Find sap technical support Jobs in dublin, d

Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
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Digital Developer (Full Stack)
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Accountant
Canada Life Group Services —Dublin, County Dublin
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Financial Reporting Manager
ARYZTA Ireland —Clondalkin, County Dublin
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Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
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Chemfeed Engineer
Water Technologies —Celbridge, County Kildare
- Full-time
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HR Technology | Director/Senior Manager | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
- Oracle
- Master's degree
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Shift Maintenance Manager
Amgen —Dún Laoghaire, County Dublin
- Engineering
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2d
Engineering Manager - Mechanical & Electrical
Dublin Port Company —Dublin, County Dublin
- Full-time
- Engineering
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14d
Value & Performance Manager
CRH International —Dublin, County Dublin
- Full-time
- Microsoft Excel
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- IT
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2d
Principal Biostatistician (R/Rshiny - EMEA BASED)
サイネオス・ヘルス —Dublin, County Dublin
- Doctoral degree
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Staff Software Engineer, Ruby on Rails
Ripple —Dublin, County Dublin
- Full-time
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FS Technology Consulting - Finance Programme Lead - Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
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- Oracle
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Power Platform Architect, Senior Manager (Data & AI)
PwC —Dublin, County Dublin
- Full-time
- Azure
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Senior Human Resources Associate
Iom Usrap Dc —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
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Senior Human Resources Associate
International Organization for Migration —Dublin, County Dublin
- Full-time
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7d
Regulatory Reporting Governance Manager
paypal —Dublin, County Dublin
- Full-time
- English
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Supply Chain Planning Transformation & Design Lead
Bluecrux —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Engineering
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- Master's degree
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UKI Business Consulting - Finance Transformation, Business Planning Reporting & Analytics, Snr Mgr
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Oracle
- Master's degree
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Group Financial Controller
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- No degree
- Accounting
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Quick apply

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Customer Support Specialist, eShop (Channel Operations)

Analog Devices -
Glasnevin, County Dublin

Apply Now

Job details

Full-time
1 day ago

Qualifications

Microsoft Excel
Microsoft Outlook
Order management system
SAP
E-commerce
Communication skills

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

Customer Support Specialist, eShop (Channel Operations)

Description:

ADI’s Channel Operations team is seeking a customer-focused, process-driven Customer Support Specialist to deliver best-in-class service for eShop customers. In this role, you will manage customer inquiries and cases end-to-end, partner with internal teams to resolve order and account issues, and help improve self-service capabilities to create a seamless customer experience across ordering, returns, and related transactions.

Key Responsibilities Include:

Own eShop customer service inquiries across email and case channels.
Monitor, prioritize, and close customer cases within defined service-level agreements (SLAs).
Support live chat inquiries from eShop customers, ensuring timely, accurate responses.
Research, troubleshoot, and resolve order management issues (e.g., order status, pricing, shipping, invoicing) by partnering with cross-functional teams.
Initiate and process customer returns (RMA) and support NDA workflows as required.
Contribute to and help implement self-service processes and knowledge content to improve ease of doing business for customers.
Drive performance against customer service goals (quality, responsiveness, case resolution) and identify opportunities for continuous improvement.

Qualifications of ADI’s Customer Operations Specialist:

Strong attention to detail with a solutions-oriented mindset; excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft 365 (Outlook, Excel, Teams) and comfort working in data-driven, process-based environments.
Prior experience in customer support, order management, or case management (eCommerce and/or B2B environment a plus).
Experience with SAP and Model N is preferred.

Required Travel: No

Shift Type: 1st Shift/Day

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

sap technical support jobs in dublin, d

Customer Support Specialist, eShop (Channel Operations)

Digital Developer (Full Stack)

Accountant

Financial Reporting Manager

Supply Chain Team Lead (Customer Service)

Chemfeed Engineer

HR Technology | Director/Senior Manager | Technology Consulting | Advisory

Shift Maintenance Manager

Engineering Manager - Mechanical & Electrical

Value & Performance Manager

Principal Biostatistician (R/Rshiny - EMEA BASED)

Staff Software Engineer, Ruby on Rails

FS Technology Consulting - Finance Programme Lead - Director - Dublin

Power Platform Architect, Senior Manager (Data & AI)

Senior Human Resources Associate

Senior Human Resources Associate

Regulatory Reporting Governance Manager

Supply Chain Planning Transformation & Design Lead

UKI Business Consulting - Finance Transformation, Business Planning Reporting & Analytics, Snr Mgr

Group Financial Controller

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