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The Bank of New York Mellon Corporation —Dublin, County Dublin
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The Bank of New York Mellon Corporation —Dublin, County Dublin
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PERM - OPPD - Enterprise Business Management - Vice President
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Senior Lead Counsel - Corporate Law - Senior Vice President
Citi —Dublin, County Dublin
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- Full-time
- Hybrid work
- Doctoral degree
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Senior Vice President, Client Service Executive

The Bank of New York Mellon Corporation -
County Dublin

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Job details

Full-time

Qualifications

Master's degree
Bachelor's degree
Business
Negotiation

Full job description

We’re seeking a future team member for the role of Senior Vice President, Corporate Trust, Structured Debt, Client Service Executive to join our team. This position is in Dublin.

What we do:

BNY’s Corporate Trust business plays a critical role in the global financial markets by serving as a trusted, neutral third party to issuers and investors in debt capital markets transactions. We provide fiduciary and agency services for a wide range of debt structures, including corporate and municipal bonds, structured finance, project finance, and loan syndications. Acting as trustee, paying agent, registrar, escrow agent, and more, we ensure the integrity of transactions by safeguarding assets, managing complex payment flows, and upholding contractual obligations. Our clients include corporations, municipalities, financial institutions, and governments worldwide. Through our expertise, technology, and commitment to excellence, BNY helps clients navigate the complexities of debt issuance, meet their regulatory and reporting requirements, and build long-term trust with their stakeholders.

In this role, you’ll make an impact in the following ways:

Serve as the primary service escalation for a portfolio of high-value clients, ensuring proactive, responsive, and solution-oriented service.
Develop an execute client retention strategies that strengthen relationships, build loyalty, and expand engagement opportunities.
Monitor and assess client health through regular reviews, metrics and feedback loops, identifying potential risks and implementing preventative actions.
Collaborate with internal stakeholders across Platforms including Operations, Product, Risk, and Legal to deliver seamless client service and resolve complex issues.
Collaborate with Client Coverage Sales and Relationship Management to drive service success and enable future commercial opportunities.
Anticipate client needs and stay informed on market trends, regulatory changes, and BNY initiated change, proactively offering insights and solutions.
Advocate for clients internally, ensuring their voice is heard in product development, service enhancements, and process improvements.
Uphold the highest standards of governance, risk management, and compliance in every client interaction

To be successful in this role, we’re seeking the following:

Several years of operations, client service, or relationship management experience in the Corporate Trust or related financial services industry.
Bachelor's degree or the equivalent combination of education and experience is required with an MBA preferred.
Proven track record of client retention and satisfaction, with a strong focus on long-term relationship building.
Exceptional communication, negotiation, and problem-solving skills.
Strategic mindset with the ability to analyze client health metrics and translate insights into action.
Deep understanding of Corporate Trust products, market dynamics, and operational processes.
Client-obsessed mindset with a passion for delivering service excellence and unreasonable hospitality

Apply Now

Refine Your Search

senior front end/python developer network automation , vice jobs

Senior Vice President, Client Service Executive

Assistant Vice President

Cyber Incident Response & Digital Forensics (DFIR), Vice President

Business Command Center Major and Cyber Incident Region Lead (SVP)

Digital Platforms and AI Marketing Transformation, Vice President

Senior Software Engineer

Vice President, Product Owner

Senior Yardi Platform Manager

Digital Asset Fund Accounting Specialist, Assistant Vice President

Full Stack Engineer, Charles River Development, Assistant Vice President

Enterprise Metadata Architect

Vice President Portfolio Valuation

Senior Vice President, Platforms Operating Model (POM) Product Owner

IT Program Project Delivery, Vice President

Assistant Vice President, OTC Pricing

Senior Vice President, Application Support Manager

Senior Vice President, Fund Financial Reporting Lead

Software Engineer II

PERM - OPPD - Enterprise Business Management - Vice President

Senior Lead Counsel - Corporate Law - Senior Vice President

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