Find customer support coordinator Jobs in finglas, d

Practice Manager- Donnybrook, Dublin 4
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- Full-time
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Contentful —Dublin, County Dublin
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Staff Nurse; Surgical Inpatient Unit
Beacon Hospital —Dublin, County Dublin
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Technical Product Manager - (Clinical Integrations) - Ireland
Heidi —Dublin, County Dublin
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Senior Software Engineer - Backend & Infrastructure (f/m/d)
Contentful —Dublin, County Dublin
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Sprinklr —Dublin, County Dublin
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Practice Manager- Donnybrook, Dublin 4

Truly Dental -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Annual leave
Free or subsidised travel

Qualifications

Dental software
Organisational skills
Business
Communication skills

Full job description

Who we are

Truly Dental is a modern dental company operating across Ireland, the UK, and the UAE, dedicated to high-tech, compassionate, quality dental care. On our site in Donnybrook, we deliver cutting-edge dentistry in a welcoming environment.

Fast Facts

15+ practices across Ireland and the UK.
Thousands of patients served annually, with strong growth in new registrations.
Educational assistance programs to support staff development and continuous learning.

Purpose of the role

The Practice Manager will lead the Donnybrook clinic, ensuring operational excellence, exceptional patient experiences, and strong commercial performance. This role is instrumental in fostering a positive team culture, optimizing clinic operations, and supporting the continued growth of our orthodontic-focused practice.

Key Responsibilities

Leadership & Team Management

Lead, coach, and motivate clinical and non-clinical team members, including orthodontists, dental nurses, treatment coordinators, and reception staff.
Foster a collaborative, accountable, and patient-focused culture.
Support recruitment, onboarding, performance management, and employee engagement initiatives.

Operational Excellence

Oversee day-to-day clinic operations to ensure smooth patient flow and efficient scheduling.
Manage patient communications, appointment coordination, stock control, and clinic administration.
Ensure compliance with regulatory, health and safety, and company standards.
Monitor and optimize the use of practice management and POS systems.

Financial & Business Performance

Work closely with the Regional Manager to achieve operational and financial targets.
Monitor key performance indicators (KPIs), productivity, and revenue performance.
Identify opportunities to improve efficiency, patient conversion, and business growth.

Patient Experience

Ensure every patient receives exceptional service throughout their orthodontic journey.
Monitor patient satisfaction, online reviews, and feedback channels.
Address and resolve patient concerns and complaints promptly and professionally.

Training & Development

Ensure team members are fully trained on Truly Dental policies, procedures, and patient care standards.
Promote participation in professional development and educational assistance programs.
Support continuous improvement initiatives across the clinic.

Marketing & Community Engagement

Collaborate with the marketing team to increase patient acquisition and local brand awareness.
Support community engagement activities and initiatives that enhance the clinic's visibility and reputation.

Requirements: Competencies & Skills

Education

Degree in Business Administration, Healthcare Management, or related area (preferred).
Additional certifications in dental or healthcare practice management are an advantage.

Experience

3+ years of management experience in healthcare, dental, or service-oriented industries.
Track record in people management and business performance improvement.

Knowledge & Skills

Knowledge of dental procedures and terminology.
Understanding of patient privacy regulations.
Experience with dental practice management software (Dentally, Exact, Carestream).
Excellent communication, interpersonal, and organizational skills.
Ability to multitask and manage priorities in a fast-paced environment.

Core Competencies

Leadership and team development.
Financial and strategic thinking.
Strong customer service orientation.
Adaptability and resilience.
Problem-solving and conflict resolution.

What we offer

Competitive salary and attractive monthly bonuses tied to practice targets.
20 annual leave days.
Paid overtime and flexitime options.
Commuting benefits (tax-free travel allowance or subsidized parking).
Educational assistance program for career development.
Employee dental discount.
Professional headshots funded by the company.
Dynamic, social, and supportive work culture with career progression opportunities.

Important Details before applying

Location: Donnybrook, Dublin, Ireland.
Clinic Focus: Orthodontic treatments and patient-centered specialist care.
Contract Type: Full-time, Permanent.
Working Hours: 40 hours per week.
Work Model: Onsite.
Schedule: Monday to Friday..

Quick apply

Refine Your Search

customer support coordinator jobs in finglas, d

Practice Manager- Donnybrook, Dublin 4

Senior Product Manager (f/m/d)

Building Technician

Building Technician

Data Governance Specialist

Health Care Assistant / Decontamination Technician

Field Service Engineer Ireland

Senior Software Engineer - Machine Learning (f/m/d)

Senior Lead – VOIP Engineer

Senior Backend Engineer - AI Platform (f/m/d)

Staff Nurse; Surgical Inpatient Unit

Staff Nurse - Theatre; Anaesthetics and PACU

Technical Product Manager - (Clinical Integrations) - Ireland

Senior Software Engineer - Backend & Infrastructure (f/m/d)

Senior Cloud Engineer

Design Manager - Infrastructure

Staff Nurse; Neuro Interventional Radiology

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