Find Part time software developer Jobs in Dublin, D

Technical Support Engineer (Ireland, UK)
Metronome —Dublin, County Dublin
- SQL
- No degree
- Communication skills
Full Stack Developer
AIG PC Global Services, Inc. —DUBLIN 1, County Dublin
- Full-time
- Computer Science
- Java
- Bachelor's degree
Quick apply
Full Stack Developer
Canada Life Group Services —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
12d
Sr. Lead Software Engineer-Front End React/Web
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Java
- JavaScript
- Mentoring
13d
SMBC Aviation Capital - Graduate Programme - IT Applications
SMBC Aviation Capital —Dublin, County Dublin
- Azure
- Computer Science
- Java
10d
Software Engineer 3
Lam Research —Dublin, County Dublin
- Full-time
- Doctoral degree
- Software troubleshooting
- DevOps
11d
Senior Software Developer
ABC Fitness India Pvt Ltd —Dublin, County Dublin
- €42,000–€70,000 a year
- Full-time
- Engineering
- AWS
- JavaScript
- Annual leave
- Employee assistance program
Quick apply
6d
Software Development Engineer II, Aurora Control Plane Developer Experience
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- AWS
FS Technology Consulting - Finance Programme Lead - Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Master's degree
- Gym membership
Senior Java Developer
Citi —Dublin, County Dublin
- €71,440 a year
- Full-time
- Hybrid work
- Oracle
- Java
- Master's degree
11d
FS Technology Consulting - Programme Delivery Lead - Payments - Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- SQL
- Gym membership
FS Technology Consulting - Programme Delivery Lead -Channels and Mobile - Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Gym membership
Data Platform Squad Lead
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Annual leave
FS Technology Consulting - Technical Delivery Lead - Channels and Mobile - Mgr-Senior Mgr - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Gym membership
Data Architect, Charles River Development, Vice President
State Street —DUBLIN 2, County Dublin
- Full-time
- Computer Science
- System design
- Master's degree
Development Infrastructure Engineer
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- No degree
- Contracts
Senior Principal Developer
Novartis —Dublin, County Dublin
- €63,490–€117,910 a year
- Full-time
- Hybrid work
- English
- Master's degree
- Software development
20h
Associate Director - Landscape Architecture
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
Senior Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Senior Cost Engineer
Turner & Townsend —Dublin, County Dublin
- Full-time
- Data analysis skills
- Analysis skills
- Project management
- Annual leave
Quick apply

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Technical Support Engineer (Ireland, UK)

Metronome -
Dublin, County Dublin

Apply Now

Job details

Qualifications

Slack
Technical support
SQL
Zendesk
Ruby
TypeScript
Communication skills
Python
Debugging
Workday

Full job description

About Us

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic.

You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.

About the Role

As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers.

Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap.

What You'll Do

Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality.
Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team.
Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product.
Design and assist in implementing a comprehensive knowledge base to assist customers with using our product.

Impact You'll Have

Through your interactions with individual customers, you will help improve our product for everyone.
Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome.
The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.

Qualifications

2+ years of work experience in a B2B customer-facing technical support organization or in engineering
Experience working closely with engineering teams and providing technical feedback on customer issues
Ability to debug and triage bugs and escalations from customers
Can communicate technical capabilities of the product to customers
Experience writing scripts or internal tools using APIs, and functional knowledge of SQL
Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly
A mindset of customer empathy and ability to solve challenging problems

Bonus points

Experience as an early or founding member of a support team, including building processes from scratch
Startup experience and familiarity with scaling a support team
Programming experience in one or more of Typescript, Python, or Ruby
You have worked on modern enterprise software which is business critical
Experience creating knowledge base articles and internal documentation
Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply Now

Refine Your Search

part time software developer jobs in dublin, d

Technical Support Engineer (Ireland, UK)

Full Stack Developer

Full Stack Developer

Sr. Lead Software Engineer-Front End React/Web

SMBC Aviation Capital - Graduate Programme - IT Applications

Software Engineer 3

Senior Software Developer

Software Development Engineer II, Aurora Control Plane Developer Experience

FS Technology Consulting - Finance Programme Lead - Director - Dublin

Senior Java Developer

FS Technology Consulting - Programme Delivery Lead - Payments - Director - Dublin

FS Technology Consulting - Programme Delivery Lead -Channels and Mobile - Director - Dublin

Data Platform Squad Lead

FS Technology Consulting - Technical Delivery Lead - Channels and Mobile - Mgr-Senior Mgr - Dublin

Data Architect, Charles River Development, Vice President

Development Infrastructure Engineer

Senior Principal Developer

Associate Director - Landscape Architecture

Senior Product Engineer

Senior Cost Engineer

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