Find it support administrator Jobs in dublin, d

Senior Cloud Support Engineer
Crusoe —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
Electrical Engineer
Mercury Engineering —Dublin, County Dublin
- IT
- Communication skills
- Mechanical knowledge
Manager - MLRO
Waystone —Dublin, County Dublin
- Full-time
- Hybrid work
- Presentation skills
- No degree
- Communication skills
Quick apply
9d
Credit Funds – Associate, Fund Controller New
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
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6d
Client Services Manager Keyridge
Irish Life Investment Managers —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
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8d
ServiceNow Architect
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- JavaScript
- Scripting
- Communication skills
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Senior Engineer - Electrical (Data Centres)
Ethos —Dublin, County Dublin
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MSD —Dunboyne, County Meath
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Canada Life Group Services —Dublin, County Dublin
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Senior Onboarding Specialist - German speaker
Salesforce —Dublin, County Dublin
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Senior NetSuite Solution Architect
Verve —Dublin, County Dublin
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Salesforce —Dublin, County Dublin
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Salesforce —Dublin, County Dublin
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Senior Cloud Support Engineer

Crusoe -
Dublin, County Dublin

Quick apply

Job details

Full-time

Benefits

Private dental insurance

Qualifications

Azure
Node.js
Computer Science
Kubernetes
Customer service
Google Cloud Platform
AWS
Bachelor's degree
Terraform
Scripting
Linux
AI
Communication skills
Information Technology

Full job description

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

About This role:

Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position.

What You’ll Be Working On:

Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+).
On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues.
Troubleshooting: Diagnose and resolve issues related to Managed Inference, VMs, hardware failures, and scaling tests using CLI.
Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing.
Collaboration: Work closely with SRE, Networking, CMK (Crusoe Managed Kubernetes), Compute, SDN, Managed Intelligence and Storage teams from initial triage to root cause analysis (RCA) delivery.
Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures.
Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation through KCS and standard operating procedures (SOPs).

What You’ll Bring to the Team:

Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience.
Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments.
Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana).
Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP).
Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations.
HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN).

Bonus Points:

Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator.
Cloud Expertise: Deep understanding of specific cloud platforms and services.
Automation Skills: Experience with automation tools and scripting languages.
Experience with: Slurm, pytorch and AI/ML workloads
Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions.
Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues.
Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology.

Benefits:

Crusoe also offers a competitive benefits package designed to support financial security, health, and overall well-being, including pension contributions, private health and dental insurance, income protection, life assurance and more.

Compensation:

Compensation will be paid as salary or hourly. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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it support administrator jobs in dublin, d

Senior Cloud Support Engineer

Electrical Engineer

Manager - MLRO

Credit Funds – Associate, Fund Controller New

Client Services Manager Keyridge

ServiceNow Architect

Senior Engineer - Electrical (Data Centres)

Sr. Scientist, Analytical R&D

Security Automation and Orchestration (SOAR) Engineer

Senior Onboarding Specialist - German speaker

Senior NetSuite Solution Architect

Senior Success Guide, Core Clouds/ Platform - French or German Speaking

Success Guide Sales Cloud - French or German speaker

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