Find Technical lead – operations & critical programs Jobs in County Dublin

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Analysis skills
Software Development Manager - DynamoDB, DynamoDB
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Software Development Manager, AWS Databases, RDS Platform
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Cloud Security Engineer
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- AWS
- Software development
- AI
- Work from home
Network Development Manager, Network Fabric Engineering, Access Networks
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer science
- Management
- Computer Science
Infrastructure Engineering, Assistance Vice President
State Street —Dublin, County Dublin
- Full-time
- Microsoft Office
- Leadership
- Communication skills
4d
EHR Clinical Build Team Member
UPMC —Dublin, County Dublin
- Nursing
- Oracle
- Clinic
- Annual leave
Principal DevOps Engineer - Decision Management Platform
Mastercard —Dublin, County Dublin
- Full-time
- DevOps
- Java
- AWS
Quality & Training Specialist - Live and Monetization - Dublin - Hebrew Speaker
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
7d
Project Manager:Data Centers
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
Software Development Manager, Aurora Control Plane, Aurora Control Plane
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Management
- Engineering
- AWS
Sr Software Engineer - Motorsports
General Motors —Dublin, County Dublin
- Weekend availability
- Azure
- Computer Science
- Master's degree
Procurement Category Manager, InfraOps Planning and Sourcing
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
(Construction) Schedule Lead - Asset Management
DAA —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Contracts
- Construction experience
Infrastructure Strategy Project Manager
AECOM —Dublin, County Dublin
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Senior Director, Corporate FP&A
Jazz Pharmaceuticals —Dublin, County Dublin
- Oracle
- Master's degree
- Analysis skills
- Annual leave
5d
Quality & Training specialist - Account, Interaction & Search Safety - Dublin - German Speaking
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
9d
GDC CSRM Environmental and Energy Management Systems Program Manager
Google —Dublin, County Dublin
- €78,000–€104,000 a year
- Full-time
- Master's degree
- Bachelor's degree
1d
Security Systems Project Manager - Data Centers
M.C. Dean, Inc —Dublin, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- Construction experience
7d
Senior Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- System design

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German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Kubernetes
Vendor management
Customer service
CCNA
English
Analysis skills
Bachelor's degree
VMWare
Linux
Communication skills
vSphere
German

Full job description

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Senior Technical Support Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Technical Support Engineer, you will be truly rewarded for working with some very high-profile and strategic customers and partners globally. Join Dell Technologies and you will work in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates.

Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals. The Senior Engineer position is to provide support for Dell Technologies, ECS Division. Customers represent a broad range of Enterprise, Government and Vertical markets. Support open cases through multiple channels such as phone, email and online channels. The successful candidate will have excellent customer relations, communication, problem identification, troubleshooting skills and a strong technical background in multiple areas as detailed below.

You will:

Apply advanced technical expertise using standard operating and diagnostic procedures to resolve standard to complex level issues; identify, document and escalate customer issues to senior resources.
Identify and interpret interoperability and support matrices; identify, creates and deliver timely and highly focused training programs and/or serviceability enhancements within the Field and Remote technical support departments.
Maintain a “closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status.
Be responsible for sharing all acquired knowledge concerning problem resolutions; lead efforts in facilitating problem re-creation and failure analysis systems level issues.
Contribute to centralized problem identification and resolution databases; may have senior-level tasks similar to Engineering for assigned product and skills and assist junior engineers on complex cases and elevated engagements.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

5+ years of relevant experience in a professional role with a Bachelor’s degree or the additional equivalent experience
Strong working knowledge of two or more of the following; VMware (vSAN, vSphere, VCF, NSX), Linux, Enterprise Networking (Dell Networking, Cisco), Backup/Archiving knowledge, Engineering-level certifications, such as: CCNA/CCIE, VCP, VCAP, RHCE
Fluency in German and English with excellent communication, interpersonal, and customer service skills.
Ability to work in a team environment and independently. Analytical ability, communication skills and detail oriented.
Vendor management skills.

Desirable Requirements

Knowledge of Kubernetes
Coding skills

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

technical lead – operations & critical programs jobs in county dublin

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Software Development Manager - DynamoDB, DynamoDB

Software Development Manager, AWS Databases, RDS Platform

Cloud Security Engineer

Network Development Manager, Network Fabric Engineering, Access Networks

Infrastructure Engineering, Assistance Vice President

EHR Clinical Build Team Member

Principal DevOps Engineer - Decision Management Platform

Quality & Training Specialist - Live and Monetization - Dublin - Hebrew Speaker

Project Manager:Data Centers

Software Development Manager, Aurora Control Plane, Aurora Control Plane

Sr Software Engineer - Motorsports

Procurement Category Manager, InfraOps Planning and Sourcing

(Construction) Schedule Lead - Asset Management

Infrastructure Strategy Project Manager

Senior Director, Corporate FP&A

Quality & Training specialist - Account, Interaction & Search Safety - Dublin - German Speaking

GDC CSRM Environmental and Energy Management Systems Program Manager

Security Systems Project Manager - Data Centers

Senior Software Engineer

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