Find Hardware solutions engineer Jobs in Dublin, D

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
1h
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Software Engineer III, WAN Core, Network Engineering
Google —Dublin, County Dublin
- €100,000–€102,000 a year
- Full-time
- Software troubleshooting
- System design
- Bachelor's degree
Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) - Norwegian, Finnish, or Dutch speaking
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
1h
Sr. Manufacturing Engineer – Test Support , Hardware Engineering - Manufacturing
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- System design
- Java
- AWS
12d
Design Project Engineer - Electrical, Fleet Remediation Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- System design
- AWS
- Bachelor's degree
Infrastructure Engineer
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Azure
- AI
- Leadership
Network Development Engineer, Network - Core
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Scripting
- Linux
Electrical Design Engineer, Data Centre Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Control Systems Networking Engineer, Data Center Technology Systems
Google —Dublin, County Dublin
- €110,000–€112,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
14d
Optical Planning Network Development Engineer, Capacity Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Java
- AWS
7d
Systems Development Engineer, Edge Infrastructure Operations
Google —Dublin, County Dublin
- €72,000–€73,500 a year
- Full-time
- Computer Science
- Bachelor's degree
- No degree
6d
Software Dev Engineer - Embedded Development (Linux), AWS
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Java
- Master's degree
10d
Mechanical Engineer
Applied Materials —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- System design
Senior Network Engineer
Elwood Roberts —Dublin, County Dublin
- €350–€400 a day
- Full-time
- Java
- No degree
- Business
Quick apply
SoC Validation/FPGA Engineer (Senior Engineer II)
Microchip Technology —Dublin, County Dublin
- Full-time
- C++
- Bachelor's degree
- AI
Engineering Manager
Innalabs —DUBLIN 15, County Dublin
- Full-time
- Engineering
- Leadership
Quick apply
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Site Reliability Engineer, Networking
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Computer Science
- AWS
Software Eng II
PlayStation Global —Dublin, County Dublin
- €69,500–€104,300 a year
- Computer Science
- Windows
- Master's degree
Quick apply
6d

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Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Microsoft Windows Server
Operating systems
SAS
Customer service
Windows
DHCP
Analysis skills
Continuous improvement
Ubuntu
DNS
Linux
TCP/IP
Communication skills
CompTIA A+

Full job description

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) on our Dell’s Compute Technical Support team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
Our team is part of Dell's Compute Technical Support organization, providing enterprise-level (B2B) support for PowerEdge Rack&Tower, and Modular (MX series) server platforms. The Technical Support Engineer will serve as the first point of contact for business customers, diagnosing and resolving hardware and software issues across the PowerEdge portfolio. Day-to-day, the engineer will manage inbound cases, perform remote troubleshooting using Dell diagnostic tools, coordinate parts dispatches, and ensure timely resolution within SLA commitments. This role is ideal for someone passionate about enterprise infrastructure and delivering exceptional support to business-critical environments.

You will:

Diagnose and resolve hardware and software issues on Dell PowerEdge Rack, Tower, and Modular (MX) server platforms for enterprise B2B customers via phone, chat, and remote sessions
Utilize Dell diagnostic tools including iDRAC, Lifecycle Controller, SupportAssist Enterprise, and Dell online diagnostics to identify root cause and drive resolution
Manage case workload effectively, ensuring all customer interactions are documented accurately and resolved within defined SLA/service contract commitments (ProSupport, ProSupport Plus, Basic)
Coordinate parts dispatch and field engineers when on-site hardware replacement is required, ensuring correct part identification and timely resolution
Collaborate with escalation teams (L2/L3 engineering) and cross-functional groups to resolve complex issues and contribute to knowledge base documentation for continuous improvement

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

Foundational understanding of server hardware architecture – processors, memory (DIMMs), hard drives (SAS/SATA/NVMe), RAID controllers (PERC), power supplies, and cooling systems
Basic knowledge of server operating systems including Windows Server and Linux distributions (RHEL, SLES, or Ubuntu Server)
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, NIC configuration) as they relate to server connectivity and management interfaces
Strong analytical and troubleshooting skills with a structured, methodical approach to problem-solving
Excellent communication and customer service skills with the ability to manage expectations in a professional B2B enterprise environment

Desirable Requirements

Hands-on experience or familiarity with Dell PowerEdge platforms, iDRAC, OpenManage Enterprise, or Dell Modular (MX) infrastructure including chassis management (OME-Modular)
Relevant industry certifications such as CompTIA Server+, CompTIA A+, Dell Certified (DCA/DCE), or Microsoft/Linux certifications – or prior experience in a data center, server, or enterprise technical support role

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

hardware solutions engineer jobs in dublin, d

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Data Center Facility Manager, Operation, IT and support Engineering

Software Engineer III, WAN Core, Network Engineering

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) - Norwegian, Finnish, or Dutch speaking

Sr. Manufacturing Engineer – Test Support , Hardware Engineering - Manufacturing

Design Project Engineer - Electrical, Fleet Remediation Engineering

Infrastructure Engineer

Network Development Engineer, Network - Core

Electrical Design Engineer, Data Centre Engineering

Senior Control Systems Networking Engineer, Data Center Technology Systems

Optical Planning Network Development Engineer, Capacity Engineering

Systems Development Engineer, Edge Infrastructure Operations

Software Dev Engineer - Embedded Development (Linux), AWS

Mechanical Engineer

Senior Network Engineer

SoC Validation/FPGA Engineer (Senior Engineer II)

Engineering Manager

Senior Network Development Engineer, GCNA

Site Reliability Engineer, Networking

Software Eng II

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