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Head Hotel Concierge
The Merrion Hotel —Dublin, County Dublin
- Full-time
- English
- Hotel
- Employee assistance program
- Employee discount
Guest Service Manager
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- Full-time
- Hotel
- Front desk
- Life insurance
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Head Hotel Concierge

The Merrion Hotel -
Dublin, County Dublin

Apply Now

Job details

Permanent | Full-time

Benefits

Bike to work scheme
Uniform provided
Employee assistance program
Employee discount

Qualifications

English

Full job description

Location: On site / Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Front of House
Salary: Negotiable salary

The Merrion, one of Dublin’s finest luxury hotels is recruiting for an experienced Head Concierge.

Reporting to the Director of Guest Relations, this is a fulltime permanent role based onsite, 39 hours per week. This role is responsible for assisting the Director of Guest Relations in planning, coordinating and directing the operations of the Concierge department, ensuring that all our guests receive the highest level of service before, during and after their stay.

The successful candidate will oversee and manage a team comprising Supervisors, Doormen, and Car Valet Parkers. They will have a proven track record in a Concierge role in a 5* hotel, will have a solid working knowledge of the Opera property Management system and will have a hands on experience in managing teams. They will also have a strong working knowledge of the English language both spoken and written.

Maintaining an up-to-date knowledge of local attractions, events, dining options, and other amenities, the Head Concierge will actively network and build key contacts within Dublin’s hospitality, culture and events sectors.

Please note the successful candidate must be available to interview in person.

Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality & service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include:

Competitive pay rates
Free meals on duty
Free cleaning of company provided uniforms
€300 bonus for recommending a friend to work at The Merrion
Travel and Bike to Work – Tax saving Schemes, discounted parking in the city
Health and Dental Insurance payments
Contributory Pension Plan from the day you start work
Death in service benefit
Increased holiday entitlement with length of service
Recommend a Friend scheme: bonus paid to you for recruiting a friend or colleague to join The Merrion team
Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends
Free Employee Assistance Programme – free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members

Shift work & flexibility are required in this position.

About The Merrion

The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens.

If you feel this is the role and Company for you, please apply online with your CV & cover letter detailing what you can bring to us at The Merrion.

Apply Now

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