Find Customer support coordinator Jobs in Rathcoole, D

Planner/Scheduling Coordinator - SITE BASED
Agilent Technologies —Dunboyne, County Meath
- From €24 an hour
- Full-time
- English
- In-person
- Communication skills
Quick apply
1d
Content Coordinator
Lidl —DUBLIN 24, County Dublin
- €37,500–€51,000 a year
- Full-time
- No degree
- Free parking
13d
Airport Operations Coordinator
ACA International —Dublin Airport, County Dublin
- €33,000 a year
- Weekend availability
- Employee discount
Quick apply
2d
Freight Forwarder
DSV —Naas, County Kildare
- €35,000–€45,000 a year
- Weekend availability
- Annual leave
13h
Customer Services Administrator/ Coordinator
Brenntag Chemicals Distribution (Ireland) Limited —Dublin, County Dublin
- Full-time
- Customer service
- ERP systems
- Leaving certificate
Quick apply
8d
HR Manager
Age & Opportunity —Marino, County Dublin
- €40,166–€60,250 a year
- Part-time
- Hybrid work
- Salesforce
- Microsoft Office
- Project management
- Annual leave
- Employee assistance program
13d
Medical Affairs Senior Coordinator
Regeneron —Dublin, County Dublin
- €54,200–€88,400 a year
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
13d
Housing Officer
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
12d
Ukrainian Project Support/Coordinator - Entry Level
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Project management
Quick apply
1d
Technical Product Manager - (Clinical Integrations) - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- EMR systems
- Work from home
Senior Lead – VOIP Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
Health Care Assistant / Decontamination Technician
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- No degree
Quick apply
Building Operations Coordinator
JLL —Dublin, County Dublin
- Hospitality
- Word processing
- Maintenance
14d
Installation Technical & Administrative Coordinator
MSR-FSR —Leixlip, County Kildare
- Leadership
- Communication skills
Quick apply
5d
Senior Cloud Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
Staff Nurse - Theatre; Anaesthetics and PACU
Beacon Hospital —Dublin, County Dublin
- Full-time
- Management
- Clinic
- Leadership
Quick apply
Design Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Staff Nurse; Surgical Inpatient Unit
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Communication skills
- Nursing
Quick apply
Staff Nurse; Neuro Interventional Radiology
Beacon Hospital —Dublin, County Dublin
- Weekend availability
- Nursing
- Bachelor's degree
- Communication skills
Quick apply
Operations & Property Coordinator
Owen Reilly —Dublin, County Dublin
- €35,000–€40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d

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Planner/Scheduling Coordinator - SITE BASED

Agilent Technologies -
Dunboyne, County Meath

Quick apply

Job details

Full-time | Fixed term
From €24 an hour
1 day ago

Qualifications

SAP CRM
SAP
English
CMMS
Smartsheet
Communication skills
Time management

Full job description

Entity Agilent Technologies –Ireland CSO

Function Scheduling Coordinator/Planner

Family Service Delivery / Administration / Customer Service

Reporting to Enterprise Scheduling Coordinator

Based on-site Dunboyne, Meath

Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.

Agilent is collaborating with leading biopharmaceuticals located in Cork/Limerick and is hiring for the integral and dynamic role of on-site Enterprise Scheduling Coordinator (ESC).

Objectives: The main objectives of this position are to:

· Represent Agilent Technologies delivering high levels of customer satisfaction in a dynamic, fast passed pharmaceutical site.

· Effective planning, scheduling and hosting of engineers for onsite maintenance activities.

· Manage and update scheduled services plan, ensuring successful completion of services and responding to breakdown repair requests.

· Work in partnership with customer(s) internal & third-party vendors

· Effectively manage contractual response times, minimizing rescheduling and delivering services within satisfactory timelines.

Build successful customer relationships, prioritizing customer requirements and keeping customer informed of any scheduling changes.

Responsibilities: Responsibilities of the Enterprise Scheduling Coordinator are:

· Service coordination; organizing service visits in accordance with site schedule along with management of associated standards / parts and IT requests etc. necessary for the successful completion of the service.

· Vendor hosting – support as the dedicated point of contact for onsite services, managing permits and supporting service engineers during service visits.

· Customer POC – first point of contact for the customer for any scheduling or operational queries.

· Daily administrative duties such as quotation requests, raising purchase orders and reconciling costs. Track out of scope costs and report regularly to account manager.

· Attend operational calls, customer meetings and managing a high volume of emails.

· Customer asset management, ensuring inventories are accurate. Managing new instrument additions, removals, and any changes to the agreed inventory.

· Monitoring performance metrics ensuring maintenance and repair requests are completed within the timeframe agreed with customer, with minimum disruption to onsite activities.

· Work with scheduling applications such as SAP CRM System and SmartSheet.

· Ability to work as a team player and demonstrate a passion for the role and customer satisfaction.

· Schedule vendor inductions and comply with customer vendor management requirements, ensuring risk assessments, training records and relevant documentation is collated in advance of scheduled services

· To management repair requests, minimizing instrument downtime.

· Proactive monitoring of schedule adherence to planned preventative maintenance.

· Management shipment and tracking of off-site instruments.

· Data management – managing inventory, service metrics, schedule and costings to a high standard.

· Collation of vendor service reports and upload onto customer CMMS software. Closure of associated work orders

· Following customer gowning and PPE requirements while operating in clean room areas and laboratories.

Core Skills Requirements:

· Third level qualification, science qualification advantageous.

· Ability to be a key team player, take ownership and help your colleagues with a positive attitude.

· Ability to manage sudden changes in priorities.

· Proven ability to problem-solve and multi-task.

· Planning, organizational, and time management skills. Ability to prioritize tasks and meet deadlines.

· Ability to handle customer and vendor requests via telephone, email, in-person.

· Excellent communication skills – effective interpersonal and cross-functional collaboration skills to work effectively with team members, customers, and relevant stakeholders.

· Ability to work independently will limited managerial input.

· Knowledge of planning and administrative tools is preferable – SAP/Smartsheet.

· Excellent communication skills – effective interpersonal and cross-functional collaboration skills to work effectively with team members, customer, and relevant stakeholders.

· Proven fluency in English (verbal & written).

· Willingness and enthusiasm to participate in on-going training and development.

Job Types: Full-time, Fixed term

Pay: From €24.00 per hour

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in rathcoole, d

Planner/Scheduling Coordinator - SITE BASED

Content Coordinator

Airport Operations Coordinator

Freight Forwarder

Customer Services Administrator/ Coordinator

HR Manager

Medical Affairs Senior Coordinator

Housing Officer

Ukrainian Project Support/Coordinator - Entry Level

Technical Product Manager - (Clinical Integrations) - Ireland

Senior Lead – VOIP Engineer

Health Care Assistant / Decontamination Technician

Building Operations Coordinator

Installation Technical & Administrative Coordinator

Senior Cloud Engineer

Staff Nurse - Theatre; Anaesthetics and PACU

Design Manager - Infrastructure

Staff Nurse; Surgical Inpatient Unit

Staff Nurse; Neuro Interventional Radiology

Operations & Property Coordinator

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