Find customer support coordinator Jobs in finglas, d

Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- No degree
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Tate Europe —Dublin, County Dublin
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- CAD
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Renvolt Ireland —Dublin, County Dublin
- Microsoft Powerpoint
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- English
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Senior Product Manager (f/m/d)
Contentful —Dublin, County Dublin
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Fullstack Software Engineer (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- AWS
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Practice Manager- Donnybrook, Dublin 4
Truly Dental —Dublin, County Dublin
- Overtime
- Clinic
- Organisational skills
- Business
- Annual leave
Quick apply
4d
Health Care Assistant / Decontamination Technician
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
- Clinic
- No degree
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1d
Data Governance Specialist
Allianz —Dublin, County Dublin
- Full-time
- English
- Microsoft Office
- SQL
Field Service Engineer Ireland
Getinge Ireland Ltd. —Dublin, County Dublin
- Maintenance
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- IT
- Employee assistance program
Senior Lead – VOIP Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
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Senior Backend Engineer - AI Platform (f/m/d)
Contentful —Dublin, County Dublin
- Full-time
- Azure
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Staff Nurse; Surgical Inpatient Unit
Beacon Hospital —Dublin, County Dublin
- Full-time
- Nursing
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- Nursing
Quick apply
Staff Nurse - Theatre; Anaesthetics and PACU
Beacon Hospital —Dublin, County Dublin
- Full-time
- Management
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Technical Product Manager - (Clinical Integrations) - Ireland
Heidi —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
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1d
Senior Software Engineer - Backend & Infrastructure (f/m/d)
Contentful —Dublin, County Dublin
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Senior Cloud Engineer
Sprinklr —Dublin, County Dublin
- Full-time
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Design Manager - Infrastructure
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
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Staff Nurse; Neuro Interventional Radiology
Beacon Hospital —Dublin, County Dublin
- Weekend availability
- Nursing
- Bachelor's degree
- Communication skills
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Supply Chain Team Lead (Customer Service)

Catalyx -
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

SAP
Supply chain
ERP systems
Logistics
Quality management
Microsoft Office
Supply chain management
Forecasting
SAP Supply Chain Management
Freight
Business
Supply Chain Management
Communication skills

Full job description

Catalyx are seeking a Supply Chain Customer Service Team Lead to join our team and work on our customer site in Dublin.

Who We Are:

Catalyx is a machine vision and automation company that integrates technology and people to help global manufacturers and logistics companies achieve next-generation levels of quality and throughput. For over thirty years, the minds behind Catalyx have been at work maximizing operational processes across highly regulated industries by inventing new technology applications and supporting companies with technical experts. With 9 global offices, over 550 team members, and 3,000 projects under our belt (and counting), we have the capabilities and reach to solve unique process problems at scale – and the vision to keep doing what’s never been done before. For more information visit www.catalyx.ai.

Catalyx is a trusted partner in delivering world-class lifecycle services to regulated and high-risk end markets. With a relentless commitment to innovation and excellence, we partner with life science and other highly regulated organisations, to empower them to enhance efficiency, and drive success. As part of this commitment, we are continuously developing our on-site teams to support the advancement of customer operations.

Responsibilities:

Act as Team Lead for the Catalyx Customer Service Team based on the customer site.
Provide 1 to 1 engagement and monitor employee performance.
Managing the day to day activities and coordination of Customer Service Coordinators
Act as Escalation Point for any issues within the Customer Service Team.
Co-ordinate and maintain the sales order entry processing function – orders, acknowledgements, invoicing, credits etc.
Dealing with queries from Customers or Sales Team in a timely manner
Provide support to commercial Team with timely responses to enquiries
Be familiar with Products and Processes to facilitate swift responses to customer enquiries.
Participate in regular business reviews, conference calls and face to face, based on defined customer portfolios
Liaising with Distribution to ensure accuracy regarding schedule adherence
Liaising with Manufacturing to ensure accuracy regarding schedule adherence
Liaising with commercial, manufacturing finance and Financial Shared services and to ensure accuracy regarding material and customer master set ups
Maintaining accuracy on customer forecast information to support all planning activities
Maintain accurate and organized customer files for all orders, business reviews etc.
Timely preparation of weekly/monthly metrics as set out by site management
Ensure full compliance with regulatory requirements.
Ensure Quality and EHS policies and procedures are adhered to at all times
Any other duties as required from time to time by your Manager

Requirements:

Third level Diploma / Degree in business or technical field preferably Supply Chain management
Previous experience in a Customer Services role within a Pharmaceutical and Supply chain environment.
Thorough knowledge of the Logistics Supply chain management model and the ability to interact and manage freight forwarders effectively
Understanding of Forecasting and Supply and Demand Supply Chain models
Strong communication and interpersonal skills with an ability to influence in a positive manner
Excellent organisational and planning skills
Excellent understanding of ERP systems specifically SAP and MS office
Thorough knowledge of Supply chain management on execution of deliveries into Global markets
Understanding of Quality Management and compliance systems within the Pharmaceutical industry
Ability to drive manage and drive projects to completion
Ability to generate appropriate and robust business relationships with customers
Ability to influence customers where necessary and deal with difficult customer communications
Resilient profile with the ability to deliver in an ambiguous environment
Ability to engage and manage multiple stakeholders to achieve the objective
Organised with systematic approach to prioritisation
Process orientated to achieve the business objective

Why Join Catalyx?

At Catalyx we understand that our people are our greatest asset. For this reason and many others, we take care of them. The team in Catalyx benefits from a Total Rewards package. This includes great personal benefits and professional growth opportunities.

Catalyx is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued, respected, and supported. We do not discriminate on the basis of race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We encourage applications from all qualified candidates, regardless of background, and strive to create a welcoming environment for everyone.

At Catalyx, we are committed to attracting the best global talent. We proudly support our international employees by offering assistance with Critical Skills Visa applications for eligible candidates.

Quick apply

Refine Your Search

customer support coordinator jobs in finglas, d

Supply Chain Team Lead (Customer Service)

BIM Coordinator

Construction Safety Officer M/F

Senior Product Manager (f/m/d)

Fullstack Software Engineer (f/m/d)

Practice Manager- Donnybrook, Dublin 4

Health Care Assistant / Decontamination Technician

Data Governance Specialist

Field Service Engineer Ireland

Senior Lead – VOIP Engineer

Senior Backend Engineer - AI Platform (f/m/d)

Staff Nurse; Surgical Inpatient Unit

Staff Nurse - Theatre; Anaesthetics and PACU

Technical Product Manager - (Clinical Integrations) - Ireland

Senior Software Engineer - Backend & Infrastructure (f/m/d)

Senior Cloud Engineer

Design Manager - Infrastructure

Staff Nurse; Neuro Interventional Radiology

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