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Receptionist - Front Of House - Baggot Street, D2
Truly Dental —Dublin, County Dublin
- Overtime
- English
- Clinic
- No degree
Quick apply
4h
Executive Assistant (Permanent) - Commercial Team
Arthur Cox —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply

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Executive Assistant (Permanent) - Commercial Team
Arthur Cox —Dublin, County Dublin
Management of billing process to include time entry, invoicing, client account balances and follow up on outstanding payments. TaxSaver and Bike to Work scheme.
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Receptionist - Front Of House - Baggot Street, D2

Truly Dental -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
4 hours ago

Qualifications

Dental receptionist
English
Front desk

Full job description

Who We Are

Truly Dental is a modern dental company operating across Ireland, the UK, and the UAE, dedicated to high-tech, compassionate, quality dental care. On our Baggot Street, Dublin 2 clinic, we deliver cutting-edge dentistry in a welcoming environment.

Our Impact - Fast Facts

Flagship network covering Ireland, the UK & UAE.
30+ treatment rooms at a major Dublin site (indicative of the network's capacity and scale).
On-site lab & digital radiography/CBCT enabling timely diagnostics and treatment.
Extended opening hours (Mon-Sun) to maximise patient access in city-centre and regional sites.

Purpose of the Vacancy

As a Front of House Team Member at Baggot Street, Dublin 2, you will be the welcoming first point of contact for patients and play a key role in delivering five-star service, supporting appointment flow, patient check-in/out, phone and inbox management, and helping ensure that clinical teams can deliver outstanding care.

Key Responsibilities

Warmly greet, welcome, and check in/out patients; provide clear, empathetic information at all times.
Manage a multiline phone system and highvolume inbox/queries; prioritise between in-person and remote patient needs.
Schedule, reschedule, and confirm appointments; coordinate with clinical teams to optimise diaries.
Prepare patient charts and documentation for dental staff; update and maintain accurate patient records.
Generate billing statements, process payments, reconcile daily cash takings, and handle deposits / clerical handoff as required.
Operate clinic software (training provided; network uses EXACT practice management system) and adhere to data-protection protocols.
Support changeover periods and occasional weekend shifts as required; collaborate with the team to maintain service across full opening hours.
Uphold Truly's hospitality standards and contribute actively to a friendly, cooperative team culture.

Requirements - Competencies & Skills

Education

Secondary education required; vocational/admin qualification is an advantage.

Experience

Minimum 1-2 years in front-of-house or reception roles; dental or hospital reception experience strongly preferred.
Proven success in high-volume, customer-facing environments.

Knowledge & Skills

Experience with multiline phone handling, appointment scheduling, billing, and cash reconciliation.
Proficient or willing to learn clinic practice management systems (Dentally experience is a plus).
Strong multitasking, organisation, and attention to detail in a busy setting.
Excellent spoken and written English; able to communicate clearly and empathetically with patients from diverse backgrounds.
Comfortable working closely with clinicians and senior specialists; professional discretion and awareness of GDPR/data protection requirements.

Core Competencies

Patient-centric service & empathy
Stress tolerance & prioritisation in a high-volume environment
Teamwork & cross-functional coordination
Accountability & reliability (punctuality, accuracy of cash/records)
Learning agility (adapting to systems & processes)

What We Offer

Attractive part-time terms and salary for the right candidate; overtime paid as applicable.
Career progression opportunities: admin support, training, and guidance in a fast-growing dental network.
A fun, modern working environment with up-to-date dental software and processes.
Training on Dentally system for the successful candidate, supporting your growth in the role.
Flexibility and variety: part-time hours, weekend shifts, opportunity to support across clinic flow and service.

Important Details Before Applying

Full-time role based at Baggot Street, Dublin 2 - full flexibility required, including weekends.
Shift pattern will involve rotation across early/late appointments to meet clinic hours; exact schedule to be agreed.

Quick apply

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office assistant jobs in dublin county dublin

Receptionist - Front Of House - Baggot Street, D2

Executive Assistant (Permanent) - Commercial Team

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