Find prompt engineering Jobs in dublin, d

AI Engineer (Salesforce & Customer Contact Platforms)
CarTrawler —Dublin, County Dublin
- Hybrid work
- Master's degree
- Annual leave
- Employee assistance program
11d
Lead Technology Product Manager (Brightflag)
Wolters Kluwer —Dublin, County Dublin
- Full-time
- Product management
- AI
- Life insurance
AI Architect
Storyful —Dublin, County Dublin
- Full-time
- Azure
- System design
- Java
Senior Software Development Engineer
Foxit —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- System design
Quick apply
3d
Finance Program Manager
Meta —Dublin, County Dublin
- Project management
- AI
- Communication skills
Technical Support Engineer - French Speaking
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Java
Senior Data Scientist
Outmin Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Accounting
- Communication skills
Quick apply
Head of Responsible AI- Vice President
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Doctoral degree
- Computer Science
AI Product Manager for Trade & Working Capital Solutions (Vice President)
Citi —Dublin, County Dublin
- €85,600–€128,400 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Product management
AI & Data - Data Science & AI - Senior Consultant
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Master's degree
- SQL
- Gym membership
Lead AI Engineer
Marsh —Dublin, County Dublin
- Full-time
- Master's degree
- Presentation skills
- Mentoring
4d
Senior Software Engineer - AI App Enablement & Observability
Bloomberg —Dublin, County Dublin
- Azure
- Master's degree
- AWS
Product Owner
Grouper —Dublin, County Dublin
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
Senior AI Engineer
Marsh —Dublin, County Dublin
- Full-time
- Master's degree
- AI
- Communication skills
4d
Director, Community Marketing
Bentley Systems —DUBLIN 2, County Dublin
- AI
- Leadership
- Marketing
Senior Sales Strategy & Operations Manager, AI Products
Intercom —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Annual leave
- Work from home
Associate Mechanical Engineer
EDC Engineering Design Consultants LTD. —Dublin, County Dublin
- €60,000–€80,000 a year
- Overtime
- Hybrid work
- Engineering
- Microsoft Office
- Master's degree
- Annual leave
- Work from home
Quick apply
12d
Manager, External Manufacturing and Supply
Cytokinetics —Dublin, County Dublin
- Engineering
- ERP systems
- Bachelor's degree
Senior Business Analyst
American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch) —DUBLIN 1, County Dublin
- Full-time
- System design
- SQL
- Bachelor's degree
Quick apply
5d
Model Risk and Validation Lead
Meta —Dublin, County Dublin
- SQL
- AI
- Leadership
2d

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AI Engineer (Salesforce & Customer Contact Platforms)

CarTrawler -
Dublin, County Dublin

Apply Now

Job details

Permanent
11 days ago

Benefits

Bike to work scheme
Annual leave
Employee assistance program
On-site parking

Qualifications

Telephony
Law
Master's degree

Full job description

Tech that takes you places

We’re CarTrawler, the global travel tech company behind seamless connections between people, places and possibilities. From powering car rental to creating smarter ways to move, we make travel smoother for millions worldwide. Our culture is built on curiosity, collaboration and craic where every idea counts and every journey matters. Ready to make an impact? Let’s go places together.

Delivering smarter, safer and more scalable customer experiences sits at the heart of this AI Engineer role. Focused on Salesforce and customer contact platforms, this position turns GenAI and automation opportunities into real-world impact across customer experience, agent effectiveness and cost-to-serve. Working closely with Customer Contact, Technology and Data teams, the role shapes how AI is designed, deployed and embedded across CarTrawler’s customer operations.

Your Journey starts here!

What you’ll do as an AI Engineer

Design, build and optimise AI-powered features within Salesforce Service Cloud and Agentforce, including case summarisation, routing, agent assist and deflection flows.
Develop and iterate LLM-powered prompts, workflows and guardrails for both customer-facing and agent-facing use cases.
Integrate Salesforce AI capabilities with the wider contact stack, including telephony, portals, automation tools and AI platforms.
Influence build-vs-buy decisions across AI, ensuring maximum leverage of Salesforce native capabilities before adding new vendors.
Run experiments and pilots, tracking impact across key metrics such as deflection, AHT, CSAT, containment and error rates.
Embed safety, governance and compliance best practices across AI solutions, including PII handling and auditability.
Partner with operations teams to ensure AI features land effectively and are fully adopted in day-to-day workflows.

What you’ll bring to the team

5+ years’ experience in software engineering / platform development.
Strong hands-on experience building solutions on Salesforce Service Cloud, including Apex, Flows and integrations.
Practical experience delivering GenAI or LLM-based solutions in production environments.
Solid understanding of APIs, system integrations and event-driven architectures.
A customer- and agent-first mindset, with a focus on measurable operational impact.
Confidence working cross-functionally with technical and non-technical stakeholders.
Curiosity and drive to stay ahead of evolving AI, automation and Salesforce capabilities.

Go on, give it a go!

We know that looking for a new job can feel a bit daunting but don’t let a touch of imposter syndrome hold you back. Even if you don’t tick every box, we’d still love to hear from you! Apply today to stay connected.

At CarTrawler, we’re proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. No matter your background, identity, or life experience, if you’re passionate about what you do, you’ll be welcomed here.

Perks for the journey

Competitive pay and benefits, including a performance-based annual bonus, fully subsidised VHI health insurance and pension matching up to 4%.
Generous time off and flexible working, including 25 days’ annual leave, extra company days, monthly Friday Unplugged afternoons and the option to work abroad for up to 20 days a year.
Comprehensive wellbeing support, including access to health and mental health programmes (HeadsUp and EAP) and paid leave for marriage, volunteering and personal wellbeing including menstrual, menopause, and fertility leave.
Growth and recognition culture with development opportunities through training, coaching and study support plus programmes that celebrate individual and team achievements.
Everyday perks that make a difference - subsidised canteen (KC Peaches), on-site car parking, Bike to Work and TaxSaver schemes plus an active Sports & Social Club.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

prompt engineering jobs in dublin, d

AI Engineer (Salesforce & Customer Contact Platforms)

Lead Technology Product Manager (Brightflag)

AI Architect

Senior Software Development Engineer

Finance Program Manager

Technical Support Engineer - French Speaking

Senior Data Scientist

Head of Responsible AI- Vice President

AI Product Manager for Trade & Working Capital Solutions (Vice President)

AI & Data - Data Science & AI - Senior Consultant

Lead AI Engineer

Senior Software Engineer - AI App Enablement & Observability

Product Owner

Senior AI Engineer

Director, Community Marketing

Senior Sales Strategy & Operations Manager, AI Products

Associate Mechanical Engineer

Manager, External Manufacturing and Supply

Senior Business Analyst

Model Risk and Validation Lead

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