Find Data analyst sql Jobs in Dublin, D

WFM Analyst
Teleperformance —Dublin 07, County Dublin
- €36,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
WFM Manager
Teleperformance —Dublin 07, County Dublin
- €75,000–€85,000 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
1d
Senior QA Automation Engineer (AI-First)
News Corp —Dublin, County Dublin
- Master's degree
- SQL
- AWS
Full Stack Software Engineer, Charles River Development, Officer
State Street —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Senior CRM Developer
Version 1 —Dublin, County Dublin
- €65,000–€75,000 a year
- Full-time
- Hybrid work
- Oracle
- SQL
- AWS
- Employee assistance program
- Employee discount
Quick apply
Senior Power Platform Developer/Solution Architect
TEKenable —Dublin, County Dublin
- Remote
- Azure
- DevOps
- Bachelor's degree
Quick apply
Solution Architect
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Project management
Quick apply
7d
Technical Architect
Version 1 —Dublin, County Dublin
- €75,000–€85,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Employee assistance program
- Employee discount
Quick apply
9d
Principal Decision Scientist - Marketing
Pipedrive —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- SQL
- Mentoring
- Relocation assistance
- Annual leave
Quick apply
Senior Maximo Consultant
Nucleo Consulting Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Senior Combat Designer
Scopely —Dublin, County Dublin
- Remote
- Microsoft Excel
- English
- SQL
Senior Software Engineer (Java)
CarTrawler —Dublin, County Dublin
- Hybrid work
- Java
- SQL
- Mentoring
- Annual leave
- Employee assistance program
Senior Product Analyst
Gong.io —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- SQL
- Analytics
Quick apply
Senior Sales Operations Analyst
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Sales
- SQL

More jobs to discover

Find similar jobs that you might be interested in.

WFM Manager
Teleperformance —Dublin 07, County Dublin
Education — Bachelor’s degree or equivalent experience. Capacity & Footprint Management — Track allocation of work, audit supply and physical capacity, and…
€75,000–€85,000 a year
1d
WFM Analyst
Teleperformance —Dublin 07, County Dublin
Attrition reporting — Report attrition (pre‑training, during, after) at daily/weekly/monthly/wave level. Capacity planning — In‑depth knowledge of capacity…
€36,500 a year
1d

I want to receive the latest job alerts for data analyst sql in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data analyst sql jobs near dublin, d

Senior Java Developer jobs in Dublin, County Dublin

Full Stack Developer jobs in Dublin, County Dublin

Principal Scientist jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

Senior Designer jobs in Dublin, County Dublin

Sales Operations Analyst jobs in Dublin, County Dublin

Senior Automation Engineer jobs in Dublin, County Dublin

Part Time Data Analyst jobs in Dublin, County Dublin

Junior Business Analyst jobs in County Dublin

Product Design jobs in Galway, County Galway

Software Architect jobs in Galway, County Galway

Software Architect jobs in Remote Ireland

Software Architect jobs in County Dublin

Software Developer jobs in County Waterford

Senior Net Developer jobs in Dublin, County Dublin

Senior Java Developer jobs in Dublin 18, County Dublin

Full Time jobs in Kildare, County Kildare

Full Stack Developer jobs in Galway, County Galway

Full Stack Developer jobs in Remote

Full Stack Developer jobs in Cork, County Cork

WFM Analyst

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
€36,500 a year
1 day ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Microsoft Excel
Microsoft Outlook
Lead generation
Microsoft Office
SQL
Analysis skills
Communication skills

Full job description

Overview:

Workforce Management Analyst

Location: on-site in Dublin

Contract: full-time & permanent

Salary: € 36,500

Great Benefits

Summary

As a valued member of the Workforce Management (WFM) team, the WFM Analyst plays a critical role in forecasting, capacity planning, scheduling, Invoicing, Client User Management activities and delivering actionable insights to both internal and client stakeholders. The role collaborates closely with Planning, RTA, MI, Operations, Recruitment, Training, Finance, and Site Leadership to ensure resourcing requirements are met.

Key Responsibilities & Accountabilities

Workforce Planning & Forecasting

Capacity planning — In‑depth knowledge of capacity planning and scheduling; hands‑on experience with WFM tools (Anaplan, Tableo, IEX preferred).
Forecasting accuracy — Maintain HC reports, track trends, and produce short‑/mid‑term FTE projections aligned to client forecasts and financial outlook.
Resource optimisation — Plan and optimise resources to drive financial efficiencies.

Real‑Time & Operational Alignment

RTA/MIS coordination — Engage with RTA & MIS teams to adjust for short‑term capacity changes and review real‑time trends.
Scenario planning — Conduct scenario planning to allocate resources effectively and support Operations with balanced shifts and rotations.

