Find content executive Jobs in dublin, d

Customer Success Manager
GreyScout —DUBLIN 1, County Dublin
- Communication skills
- Annual leave
SMB Account Executive
Pluralsight —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- Business development
- Annual leave
Enterprise Account Executive, Growth & Acquisition
Pluralsight —Dublin, County Dublin
- Full-time
- Sales
- Master's degree
- Business development
- Annual leave
Lead Software Engineer, Content Ingestion
Muck Rack —Dublin, County Dublin
- €28,000–€34,000 a year
- Remote
- Python
- Annual leave
- Employee assistance program
Quick apply
Principal Technical Program Manager
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- System design
- Bachelor's degree
Senior Product Marketing Manager
Fivetran —Dublin, County Dublin
- Full-time
- Research
- Project management
- AI
- Annual leave
- Sick pay
Physical Security Systems Manager
EdgeConneX —Dublin, County Dublin
- AutoCAD
- Engineering
- Bachelor's degree
Quick apply
Group Head of Quality & Patient Safety
Blackrock Health —DUBLIN 20, County Dublin
- Full-time
- Management
- Clinic
- Acute care
Quick apply
7d
Solutions Consultant, Global Payroll
Rippling —DUBLIN 2, County Dublin
- Full-time
- Sales
- Presentation skills
- Bachelor's degree
4d
Senior Enterprise Account Manager, AGS Ireland/NI (FSI)
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Sales
- AWS
- Presentation skills
8d
Business Development Manager – Indian Tiffins & Food Services
Fallforgreen Ltd. (O'Desi Meals) —Dublin, County Dublin
- €37,000–€38,000 a year
- Full-time
- Cooking
- Business development
- Business
Quick apply
1d
Senior Director, Product Marketing
Supermetrics —Dublin, County Dublin
- System design
- Analysis skills
- AI
Quick apply
PERM - OPPD - Enterprise Business Management - Vice President
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Annual leave
Principal Technical Program Manager
Adswizz —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Training Specialist - German
Medi24 —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- English
- Microsoft Office
Principal Software Engineer, AWS Lambda Experience
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- C++
8d
SMB Field Marketing Manager- French Market
Salesforce —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- No degree
Training Specialist - German
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- English
- Microsoft Office
Commercial Manager
ORS —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Business development
- Annual leave
Quick apply
Sales (Capture) Lead - Financial Services
Accenture —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Customer Success Manager

GreyScout
DUBLIN 1, County Dublin

Apply Now

Job details

Benefits

Annual leave

Qualifications

E-commerce
SaaS
Account management
Communication skills

Full job description

About GreyScout

GreyScout provides an intuitive Online Brand Protection SaaS platform to enable brands and intellectual property owners to detect, verify and enforce against infringing content online. As a company, we are laser-focused on our mission to democratize intellectual property protection.

Headquartered in Dublin Ireland, we’re an innovative, fast-growing technology company with all the opportunity for impact and career growth that comes with the territory. We believe in hiring great people and we prioritize our core values of problem-solving, learning, innovation, appreciation and team mentality in the people we hire.

Role Overview

We’re looking for a Customer Success Manager to join our growing CS team and work hand-in-hand with Operations and Sales leadership.

Your mission: raise the bar for customer success excellence, owning the journey from onboarding through renewal, uncovering expansion opportunities across accounts, and helping refine the playbooks that will power our next wave of growth.

As GreyScout scales, you’ll have ample room to step into more senior responsibilities.

Key Responsibilities

Customer Onboarding & Activation – guide new customers through implementation, slash time-to-value and set clear success metrics.
Feature Adoption & Engagement – drive continuous product education, promote new features and maximize platform usage against KPIs.
Customer Health Monitoring & Success Planning – maintain health scores, build joint success plans and co-lead executive QBRs to keep outcomes on track.
Support Renewal & Expansion with Account Manager – support renewal forecasts, contract extensions, and uncover upsell / cross-sell opportunities to boost net-revenue retention.
Voice of the Customer Advocacy – capture feedback, surface insights to Product, Engineering and Data-Ops and influence the roadmap.
Process Optimisation & Playbook Scaling – streamline CS workflows, automate touchpoints and scale best practices alongside Ops and Sales leaders.
Support Customer Stories & Case Study Creation – partner with Marketing to secure testimonials, develop case studies and showcase measurable customer wins.

Qualifications

3+ years of B2B SaaS Customer Success or Account Management experience (startup or high-growth environment preferred)
Proven record of hitting retention goals and negotiating annual renewals
Comfortable managing accounts in the $20k–$50k ACV range
Strong communicator who can lead executive QBRs and translate data into clear actions
Hands-on with CS tooling—HubSpot, PandaDoc, Zendesk (or similar)
Analytical, resourceful, and excited to build processes in a fast-moving team

Nice-to-Haves

Experience working in eCommerce
Legal or IP-protection background

Core Benefits and Perks

Employee Share Options (ESOP) — share in the upside that you help us create.
Competitive salary.
30 days annual leave.
Pension benefit (specific to region)
Educational resources and generous allowance to support development.
Inclusive policies – maternity, paternity & parental leave.
Top-class equipment and choice of hardware.

Apply Now

Refine Your Search

content executive jobs in dublin, d

Customer Success Manager

SMB Account Executive

Enterprise Account Executive, Growth & Acquisition

Lead Software Engineer, Content Ingestion

Principal Technical Program Manager

Senior Product Marketing Manager

Physical Security Systems Manager

Group Head of Quality & Patient Safety

Solutions Consultant, Global Payroll

Senior Enterprise Account Manager, AGS Ireland/NI (FSI)

Business Development Manager – Indian Tiffins & Food Services

Senior Director, Product Marketing

PERM - OPPD - Enterprise Business Management - Vice President

Principal Technical Program Manager

Training Specialist - German

Principal Software Engineer, AWS Lambda Experience

SMB Field Marketing Manager- French Market

Training Specialist - German

Commercial Manager

Sales (Capture) Lead - Financial Services

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