Find data technician Jobs in county dublin

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
16h
Sr. Technical Program Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
Assistant Facilities Manager
CompassRock International —Dublin, County Dublin
- €55,000–€60,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
1d
Graduate Pest Control Technician
Rentokil Initial Group —Dublin, County Dublin
- €30,300–€35,000 a year
- Overtime
- No experience needed
- Bachelor's degree
- Business
- Fuel card
- Relocation assistance
Quick apply
Maintenance Safety Lead
Ayrton Group —Dublin, County Dublin
- Engineering
- No degree
- Communication skills
Revenue Protection Investigator
PrepayPower —Dublin, County Dublin
- €33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
- Annual leave
- Employee assistance program
Quick apply
CLM Advisory Consultant - Business Analyst
Delta Capita —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
DCEO Chief Engineer , DCEO
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Accounts Payable Team Lead (Maternity Leave Cover)
Codex —DUBLIN 11, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Data analysis skills
- Wellness program
- Annual leave
Quick apply
Senior Civil Engineer
Amey Ltd —DUBLIN 1, County Dublin
- Master's degree
- Bachelor's degree
- Annual leave
Quick apply
6d
Senior Structural Engineer
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Leadership
12d
Lead Civil and Structural Engineer
DPS Group —Citywest, County Dublin
- Full-time
- AutoCAD
- CAD
- Master's degree
Senior Geotechnical Engineer
Ingérop —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Mentoring
- Scripting
Quick apply
12d

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
16 hours ago

Qualifications

Jira
Azure
Computer Science
Master's degree
AWS
ServiceNow
IT
Business
Leadership
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Role Purpose

The Senior IT Lead & Client Success Manager serves as the definitive bridge between technology delivery, client satisfaction, and commercial success. This role acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. You will manage a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Performance Reporting: Design and present QBRs to senior stakeholders, detailing system health, operational metrics, and team performance.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security, GDPR, and BCDR compliance.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement: Identify emerging technologies and deploy CSI frameworks to eliminate service bottlenecks and optimize operational costs.

Experience Required

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership and 2-3 years of direct people management.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow or Jira.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

Apply Now

Refine Your Search

data technician jobs in county dublin

Senior IT Lead and Delivery Manager

Sr. Technical Program Manager, Network Monitoring and Remediation

Assistant Facilities Manager

Graduate Pest Control Technician

Maintenance Safety Lead

Revenue Protection Investigator

CLM Advisory Consultant - Business Analyst

DCEO Chief Engineer , DCEO

Accounts Payable Team Lead (Maternity Leave Cover)

Senior Civil Engineer

Senior Structural Engineer

Lead Civil and Structural Engineer

Senior Geotechnical Engineer

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Role Purpose

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

2. Operational Governance & Service Excellence

3. Team Leadership & On-Call Steering

4. Technical Ecosystem & Innovation

Experience Required

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