Reporting & Insights

Data Extraction & Validation — Source, clean, and validate data from WFM systems (IEX, Anaplan, Agent Connect, TPS) and client platforms to ensure accuracy and reliability of all reporting outputs.
Daily, Weekly & Monthly Reporting — Produce structured MI packs covering performance, KPIs, trends, and variances for Operations, WFM, Finance, and Client stakeholders.
Performance Analytics — Analyse forecast accuracy, shrinkage, occupancy, adherence, SLA performance, and productivity metrics; highlight risks and opportunities.
Trend & Variance Analysis — Identify patterns, anomalies, and root causes across operational and WFM datasets; provide actionable insights to WFM Leads and senior management.
Capacity & FTE Modelling — Support capacity planning by modelling FTE requirements, staffing scenarios, and demand/supply impacts.
Client Reporting Support — Prepare Internal and client‑ready MI outputs, ensuring accuracy, clarity, and alignment with contractual KPIs and governance expectations.
Data Governance & Compliance — Maintain data integrity, version control, and compliance with internal and client reporting standards.
Automation & Efficiency — Automate repetitive reporting tasks using Excel, SQL, Power BI, or scripting to improve efficiency and reduce manual effort.
Cross‑Functional Collaboration — Work closely with Forecasting, Scheduling, Real‑Time, Finance, and Operations to ensure outputs support decision‑making and operational alignment.
Stakeholder Communication — Present insights clearly to WFM Leads, Operations Managers, and Client stakeholders; translate complex data into simple, actionable recommendations.
Issue Resolution — Investigate data discrepancies, reporting gaps, or system issues; work with IT/WFM Systems teams to resolve root causes.

Onboarding & Recruitment Coordination

Recruitment alignment — Identify Recruitment POCs for background checks and onboarding processes.
Starter‑Changer‑Leaver — Coordinate with User Management, Training, and Recruitment to manage SCL processes.
Onboarding requests — Create onboarding requests for each wave of users.

Invoicing & Financial Governance

Invoicing ownership — Act as main + backup Invoicing POC; collaborate with Account/Finance teams and support client conversations on hours/FTE delivery.
Rate card validation — Validate rate cards and holidays in Anaplan.
Licensing — Request licenses for invoicing POCs.
Finance coordination — Identify and engage local Finance teams responsible for inter‑company invoices.
Training stakeholders — Train local teams, invoicing teams, and site leadership on MBH compliance, penalties, and invoicing deadlines.

Site & HR Coordination

Site leadership alignment — Identify site leads for financial access and add them to Supplier Connect.
HR coordination — Identify HR managers for client‑related investigations and add them to Supplier Connect.
HR/Site sync — Conduct syncs with HR POCs and Site Leads on Supplier Connect processes.

Attrition, Absenteeism & Compliance Reporting

Attrition reporting — Report attrition (pre‑training, during, after) at daily/weekly/monthly/wave level.
Absenteeism reporting — Report absenteeism across all required intervals.
Compliance reporting — Build MBH compliance and operational reports.

Scheduling & Client Tool Management

Scheduling requirements — Review scheduling requirements and heatmaps.
Schedule creation — Create schedules aligned to client and local regulations.
Tool uploads — Upload schedules into client tools.

Main Job Requirements

WFM tool experience — Minimum 2 years using WFM tools ( IEX Preferred)
Analytical skills — Strong analytical capability in Excel and Power BI; willingness to learn/adapt.
Omnichannel experience — Experience supporting omnichannel environments.

Required Skills

Technical proficiency — Strong analytical and technical skills.
Microsoft Office — Proficient in Word, PowerPoint, Excel, Outlook.
WFM software — Working knowledge of IEX and other WFM systems.

Competencies & Behaviours

Customer focus
Influential communication & Team collaboration
Organisational skills
Commercial awareness
Senior‑level challenge
Resilience
Contract KPI awareness

You must have the right to work in Ireland for this role. We’re unable to provide visa sponsorship.

Apply Now

Refine Your Search

data analyst sql jobs in dublin, d

WFM Analyst

WFM Manager

Senior QA Automation Engineer (AI-First)

Full Stack Software Engineer, Charles River Development, Officer

Senior CRM Developer

Senior Power Platform Developer/Solution Architect

Solution Architect

Technical Architect

Principal Decision Scientist - Marketing

Senior Maximo Consultant

Senior Combat Designer

Senior Software Engineer (Java)

Senior Product Analyst

Senior Sales Operations Analyst

More jobs to discover

I want to receive the latest job alerts for data analyst sql in dublin, d

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected