Find Support engineer Jobs in Remote

As a Senior Software Engineer focused on content storage infrastructure domain you will be responsible for innovating and maintaining Contentful's underlying storage infrastructure and adjacent services. You will work on the very foundation of Contentful that our teams build on top of, but also have the opportunity to directly impact our customers' experience with scalability and performance features.

You'll join a team of thoughtful, collaborative engineers who support each other, share knowledge freely, and work closely with teams across domains. If you're someone who thrives on responsibility and takes pride in building highly scalable and reliable systems that enable others - this might be the right place for you.

The team is placed in the infrastructure group.

What to expect?

You'll further design and develop our content storage infrastructure is foundational to the billions of requests we are serving today
You'll work with AWS using Terraform and Infrastructure-as-Code best practices
You'll collaborate closely with teams in the content storage and delivery domains
You'll develop and maintain services written in Typescript and Go
You'll help us stay ahead of operational risks - anticipating bottlenecks or failure points before they cause problems.

What you need to be successful?

Proven experience in software development and systems engineering experience
Strong understanding of relational database engines (preferably PostgreSQL)
Thorough AWS knowledge across core services: RDS, S3, Lamda, SNS/SQS
Terraform and Kubernetes expertise
Kafka experience is a plus
Proficiency in at least one modern programming language (Typescript, Go)
Experience with observability stacks (metrics, logs, tracing) and tools like Splunk and DataDog
Problem-Solving Skills: Natural problem-solver who brings forward ideas leading to practical solutions and product growth.
Collaborative Mindset: Ability to work effectively in a team environment
Adaptability: Ability to organize and prioritize competing workloads in a fast-paced environment.
Excellent English communication skills, verbal and written (German not required).
A collaborative mindset: you're helpful, respectful, and enjoy sharing knowledge
Ability to context switch, work through ambiguity, and contribute across multiple workstreams
You lead by example, mentor others, and embrace a culture of safe experimentation and continuous improvement

What's in it for you?

Join an ambitious tech company reshaping the way people build digital experiences
Full-time employees receive Stock Options for the opportunity to share in the success of our company
Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days
Time off to care for and focus on your growing family
Use your personal annual education budget to improve your skills and grow in your career
Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
An annual wellbeing stipend to care for your physical, financial, or emotional health
A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

"Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at [email protected] with any information you may have.

By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Apply Now

Refine Your Search

support engineer jobs in remote

Senior Software Engineer - Backend & Infrastructure (f/m/d)

Bilingual Channel Sales Engineer, French (EMEA)

Principal Software Engineer - AI Experiment Tracking (Ireland)

Senior Manager, Enterprise Sales Engineering

Senior Software Engineer - GCP Hosted Control Planes (UK, Ireland or Czechia)

Design & Engineering Manager (Electrical - Data Centres)

I want to receive the latest job alerts for support engineer in remote

Related Searches

Explore jobs in more locations

About the Opportunity

What to expect?

What you need to be successful?

What's in it for you?

Who are we?

Everyone is welcome here!

Jobseeker tools

Employer Tools

Browse

Stay Connected