d
Store Manager - Swords
Pandora Jewelry —Swords, County Dublin
- Full-time
- Sales
- Communication skills
- Employee discount
Sr. Technical Project Manager
iCims —DUBLIN 2, County Dublin
- Azure
- Master's degree
- AWS
- Annual leave
- Life insurance
Director of Food & Beverage
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Culinary experience
- Restaurant management
- Hotel

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Senior Technician, PSO

Sirius XM -
Dublin, County Dublin

Apply Now

Job details

Full-time
3 days ago

Qualifications

Google Suite
Slack
Presentation skills
Organisational skills
ServiceNow
Communication skills
Time management

Full job description

Responsibilities:

Who We Are:

SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

We are proud to be launching a new state-of-the-art technology facility in Dublin, Ireland. The Dublin-based team will play a critical role in our continued digital transformation and will function as a center of excellence for SiriusXM’s global Product and Technology organisation.

SiriusXM’s new Dublin facility will comprise a workforce primarily focused on software development, automotive technology and engineering, AdTech, data science, and analytics. Talent based in the new technology hub will be charged with developing and implementing best-in-class standards for high-quality, scalable

How you’ll make an impact:
The Production Services Operations Team is made up of an agile group of 24x7 responders, prepared to handle Technical Incident Management and provide Operational Support for the entire Technology Org. The Senior Lead is responsible for monitoring, triage, incident management and technical support of the SiriusXM Consumer Brands in order to provide the best experience for the Customers and the business at large.

What you’ll do:

Responsible for guiding all problems through the incident management process:
Problem Intake
Triage and Investigation
Internal Business Stakeholder communications
Resolver Escalation
Resolution Validation
Problem Management
Daily Technical Operations
Software Deployments
System Alarm Management
Operational Record Keeping and Documentation Maintenance
Collaboration with Subject Matter Experts across the Organization for Continuous Improvement Opportunities

What you’ll need:

Associate Degree, Technical School or military training in computer systems management and monitoring or related area of equivalent experience.
4 years of experience working in a 24x7x365 multi-shift environment where the main focus is monitoring and incident management.
Practical hands-on experience with trouble ticket systems, network monitoring tools, and familiarity with incident management processes.
Must possess the ability to take initiative and deliver through ambiguity.
Excellent interpersonal skills and ability to interact effectively with staff at all levels
Excellent written and verbal communication and presentation skills
Excellent organizational skills and attention to details
Ability to work independently and on a team in a fast-paced environment
Strong time management skills, with the ability to prioritize and multitask
Must be available to work a flexible schedule including weekends, holidays, and overnight shifts

Technical Skills:

Thorough knowledge of Slack, Zoom and Google Suite
Working knowledge of ServiceNow and Atlassian Suite, including OpsGenie, is a plus
Familiarisation with streaming technologies
Ability to generate technical operational documentation and standard operating procedures in support of incident management processes

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Apply Now

Refine Your Search

customer & consumer data product jobs in dublin, d

Senior Technician, PSO

Lawyer

Sr. Technical Project Manager

Senior Technician, PSO

Senior Software Engineer in Test

Director of Software Engineering

Principal Technical Program Manager

Principal Engineer, Cloud Engineering

Senior Full-Stack Software Engineer (VP)

Principal Engineer, Cloud Engineering

Senior Success Architect- Health and life Sciences Industry

Senior Marketing Manager (B2B & B2C)

Business Development Manager

.Net Full Stack Engineer

Store Manager - Dublin, 35 Grafton St (Full-Time, 39hrs)

Senior Software Engineer / Web Developer (AEM)

Beauty Consultant - Dublin Airport

Store Manager - Swords

Sr. Technical Project Manager

Director of Food & Beverage

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