Find Digital analyst Jobs in Dublin, D

CRM Developer
Glen Dimplex Europe Holdings Ltd —Cloghran, County Dublin
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
9h
Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave
11h
UKI Business Consulting -Customer Transformation, Lead UX Strategist & Product Manager, IXD, SM
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Master's degree
- Analysis skills
- Gym membership
- Referral programme
Director, Advocacy & Influence
Bentley Systems —DUBLIN 2, County Dublin
- Continuous improvement
- Marketing
UKI Business Consulting - Customer Transformation, Service Designer - IXD, Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Research
- Master's degree
- Gym membership
- Referral programme
Principal Commercial Analyst
CarTrawler —Dublin, County Dublin
- Hybrid work
- Presentation skills
- Business
- Communication skills
- Annual leave
- Employee assistance program
8d
PERM - OPPD - Operational Resilience Test Specialist - AVP
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
- Hybrid work
- Communication skills
- Banking
- Annual leave
Salesforce Senior Developer
Citco —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
Temp - Application Development Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Hybrid work
- Azure
- Analysis skills
- Human resources
- Annual leave
Principal Data Engineer
CarTrawler —Dublin, County Dublin
- Hybrid work
- SQL
- AWS
- Continuous improvement
- Annual leave
- Employee assistance program
8d
Senior Associate, Fund/Client Accounting
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Accounting
Databricks Lead Engineer | Senior Manager | Data & AI | Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- SQL
Cost Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Annual leave
Quick apply
Senior Product Marketing Manager
Fivetran —Dublin, County Dublin
- Full-time
- Research
- Project management
- AI
- Annual leave
- Sick pay
Onsite Support Engineer
Version 1 —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
1d
Financial Planning Application Lead, SAP
Glanbia Foods —Citywest, County Dublin
- Hybrid work
- Analysis skills
- Accounting
- Leadership
Senior Microsoft Security Engineer
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Windows
Quick apply
FS Technology Consulting - Technical Delivery Lead - Channels and Mobile - Mgr-Senior Mgr - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Gym membership

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CRM Developer

Glen Dimplex Europe Holdings Ltd -
Cloghran, County Dublin

Quick apply

Job details

Permanent | Full-time
9 hours ago

Qualifications

Jira
Power BI
Azure
Microsoft Outlook
Computer Science
CSS
Relational databases
DevOps
C#
Microsoft SQL Server
Process improvement
Git
Microsoft Dynamics 365
.NET
SOAP
Analysis skills
Project management
Bachelor's degree
JavaScript
REST
SharePoint
Software development
Agile
SSIS
SAP ERP
Business
TypeScript
Marketing
Debugging
HTML
Information Technology

Full job description

CRM Developer

Location

Dublin Airport, County Dublin, Ireland (Hybrid)

Department

Group IT

Reporting to

Group Director of Digital & BI

Our Business

Glen Dimplex is a privately-owned international group headquartered in Ireland across four main product areas: Heating & Ventilation, Consumer Appliances, Flame and Precision Cooling. We are one of the world's leading manufacturers of electric heating appliances and a global leader in the development and delivery of low carbon solutions for space and water heating, cooling, and ventilation.

Our Purpose is to be leader in the transition to a sustainable world by empowering our customers in their everyday lives. This purpose drives our teams in the work we do to help customers transition through using our products and services.

The organisation is on a journey to consolidate and rationalise its disparate and standalone business application systems and data into its Dynamics Platform across commercial, marketing, customer service, field service and other business functions.

Role Purpose

As a CRM Developer you will be responsible for designing, developing, testing, and implementing custom solutions and configurations within the Microsoft Dynamics 365 Customer Relationship Management (CRM) platform. This role demands a deep understanding of Dynamics 365 modules, as well as proficiency in software development, business process optimisation, integration, and support. You will work closely with business customers/stakeholders to transform business requirements into functional technical solutions that drive organisational growth and efficiency.

Key Accountabilities

Solution Design & Development:

Work with the business to define requirements and features
Analyse the business requirements and design robust, scalable, and secure CRM features and solutions using Microsoft Dynamics 365.
Develop custom workflows, plugins, and integrations to enhance the platform’s capabilities.

Customisation

Customise Dynamics 365 CRM entities, forms, views, dashboards, and business process flows to meet specific business needs.
Employ out-of-the-box tools and custom code when necessary.

Integration:

Design and implement seamless integrations between Dynamics 365 CRM and other enterprise systems, including ERP (SAP and Biz21), third-party applications, and cloud services (such as Microsoft Azure).

Data Migration:

Plan and execute data migration strategies from legacy systems to Dynamics 365 CRM, ensuring data integrity, mapping, and transformation meet business objectives.

Testing & Quality Assurance:

Develop and execute unit, integration, and system tests to ensure solutions meet quality standards and functional requirements.

Support & Maintenance:

Provide on-going support, troubleshooting, and maintenance for the Dynamics 365 CRM environment.
Resolve issues, apply updates, and ensure system reliability and performance.

Documentation:

Produce and maintain comprehensive technical documentation, including solution designs, configuration notes, integration guides, and user support materials.

User Training & Support:

Assist in developing training materials and provide technical support to end users, ensuring smooth adoption of new features and enhancements.

Compliance & Security:

Implement best practices for data security, user access management, and compliance with relevant data protection regulations (such as GDPR).

Continuous Improvement:

Stay current with the latest Dynamics 365 CRM capabilities, updates, and industry trends. Identify areas for process improvement and propose innovative solutions.

Key Skills & Experience

Essential

Hands-on experience with Microsoft Dynamics 365 CRM, including modules such as Sales, Customer Service, Marketing, and Field Service.
Proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Data Flows).
Strong knowledge of Microsoft Dataverse (Common Data Service).
Experience with programming languages such as C#, .NET, JavaScript, and TypeScript.
Familiarity with web technologies (HTML, CSS, REST APIs, SOAP, OAuth).
Experience developing custom plugins, workflows, and integrations for Dynamics 365 CRM.
Solid understanding of relational databases, particularly Microsoft SQL Server.
Expertise in data migration tools and methodologies (SSIS).
Knowledge of security, authentication, and authorisation best practices within Dynamics 365.

Desirable

Microsoft Certified: Dynamics 365 Fundamentals (CRM) certification.
Microsoft Certified: Power Platform Functional Consultant Associate or Developer Associate.
Experience with Azure Logic Apps, Azure Functions, and Azure Service Bus.
Background in integrating Dynamics 365 CRM with other Microsoft services (e.g., SharePoint, Teams, Outlook).
Experience with DevOps tools and processes, such as Azure DevOps or Git.
Experience with project management and service desk tools (JIRA, FreshService)
Exposure the AI related technologies (e.g. Virtual Agents, Azure AI)

Qualifications:

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field (or equivalent experience).
5 years of experience in a CRM development, or a related role.
Relevant certifications (e.g. Dynamics 365 Fundamentals (CRM), Power Platform Developer Associate (PL‑400), Power Platform Solution Architect Expert (PL‑600)) are a plus alongside technical certifications in cloud platforms, automation tools or enterprise systems.

Personal Attributes

Outcome‑focused and pragmatic, with a strong bias towards delivery
Comfortable challenging existing ways of working
Structured thinker with strong problem‑solving skills
Collaborative and influential, able to operate across organisational boundaries
Commercially minded, with a clear focus on cost, value and return on investment
Technically curious, with a strong interest in digital tools, automation capabilities and modern ways of working
Data informed, able to interpret metrics, dashboards and analytics to guide decisions
Adaptable and resilient when working with ambiguity, shifting priorities and evolving technology landscapes
Strong documentation and organisational discipline to ensure clarity across requirements, processes and outcomes
Systems thinker, able to understand how processes, data flows and platforms connect across a complex organisation
Proactive in identifying opportunities, risks and dependencies across teams and technologies

Competencies

Familiarity with Agile, Scrum, or other software development methodologies.
Strong analytical, problem-solving, and debugging skills.
Excellent communication and interpersonal abilities.
Ability to work independently and collaboratively in a dynamic team environment.

Travel

From time to time, you may be required to travel in order to participate in requirements gathering sessions with local business analysts and stakeholders at other sites.

Glen Dimplex Values

At Glen Dimplex we are proud of our Company Values, which are at the centre of all that we do. In addition to role specific skills and experience (outlined above) our colleagues are expected to always strive to:

Think Customer
Care About People
Value Innovation
Keep It Simple

Acknowledgement

This job description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role.

Quick apply

Refine Your Search

digital analyst jobs in dublin, d

CRM Developer

Information Technology Cross-Function Vice President

UKI Business Consulting -Customer Transformation, Lead UX Strategist & Product Manager, IXD, SM

Director, Advocacy & Influence

UKI Business Consulting - Customer Transformation, Service Designer - IXD, Senior Manager

Principal Commercial Analyst

PERM - OPPD - Operational Resilience Test Specialist - AVP

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Senior Associate, Fund/Client Accounting

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FS Technology Consulting - Technical Delivery Lead - Channels and Mobile - Mgr-Senior Mgr - Dublin

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