JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Overview: We are seeking a skilled and experienced Facilities Coordinator to oversee the management and maintenance of our client's facilities. In this role, the facilities coordinator is responsible for assisting in the management and coordination of facility operations and maintenance activities. This includes overseeing the implementation of the Integrated Facilities Management (IFM) programme, ensuring compliance with legal requirements, managing service contractors, and providing support for various facility-related tasks.
Responsibilities:Facilities Management:
- Coordinate maintenance and repair activities, liaising with contractors and service providers
- Monitor building systems (HVAC, lighting, security) and report issues promptly
- Oversee cleaning services and maintain cleanliness standards
- Manage office supplies inventory and place orders as needed
- Conduct regular facility inspections and risk assessments
- Assist in implementing health and safety policies and procedures
- Coordinate space planning and office moves
Mailroom Operations:
- Manage incoming and outgoing mail, including sorting, distributing, and dispatching
- Operate and maintain mailroom equipment
- Coordinate courier services and track packages
- Maintain accurate records of mail and package deliveries
- Ensure compliance with postal regulations and company policies
Event Management:
- Coordinate logistics for internal and external events, including meetings, conferences, and social gatherings
- Manage event spaces, including set-up and breakdown
- Liaise with catering services and other vendors for event requirements
- Assist with AV equipment setup and troubleshooting for presentations
- Maintain an events calendar and manage bookings for meeting rooms and event spaces
General Administration:
- Serve as the first point of contact for facilities-related queries and issues
- Maintain accurate records and documentation for facilities, mailroom, and events activities
- Prepare regular reports on facilities operations, mailroom metrics, and event activities
- Assist in developing and implementing facilities policies and procedures
- Support budget preparation and monitor expenses for assigned areas
- Manage relationships with facilities service providers, mailroom equipment suppliers, and event vendors
- Conduct periodic vendor performance reviews
Mobile Support: Provide flexible support across multiple client locations as required. This may include travelling between sites to provide on-site assistance, conducting facility assessments, coordinating with local service providers, and ensuring consistent facility management practices across all assigned locations. The role requires adaptability to work at different sites and the ability to provide remote coordination and troubleshooting support when needed.
Requirements:
- Proven experience in facilities or property management, preferably in an integrated facilities management setting
- Familiarity with relevant legal requirements, codes, and regulations governing facility operations
- Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines
- Proficiency in using computerised maintenance management systems (CMMS) and other facility management software
- Knowledge of budgeting and financial management principles within a facilities context
- Ability to work independently and as part of a team, taking initiative and demonstrating problem-solving skills
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
