Find ecommerce customer support Jobs in dublin county dublin

Senior Data Scientist AI Tooling
Intercom —Dublin, County Dublin
- Hybrid work
- Master's degree
- SQL
- AI
- Work from home
Senior Machine Learning Scientist
Intercom —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Work from home
Senior Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Senior Security Engineering Manager
Intercom —Dublin, County Dublin
- Hybrid work
- SDLC
- Work from home
Account Manager - French Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Account Manager - German Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Indirect Tax Compliance Acctg Supervisor
eBay Inc. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Senior Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Principal Engineer, Web Platform – Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- AWS
- JavaScript
- Annual leave
- Work from home
Senior Engineering Manager - Developer Experience Platform
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- Annual leave
- Work from home
Senior Sales Manager, Continental Europe
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Leadership
- Communication skills
- Annual leave
- Work from home
11d
Manager European CBT Markets - FTC
eBay Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- Spanish
- Sales
- English
9d
Principal Engineer - Go-To-Market
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Computer Science
- Sales
- System design
- Work from home
Senior Forward Deployed Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
Indirect Tax Manager – EMEA VAT
eBay Inc. —Dublin, County Dublin
- Full-time
- English
- Research
- Analysis skills
Principal Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Python
- Annual leave
- Work from home
Indirect Tax Manager
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- ERP systems
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
10d
Senior ML Science Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Work from home

Other jobs to consider

Find your next job by exploring related positions.

Buyer
Codex —DUBLIN 11, County Dublin
Honours Degree (Level 8) in Business, Supply Chain, Procurement, eCommerce or other relevant discipline. As Buyer, you will actively keep up to date on new…
Quick apply
Full Stack Cybercrime Operator
eBay Inc. —Dublin, County Dublin
Bachelor’s degree in Computer Science, Engineering, Security, or a related technical field, or equivalent practical experience.

I want to receive the latest job alerts for ecommerce customer support in dublin county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ecommerce customer support jobs near dublin county dublin

Senior Developer jobs in Dublin, County Dublin

Principal Software Engineer jobs in Dublin, County Dublin

Senior Scientist jobs in Dublin, County Dublin

Senior Account Manager jobs in Dublin, County Dublin

Senior Sales Manager jobs in Dublin, County Dublin

Senior Software Engineer jobs in Dublin, County Dublin

Senior Security Engineer jobs in Dublin, County Dublin

Senior Product Engineer jobs in Dublin, County Dublin

Senior Data Scientist jobs in Dublin, County Dublin

Tax Manager jobs in Dublin, County Dublin

Senior Engineer jobs in Dublin, County Dublin

Senior House Officer, Ophthalmology jobs in Dublin, County Dublin

Graduate Software Developer jobs in Dublin, County Dublin

Principal Software Engineer jobs in County Dublin

Principal Software Engineer jobs in Galway, County Galway

Chemical Engineer jobs in Dublin, County Dublin

Process Engineer jobs in County Dublin

Senior Scientist jobs in Cork, County Cork

Senior Scientist jobs in Galway, County Galway

Research Scientist jobs in Cork, County Cork

Senior Data Scientist AI Tooling

Intercom -
Dublin, County Dublin

Apply Now

Job details

Benefits

Work from home

Qualifications

Law
React
R
Master's degree
SQL
AI
Communication skills
Python

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

The Research, Analytics & Data Science (RAD) team turns insight into action. We uncover customer, product, and business insights and translate them into tools and decision systems embedded directly into GTM workflows.

AI has unlocked an entirely new generation of internal tools for our GTM teams. We’re evolving from static dashboards to LLM and agent-powered workflows that do the work: auto-researching accounts, summarizing prior interactions, drafting personalized outreach, flagging renewal risk, and assembling decks and docs - enabling Sales and Success to focus on high-value conversations.

The RAD team partners closely with GTM Systems to define problems, solutions, and measure impact - from prototype to production.

This is a high-ownership role for someone who thrives in ambiguity, is energized by solving complex real-world problems, and is motivated by seeing their work translate into tangible business impact.

What will I be doing?

Design, evaluate, and ship AI-powered internal tools for GTM use cases - including account research & summaries, next-best-action recommendations, renewal propensity, pipeline risk detection, QBR/autobrief generation, and post-call summarization & follow-ups.
Work end-to-end: Own the full lifecycle, from problem definition and data modeling to building production-ready tools, including writing Python backends and React frontends.
Prototype fast, ship to learn: Rapidly build with users, then productionize quickly to iterate and deliver impact.
Instrument for adoption and outcomes: Define success through real usage and measurable business impact (e.g., improved win rate, conversion, expansion).
Evangelize and enable: Document playbooks, run enablement sessions, and help leaders operationalize new tooling across teams.

What skills do I need?

Proven track record of applied data science with measurable GTM impact - you’ve shipped models or tools that moved metrics like conversion, cycle time, or retention.
LLM/ML application experience - familiarity with RAG, prompt and tool design, vector search, evals and have leveraged AI for development.
Excellent SQL skills and fluency in Python or R, with experience applying analytical and statistical methods to business problems.
Experience with orchestration tools (e.g., DBT, Airflow) for deploying reliable data workflows.
Strong communication and empathy - ability to translate complex data concepts for non-technical stakeholders.
Collaborative product mindset - comfort working closely with Sales and Success teams to turn ambiguity into clear deliverables.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done

#LI-Hybrid

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

ecommerce customer support jobs in dublin county dublin

Senior Data Scientist AI Tooling

Senior Machine Learning Scientist

Senior Software Engineer

Senior Security Engineering Manager

Account Manager - French Speaking

Account Manager - German Speaking

Indirect Tax Compliance Acctg Supervisor

Senior Product Engineer

Principal Engineer, Web Platform – Team Web

Senior Engineering Manager - Developer Experience Platform

Senior Sales Manager, Continental Europe

Manager European CBT Markets - FTC

Principal Engineer - Go-To-Market

Senior Forward Deployed Engineer

Indirect Tax Manager – EMEA VAT

Principal Engineer

Indirect Tax Manager

Senior ML Science Manager

Other jobs to consider

I want to receive the latest job alerts for ecommerce customer support in dublin county dublin

Related Searches

Explore jobs in more locations

What's the opportunity?

What will I be doing?

What skills do I need?

Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected