Job Title: Grade VIII Qualify Improvement Lead
Reference No: 06.010(2026)
Department / Directorate: QRSM Directorate
Reports to: Manager or Deputy
Tallaght University Hospital (TUH) is a model 4, voluntary, academic teaching hospital partnered with Trinity College and situated in south west Dublin. With a staff of over 4,000 people from 63 different countries, it provides both acute and tertiary care to an increasing population of circa 800,000 people and is a provider of local, regional and national specialties. It is also a National Urology Centre, the second largest provider of dialysis services in the country, Pelvic and Acetabulum National Centre and a designated Trauma Unit.
The Hospital is part of the newly established HSE Dublin & Midlands Region, which serves a population of over 1.2 million across seven counties, and operates under the governance of an independent Board of Directors who give their time on a voluntary basis. TUH is also supported by the Adelaide Health Foundation, the Meath Foundation and Tallaght University Hospital Foundation
TUH recognises the role it plays in our community both as an employer and provider of healthcare and is committed to building a sustainable future for our region both now and into the future with a focus on patient outcomes.
The Hospital is ambitious, recognising that healthcare delivery is undergoing seismic change and will be different now and into the future, largely due to digital and technological advances along with research continuing to discover and test new treatment options. TUH wants to be a leader in determining that future. It is a
“Hospital without Walls” always looking to optimise care both within and beyond in line with the Sláintecare vision of providing the right care, in the right place, at the right time whilst empowering our patients and staff.
TUH Vision and Values
The vision of the Hospital is “
People Caring for People to Live Better Lives” through excellent health outcomes supported by evidenced based practice, positive patient and staff experience in an empowering and caring environment. A culture of innovation and quality improvement in everything we do.
Our
TUH CARE values – for patients, their families, our community and staff are:
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Collaborate – together and with our academic and care partners
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Achieve – our goals, positive outcomes and wellbeing
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Respect – for patients, each other and our environment
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Equity – for patients and staff
At TUH we view our staff as our most valuable asset and every member of the Team is valued equally. We recognise that a skilled, satisfied and motivated workforce is a prerequisite to high quality care.
A full overview of TUH is available on https://tuh.ie/About-us/
Details of the Service:
The Hospital is part of the Dublin Midlands Region and serves the catchment population of 650,000 across Tallaght, Clondalkin, Firhouse, Rathfarnham, Terenure, Templeogue, West Wicklow and parts of Kildare. The most recent census revealed that 28% of the population of the state reside within this network area.
There is currently capacity for 472 inpatient and day care beds at Tallaght University Hospital. These figures do not include South Dublin Mental Health services at Tallaght University Hospital which has an additional capacity of 52 public beds. Tallaght University Hospital provides a wide range of secondary and tertiary services across the Medical, Surgical, Paediatric and Diagnostic spectrum. It is also the regional centre for Orthopaedics, Urology and Renal Medicine/Dialysis.
Purpose of the Post:
The primary purpose of the post of Quality Improvement Lead will be to:
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Lead and support the collation of Quality & Patient Safety related data to enable and support the use of data for improvement.
- Lead in delivering the implementation of Quality Improvements (QIs) arising from the analysis of incidents/reviews, clinical audit and developments in healthcare
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The post holder will identify areas of excellence in healthcare and utilise these to share improvements and develop QIs
- Oversee the clinical audit programme for the hospital, ensuring that governance structures are in place and functioning to support an active clinical audit programme
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Provide leadership, advice, education and guidance to all stakeholders in relation to HIQA Standards and be responsible for the hospital’s self-assessment against the standards ensuring compliance
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To support, develop and implement structures, systems and processes designed to support the quality and safety agenda and ensure compliance with regulatory standards and requirements.
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To support staff training on Quality Improvement methodologies and strategies
- The Post Holder will ensure projects are delivered using a structured Project Management approach
- Engage, influence, educate and manage across a range of service, professional and organisational boundaries, working with staff to achieve project plan targets
- Provide leadership, advice, education and guidance to all stakeholders in relation to quality and safety
- Will work as an effective member of the Quality Safety and Risk Management (QSRM) Department, contributing to and leading the strategic and operational priorities of the hospital relevant to the role.
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To support and promote professional development of staff under their remit appropriate to the requirements of an effective QPS Function throughout the hospital to ensure that we achieve the highest quality of service delivery.
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Provide expertise and leadership in their participation in the Hospital’s Quality and Safety Walkaround programme
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Deputise for the General Manager for QSRM Quality as required
Eligibility Criteria, Qualifications and/ or experience:
Candidates must possess sufficient administrative capacity to discharge the functions of the office and have management ability and experience including:
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An academic award in Quality in Healthcare at Level 8 (or higher) on the Quality and Qualifications Ireland (QQI) framework or equivalent
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Significant experience of working in the health services in a post that has involved quality and compliance processes as relevant to this role.
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Experience of working with data, developing indicators, monitoring compliance, and providing assurance
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Experience of delivering quality improvement projects/initiatives using robust project management/improvement methodologies
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Experience of developing and implementing standards, policies, procedures and guidelines
- Experience of implementing and working within legislatory and regulatory requirements
- Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office
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A clinical healthcare degree with clinical experience working in an Acute General Hospital.
Reporting Relationship:
The post holder will report to the General Manager for QSRM who reports to the Director for Quality and Patient Safety, TUH.
Other key working relationships are the Quality Safety and Risk Lead, Director of Nursing, Clinical Leads and Directors in each Directorate, HSCP Leads, CEO and Regional Director of Quality and Safety.
Competencies
Professional Knowledge and Experience
Demonstrates:
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Knowledge of the role of TUH in the broader health service structure and its relationships with external agencies
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Detailed knowledge of the issues, developments and current thinking on best practice in relation to healthcare delivery and reform
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Knowledge of developments and current thinking in relation to best practice in risk management, quality assurance and reliability in healthcare
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Knowledge and experience of monitoring compliance or standards or performance or progress in relation to quality, safety and risk.
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Proven track record of collaborating with internal and external stakeholders to understand their data requirements and develop specifications for solutions.
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Experience of transforming statistical data into knowledge and presenting that information in a clear and concise manner
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Knowledge and experience of developing and implementing standards, policies, procedures and guidance, as relevant to this role
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Excellent IT skills to include, including experience of using Excel functions to aid working with multiple data sources, conditional programming, merging datasets etc.
Managing & Delivery Results (Operational Excellence)
Demonstrates:
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A proven ability to prioritise, organise and schedule a wide variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards and positive working relationships.
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The ability to work on a self-directed basis
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The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment
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A capacity to operate successfully in a challenging environment while adhering to various standards.
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Ability to take personal responsibility to initiate activities and drive objectives through to a conclusion
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Adequately identifies, manages and reports on risk within area of responsibility
Critical Analysis, Problem Solving & Decision Making
Demonstrates:
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The ability to evaluate complex information from a variety of sources and make effective decisions
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Anticipates problems and recognises when to involve other parties (at the appropriate time and level)
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Makes timely decisions and stands by those decisions as required
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Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams
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A capacity to develop new proposals and put forward solutions to address problems in a timely manner.
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Effective problem solving in complex work environments
Leadership, Direction and Team working Skills
Demonstrates:
- Effective leadership in a challenging and busy environment including a track record of innovation / improvements.
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Ability to lead, organise and motivate teams to the confident delivery of excellent services and service outcomes.
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Ability to support, supervise, develop and empower staff in changing work practises in a challenging environment within existing resources.
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Evidence of being a positive agent of change and performance improvement
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Flexibility and adaptability to meet the requirements of the role
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Ability to work with multi-disciplinary team members and other stakeholders to facilitate high performance, developing and achieving clear and realistic objectives
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An ability to influence and negotiate effectively in furthering the objectives of the role.
Communication & Interpersonal Skills
Demonstrates:
- Excellent interpersonal and communications skills to facilitate work with a wide range of stakeholders
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The ability to present information clearly, concisely and confidently when speaking and in writing tailoring to meet the needs of the audience
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Excellent presentation skills.
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Excellent written communication skills including the ability to produce professional reports.
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Strong negotiation / influencing skills
Leading a Quality Service
Demonstrates:
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An ability to pay close and accurate attention to detail in personal work and to create a culture where high standards are valued and respected
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An ability to cope with competing demands without a diminution in performance
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Places strong emphasis on achieving high standards of excellence
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A client user and customer focus in the delivery of services
- A core belief in and passion for the sustainable delivery of high-quality customer focused services
Reward & Recognition
Remuneration is in accordance with the Department of Health Consolidated Salary Scales, Feb 2026
These particulars are subject to change in line with overall public pay policy. Point on scale allocated is based on relevant HSE Circulars.
€ 83,081- € 100,205-
The appointment is Full time permanent and pensionable
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The annual leave entitlement is 30 working days pera year. The leave year runs from 1st April to the 31st of March each year
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Normal working hours are 35 worked over 5 days. Your contracted hours of work are liable to change between the hours of 8 am to 8 pm over 7 days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement
Application process-
Applications must be submitted ‘on-line’ at www.tuh.ie/careers by completing the application form and attaching your CV. Candidates should be aware that, when applying for a post through the 'On-Line' Application System (Candidate Manager) they will receive an automated replying acknowledging receipt of their application. Should you for any reason, not receive this automated acknowledgement, you should notify the Human Resources Department, before the closing date, otherwise your application will not be considered.
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All candidates should note that, in order to maintain a timely process, the closing date and time for receipt of applications will be strictly adhered to.
Informal Enquiries to: Ms Doreen Powell General Manager for Quality Safety And Risk Management - Telephone (01) 414 3677 or email Doreen.powell @tuh.ie
or or Prof Catherine Wall, Director for Quality, Safety and Risk on Tel 414 or email
Closing Date: Before close of business on: 29th June 2026
TUH Core Competencies:
Core Area
Competency
Level
Managing the service
Quality & Safety of Service
4
Managing the service
Delivery of Results
4
Managing Change
Problem Solving & Decision Making
4
Managing Change
Communications & Influencing
4
Managing Yourself
Team player
4
Managing Yourself
Planning and Organising
4
Managing People
People Management
4
