Find Sap technical support Jobs in County Dublin

Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
10h
Business Intelligence Graduate
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- SQL
Quick apply
8h
Digital Developer (Full Stack)
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
Quick apply
8h
Accountant
Canada Life Group Services —Dublin, County Dublin
- Oracle
- No degree
- Accounting
10h
Indirect Tax Compliance Acctg Supervisor
eBay Inc. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Tax Technology & Transformation - Senior Manager
PwC —Dublin, County Dublin
- Full-time
- Oracle
- ERP systems
- System design
Indirect Tax Accounting Supervisor
eBay Inc. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- English
Client Manager, Accountant – Capital Markets
IQ-EQ —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- QuickBooks
- Communication skills
- Annual leave
- Gym membership
Quick apply
1d
GMP Warehouse Operative
Catalyx —Dublin, County Dublin
- Full-time
- Heavy equipment operation
- Forklift
- Microsoft Office
Quick apply
Senior Resident Engineer
DBFL Consulting Engineers —Dublin, County Dublin
- Full-time
- AutoCAD
- English
- Microsoft Office
- Annual leave

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Customer Support Specialist, eShop (Channel Operations)

Analog Devices -
Glasnevin, County Dublin

Apply Now

Job details

Full-time
10 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
Order management system
SAP
E-commerce
Communication skills

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

Customer Support Specialist, eShop (Channel Operations)

Description:

ADI’s Channel Operations team is seeking a customer-focused, process-driven Customer Support Specialist to deliver best-in-class service for eShop customers. In this role, you will manage customer inquiries and cases end-to-end, partner with internal teams to resolve order and account issues, and help improve self-service capabilities to create a seamless customer experience across ordering, returns, and related transactions.

Key Responsibilities Include:

Own eShop customer service inquiries across email and case channels.
Monitor, prioritize, and close customer cases within defined service-level agreements (SLAs).
Support live chat inquiries from eShop customers, ensuring timely, accurate responses.
Research, troubleshoot, and resolve order management issues (e.g., order status, pricing, shipping, invoicing) by partnering with cross-functional teams.
Initiate and process customer returns (RMA) and support NDA workflows as required.
Contribute to and help implement self-service processes and knowledge content to improve ease of doing business for customers.
Drive performance against customer service goals (quality, responsiveness, case resolution) and identify opportunities for continuous improvement.

Qualifications of ADI’s Customer Operations Specialist:

Strong attention to detail with a solutions-oriented mindset; excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft 365 (Outlook, Excel, Teams) and comfort working in data-driven, process-based environments.
Prior experience in customer support, order management, or case management (eCommerce and/or B2B environment a plus).
Experience with SAP and Model N is preferred.

Required Travel: No

Shift Type: 1st Shift/Day

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

sap technical support jobs in county dublin

Customer Support Specialist, eShop (Channel Operations)

Business Intelligence Graduate

Digital Developer (Full Stack)

Accountant

Indirect Tax Compliance Acctg Supervisor

Tax Technology & Transformation - Senior Manager

Indirect Tax Accounting Supervisor

Client Manager, Accountant – Capital Markets

GMP Warehouse Operative

Senior Resident Engineer

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