Find Contact center team leader Jobs in Ireland

Onboarding Advisor - NL/DE Speaking
eBay Inc. —DUBLIN 15, County Dublin
- €45,240 a year
- Full-time
- Sales
- English
- Business development
12d
eBay Ads Management TM German Speaking
eBay Inc. —DUBLIN 15, County Dublin
- Full-time
- Salesforce
- English
- Microsoft Office
11d
Customer Service Team Leader
Culligan Ireland —Claregalway, County Galway
- €40,000 a year
- Full-time
- Hybrid work
- Customer service
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
1d
Analyst
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
8d
Executive Director, Global Patient Safety Sciences Delivery
Regeneron —Dublin, County Dublin
- €172,500–€288,300 a year
- Doctoral degree
- Master's degree
- Business
- Annual leave
Tech Events Coordinator - Dublin - 6 month FTC
Algomarketing® —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Project management
Quick apply
Director, Quality Management Systems
Teleflex —Athlone, County Westmeath
- Engineering
- Project management
- Bachelor's degree
4d
Manager European CBT Markets - FTC
eBay Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- Spanish
- Sales
- English
Sr. SDE, Distributed Databases
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer science
- Computer Science
- Master's degree
Project Manager
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
Custody Tax Account Manager
BNP Paribas —Dublin, County Dublin
- Full-time
- English
- Communication skills
- Annual leave
11d
Senior Software Engineer - Apps
Cisco Systems —Galway, County Galway
- Full-time
- Hybrid work
- DevOps
- System design
- Windows
Senior Software Engineer (Configuration as Code)
Cisco Systems —Galway, County Galway
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Software development
- Annual leave
Senior Cloud Networking Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Security Software Engineer
eBay Inc. —Dublin, County Dublin
- Full-time
- Azure
- Master's degree
- SQL
Telecom Engineer
Jacobs —Dublin, County Dublin
- Hybrid work
- Electrical Engineering
- Higher certificate
- Communication skills
Customer Success Associate - Dublin (German-speaking)
Datadog —Dublin, County Dublin
- Communication skills
- Employee stock purchase plan
Quick apply
Indirect Tax Manager – EMEA VAT
eBay Inc. —Dublin, County Dublin
- Full-time
- English
- Research
- Analysis skills
Finance Operations Specialist
Azurity Pharmaceuticals - Ireland —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
4d
Platform Engineer- GraphQL/API
eBay Inc. —Dublin, County Dublin
- Full-time
- Java
- AI

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Onboarding Advisor - NL/DE Speaking

eBay Inc. -
DUBLIN 15, County Dublin

Apply Now

Job details

Full-time
€45,240 a year
12 days ago

Benefits

Sabbatical

Qualifications

Sales
English
E-commerce
Business development
Organisational skills
AI
Account management
Communication skills
German
Dutch

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

We partner with our customers to remove barriers to growth and build long-term loyalty to the eBay marketplace by understanding the unique needs of scaling businesses. As a Pan-European Onboarding Advisor, you will play a key role in the commercial funnel, helping high-potential merchants successfully launch and grow their businesses on eBay.

Working closely with Business Development teams across Europe, you will own the onboarding journey for qualified merchant leads, guiding sellers from account setup and listing launch through to their first verified GMV and ongoing marketplace success. This role combines customer relationship management, operational execution, and commercial problem-solving to help merchants realize value from the eBay platform as quickly as possible.

**Please Note **

This role requires fluency in English & either Dutch or German.

This role is based in the Republic of Ireland.

What you will accomplish:

Guide merchants through a structured onboarding journey, from account setup and listing launch to achieving their first verified GMV on eBay.
Manage activation pipelines, track onboarding milestones, and contribute to activation targets, velocity metrics, and operational performance reviews.
Build trusted relationships with merchants, proactively identifying and resolving technical, operational, and compliance-related barriers to growth.
Use eBay systems and tools to document customer interactions, monitor onboarding progress, and support performance against commercial objectives.
Provide consultative support on marketplace growth strategies, cross-border shipping programs, billing setup, technical integrations, and other aspects of the seller lifecycle.
Partner with Business Development teams and Vertical Managers to deliver a seamless onboarding experience while educating sellers on platform enhancements, new product releases, and marketplace best practices.

What you will bring:

1+ years of experience in e-commerce, account management, sales onboarding, or a related customer-facing commercial role.
Demonstrated ability to achieve performance goals, with an understanding of sales funnels, conversion metrics, activation performance, and pipeline management.
Strong organizational skills and attention to detail, with the ability to manage multiple onboarding activities while maintaining a high-quality customer experience.
Effective communication and relationship-building skills, with the ability to engage international merchants and collaborate across cross-functional and geographically distributed teams.
Knowledge of e-commerce business models, online marketplace operations, multi-channel selling, merchant onboarding processes, and technical platform integrations.
Strong problem-solving and adaptability skills, full fluency in English & either Dutch orGerman, and willingness to travel as a representative of the eBay brand when required.

eBay Benefits

Annual Salary of €45,240

5% Language Differential

Annual Bonus Plan

25 days Holidays

Educational Assistance

Healthcare Plan

Life Assurance

Pension Plan

Sabbatical every 5 years

https://www.ebaybenefits.com/irl/

If this sounds like the job for you....apply now!!!

#LI-AV1

#LI-Remote

#indeedEMEA

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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contact center team leader jobs in ireland

Onboarding Advisor - NL/DE Speaking

eBay Ads Management TM German Speaking

Customer Service Team Leader

Analyst

Executive Director, Global Patient Safety Sciences Delivery

Tech Events Coordinator - Dublin - 6 month FTC

Director, Quality Management Systems

Manager European CBT Markets - FTC

Sr. SDE, Distributed Databases

Project Manager

Custody Tax Account Manager

Senior Software Engineer - Apps

Senior Software Engineer (Configuration as Code)

Senior Cloud Networking Manager

Security Software Engineer

Telecom Engineer

Customer Success Associate - Dublin (German-speaking)

Indirect Tax Manager – EMEA VAT

Finance Operations Specialist

Platform Engineer- GraphQL/API

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