Find Ecommerce customer support Jobs in Dublin County Dublin

E-Commerce Executive
Independent Clothing Ltd —DUBLIN 24, County Dublin
- €27,000–€35,000 a year
- Full-time
- Merchandising
- In-person
- AI
Quick apply
ECommerce Logistics & Operations Support
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Continuous improvement
- AI
- Annual leave
- Employee assistance program
Quick apply
Sales Development Representative
Intercom —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Bachelor's degree
- Annual leave
- Work from home
14d
Onboarding Advisor - NL/DE Speaking
eBay Inc. —DUBLIN 15, County Dublin
- €45,240 a year
- Full-time
- Sales
- English
- Business development
11d
Onboarding Advisor - German Market
eBay Inc. —DUBLIN 15, County Dublin
- €45,240 a year
- Full-time
- Sales
- English
- Business development
11d
Logistics Manager (eCommerce)
Luzern eCommerce Group —Dublin, County Dublin
- Microsoft Excel
- Bachelor's degree
- AI
- Annual leave
- Employee assistance program
Quick apply
Scaled Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Work from home
Product Manager
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Product management
- Agile
Product Owner
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Analysis skills
- No degree
- Employee assistance program
Quick apply
14d
Principal Customer Success Manager, Enterprise
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Work from home
Forward Deployed Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
Backend Software Engineer, AI Platform
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- Customer service
- Java
Sr. SDE, Distributed Databases
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer science
- Computer Science
- Master's degree
Manager European CBT Markets - FTC
eBay Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- Spanish
- Sales
- English
Account Manager - German Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Director of Sales, Commercial (Europe)
Klaviyo —Dublin, County Dublin
- €144,000–€216,000 a year
- Sales
- Leadership
- Communication skills
Quick apply
Application Security Engineer
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Windows
- Software development
- AI
- Annual leave
- Work from home
7d
Indirect Tax Compliance Acctg Supervisor
eBay Inc. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Principal Demo Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Master's degree
- AI
- Python
- Annual leave
- Work from home
Employee Relations Partner
eBay Inc. —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Human resources
- AI

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E-Commerce Executive

Independent Clothing Ltd
DUBLIN 24, County Dublin

Quick apply

Job details

Full-time
€27,000–€35,000 a year

Benefits

On-site parking

Qualifications

Merchandising
E-commerce
SEO
Google Ads
AI
Google Analytics
Communication skills

Full job description

About the Role

We are looking for a driven and commercially minded Ecommerce Executive to join our growing apparel brands. You will take ownership of our Shopify stores, helping to drive revenue, optimise the customer journey, and support our digital growth strategy across multiple brands – Both B2B and DTC.

This is a hands-on, varied role suited to someone who thrives in a fast-paced fashion environment and has a genuine passion for ecommerce and digital retail.

Role Overview

Job Title Ecommerce Executive
Industry Apparel / Fashion Retail
Location Dublin, Ireland (Hybrid considered)
Contract Full-Time, Permanent
Experience 2–4 Years in Ecommerce
Reporting To Head of Digital / Ecommerce Manager

Key Responsibilities

Shopify Store Management

Manage and maintain multiple Shopify stores across our apparel brands, ensuring optimal performance and user experience.
Oversee product uploads, descriptions, pricing, and imagery to keep catalogues accurate and on-brand.
Configure and manage Shopify apps, plugins, and integrations (payments, fulfilment,reviews, etc.).
Monitor site health, resolve technical issues, and liaise with developers where needed.
Lead seasonal and promotional site updates, campaign launches, and new product drops.

Trading & Performance

Analyse and report on key ecommerce metrics including traffic, conversion rate, AOV, andrevenue.
Identify trading opportunities and recommend actions to drive sales and improve site performance.
Support the delivery of promotional calendars and ensure all commercial activity is live and accurate.
Work with the marketing team to align on-site activity with paid, social, and email campaigns.

Customer Experience & CRO

Continuously review and optimise the customer journey across desktop and mobile.
Conduct A/B testing and make data-driven recommendations to improve conversion.
Manage on-site merchandising, collections, and search functionality.
Ensure the checkout experience is seamless, reducing basket abandonment.

Brand & Content

Ensure all brand stores maintain a consistent look, feel, and tone of voice.
Collaborate with creative teams on imagery, copy, and content requirements.
Support new brand or product launches end-to-end from a digital perspective.

Social Media & Digital Marketing

Plan and execute social media marketing activity across Instagram, TikTok, and Facebook to support brand awareness and drive traffic to our Shopify stores.
Create and manage paid digital advertising campaigns across Google Ads (Search,Shopping, Display) and Meta Ads, optimising for ROAS and conversion.
Monitor, analyse, and report on the performance of all paid and organic digital channels, making data-led recommendations for improvement.
Work closely with the content and creative teams to develop social-first assets that align with campaign objectives and brand guidelines.
Stay up to date with social commerce trends, platform updates, and emerging digital marketing opportunities relevant to the apparel industry.

Requirements

Essential

2–4 years of hands-on ecommerce experience, ideally within apparel or fashion retail.
Demonstrable experience managing Shopify stores at a brand or agency level.
Strong commercial acumen with the ability to translate data into actions.
Proficiency in Google Analytics (GA4), Shopify Analytics, or similar tools.
Highly organised with excellent attention to detail and ability to manage multiple priorities.
Strong communication skills and ability to work cross-functionally.
Strong eye for design, branding, and digital visual merchandising with an understanding of fashion retail aesthetics.
Experience creating and managing website layouts, promotional banners, and customer-facing content within Shopify or similar ecommerce platforms.

Desirable

Experience working across multiple brands or Shopify stores simultaneously.
Familiarity with email platforms such as Klaviyo and how they integrate with ecommerce.
Understanding of SEO best practices and on-site optimisation.
Experience with Shopify
Knowledge of paid media channels and how they interact with onsite performance.
Experience with Google Ads (Search, Shopping) and Meta Ads Manager.
Experience using AI image generation tools (e.g. Merchd, Gemmini, ChatGPT, etc.) for commercial content creation.
Strong visual and creative judgement with exceptional attention to detail and product accuracy.
Understanding of prompt engineering and AI-assisted content workflows within a retail or ecommerce environment.

What We Offer

Generous staff discount across all our apparel brands.
A collaborative, creative team environment in a growing business.
Be at the forefront of using in-house AI tools, working with the latest technology to enhance how we trade, create, and grow.

Pay: €27,000.00-€35,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

ecommerce customer support jobs in dublin county dublin

E-Commerce Executive

ECommerce Logistics & Operations Support

Sales Development Representative

Onboarding Advisor - NL/DE Speaking

Onboarding Advisor - German Market

Logistics Manager (eCommerce)

Scaled Customer Success Manager

Product Manager

Product Owner

Principal Customer Success Manager, Enterprise

Forward Deployed Software Engineer

Backend Software Engineer, AI Platform

Sr. SDE, Distributed Databases

Manager European CBT Markets - FTC

Account Manager - German Speaking

Director of Sales, Commercial (Europe)

Application Security Engineer

Indirect Tax Compliance Acctg Supervisor

Principal Demo Engineer

Employee Relations Partner

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