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Account Director – Commercial Lines, Broking

Ardonagh Europe -
Little Island, County Cork

Apply Now

Job details

Qualifications

Microsoft Excel
Microsoft Outlook
Sales
Customer service
Organisational skills
IT
Communication skills
Negotiation

Full job description

The purpose of this role is to manage a portfolio of existing clients and execute a constantly evolving pipeline to quote and secure new clients within a dynamic team setting. The role entails managing new and existing commercial accounts in conjunction with the Regional Director.

Location: Cork

Reports To: Regional Director

Key Internal Relationships: Managing Director Broking, Account Directors, Business Development, Director, Regional Business Manager, Team Lead and Account Executives, Finance Division

Key External Relationships: Clients, New Customers, Insurance Companies and Credit Management

Role Accountabilities and Core Responsibilities

Sales and Activity Management:

Responsible for Managing Client insurance requirements, including inviting, securing and documenting renewal as well as mid-year alterations and claims handling in line with agreed protocols and procedures
Provide support and guidance to Account Executive(s) on clients.
The achievement of other upsell/cross-sell targets
Ensure agreed processes are followed in all matters
Manage aged debt and premium collection
Comply with all Management Audit Requirements
Seek, quote and convert quotations for New Commercial Insurance Business.
Meet income retention, income acquisition and referral targets set.

Customer Relationship Management:

Build long-term trusted relationships with customers through understanding their needs and being a true partner.
Enable customers to make informed decisions through the sharing of best advice and knowledge.

Customer Service:

Provide professional, action-orientated and timely service to our customers, staff and management
Put customers at the heart of everything you do, aiming to delight them during every interaction to build loyalty

Team Collaboration

Work closely with designated Account Executives and Team Lead.
Work as part of a Team environment to ensure all your customers' needs are met
Assist in achieving the overall objectives of the Commercial Lines Team.
Working together to ensure the Team is on track to meet Arachas Retail monthly and yearly targets.

Compliance:

Work with the Team Leader and Compliance Teams in ensuring that quality of file records meets prescribed standards.

Requirements:

CIP qualified as a minimum and studying towards the ACII.
Candidate must demonstrate the ability to work in a team environment with a high energy level.
Strong communication skills are essential. Excellent communication skills and a strong client relationship background.
Possess a positive, can do attitude with the ability to adapt to and embrace change.
Attention to detail. Motivated, self-starter who will work on their own initiative and appreciate the regulatory nature of the business.
Possess the ability to manage deadlines & prioritise workload. An aptitude for selling and flexibility in working hours to meet tight deadlines.
Demonstrate good technical & product knowledge. Excellent negotiation skills and an understanding how best to negotiate between price and risk.
The ability to prioritise workloads and adapt to unforeseen events.
A good degree of personal organisation and a structured approach to time and resource management. Strong IT and organisational skills.
5 years commercial experience in SME.
Compliant with the Central Bank’s Minimum Competency Code and Fitness & Probity

Person Specification:

Previous experience in a similar role
Previous Open I experience. Previous successful Insurance Sales experience.
Significant technical insurance knowledge.
Proficient in Office, including Outlook, Word & Excel.
Ability to develop relationships with insurers and clients. An enthusiastic and flexible approach, along with demonstrated attention to detail.
Willingness to learn & develop
Strong work ethic
Commitment to ongoing professional development. Quick learning capabilities and an aptitude for understanding the variable elements of insurance products.

Apply Now

Refine Your Search

audit manager jobs in cork, c

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