Find It Jobs in Rathmines County Dublin

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
18h
IT Analyst
Qualtrics —Dublin, County Dublin
- Spanish
- English
- Windows
- Gym membership
1d
Helpdesk Support Engineer
Ergo —Dublin, County Dublin
- English
- Windows
- IT
1d
IT Manager
Carrolls Irish Gifts —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Windows
- POS
Quick apply
1d
Technical Support Engineer 2
Dell Technologies —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
16h
Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) - Norwegian, Finnish, or Dutch speaking
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
18h
GTM Systems Administrator
Harvey —Dublin, County Dublin
- Full-time
- Salesforce
- Master's degree
- SQL
1d
Solution Architect - Platform & Technology
Workday —Dublin, County Dublin
- €73,000–€109,400 a year
- Full-time
- Computer Science
- Bachelor's degree
- No degree
1d
Consulting Solutions Architect
TransAct, a Presidio Company —Dublin, County Dublin
- Hybrid work
- Sales
- IT
- AI
10h
Technical Support Engineer - German or French
Salesforce —Dublin, County Dublin
- Full-time
13h

Discover related jobs

Based on your search for it jobs.

eIDAS2 Specialist - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —Dublin, County Dublin
Review and refine AI-generated content related to eIDAS2, QES, implementation guidelines, compliance scenarios, and practical best practices.
€152–€250 an hour
Quick apply
- Android Developer
ErnieApp —DUBLIN 2, County Dublin
Contribute to a smooth CI/CD pipeline, including automated testing and delivery. You’ll work within a small, experienced team, actively shaping both UX and…

I want to receive the latest job alerts for it in rathmines county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near rathmines county dublin

Technical Support Engineer jobs in Dublin, County Dublin

IT Analyst jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

IT Manager jobs in Dublin, County Dublin

Technical Support Engineer jobs in Remote

It Support Internship jobs in Dublin, County Dublin

Technical Support Engineer jobs in Cork, County Cork

Security Engineer jobs in Dublin, County Dublin

Engineer jobs in County Galway

Helpdesk Engineer jobs in Mullingar, County Westmeath

Manufacturing Engineer jobs in Cork, County Cork

Civil Engineer jobs in Limerick, County Limerick

Technical Support Engineer jobs in Carlow, County Carlow

Azure Cloud Engineer jobs in Dublin, County Dublin

Field Service Engineer jobs in County Dublin

Cloud Engineer jobs in Dublin, County Dublin

Technical Support Engineer jobs in Dundalk, County Louth

Ai Engineer jobs in Dublin, County Dublin

Quality Engineer jobs in Dublin, County Dublin

Business Intelligence Analyst jobs in County Dublin

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
18 hours ago

Qualifications

Microsoft Windows Server
Operating systems
SAS
Customer service
Windows
DHCP
Analysis skills
Continuous improvement
Ubuntu
DNS
Linux
TCP/IP
Communication skills
CompTIA A+

Full job description

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) on our Dell’s Compute Technical Support team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
Our team is part of Dell's Compute Technical Support organization, providing enterprise-level (B2B) support for PowerEdge Rack&Tower, and Modular (MX series) server platforms. The Technical Support Engineer will serve as the first point of contact for business customers, diagnosing and resolving hardware and software issues across the PowerEdge portfolio. Day-to-day, the engineer will manage inbound cases, perform remote troubleshooting using Dell diagnostic tools, coordinate parts dispatches, and ensure timely resolution within SLA commitments. This role is ideal for someone passionate about enterprise infrastructure and delivering exceptional support to business-critical environments.

You will:

Diagnose and resolve hardware and software issues on Dell PowerEdge Rack, Tower, and Modular (MX) server platforms for enterprise B2B customers via phone, chat, and remote sessions
Utilize Dell diagnostic tools including iDRAC, Lifecycle Controller, SupportAssist Enterprise, and Dell online diagnostics to identify root cause and drive resolution
Manage case workload effectively, ensuring all customer interactions are documented accurately and resolved within defined SLA/service contract commitments (ProSupport, ProSupport Plus, Basic)
Coordinate parts dispatch and field engineers when on-site hardware replacement is required, ensuring correct part identification and timely resolution
Collaborate with escalation teams (L2/L3 engineering) and cross-functional groups to resolve complex issues and contribute to knowledge base documentation for continuous improvement

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

Foundational understanding of server hardware architecture – processors, memory (DIMMs), hard drives (SAS/SATA/NVMe), RAID controllers (PERC), power supplies, and cooling systems
Basic knowledge of server operating systems including Windows Server and Linux distributions (RHEL, SLES, or Ubuntu Server)
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, NIC configuration) as they relate to server connectivity and management interfaces
Strong analytical and troubleshooting skills with a structured, methodical approach to problem-solving
Excellent communication and customer service skills with the ability to manage expectations in a professional B2B enterprise environment

Desirable Requirements

Hands-on experience or familiarity with Dell PowerEdge platforms, iDRAC, OpenManage Enterprise, or Dell Modular (MX) infrastructure including chassis management (OME-Modular)
Relevant industry certifications such as CompTIA Server+, CompTIA A+, Dell Certified (DCA/DCE), or Microsoft/Linux certifications – or prior experience in a data center, server, or enterprise technical support role

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

it jobs in rathmines county dublin

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

IT Analyst

Helpdesk Support Engineer

IT Manager

Technical Support Engineer 2

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B) - Norwegian, Finnish, or Dutch speaking

GTM Systems Administrator

Solution Architect - Platform & Technology

Consulting Solutions Architect

Technical Support Engineer - German or French

Discover related jobs

I want to receive the latest job alerts for it in rathmines county dublin

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected