Find ecommerce customer support Jobs in dublin, d

Senior Sales Manager, Continental Europe
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Leadership
- Communication skills
- Annual leave
- Work from home
9d
AI Infrastructure Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- Master's degree
- Annual leave
- Work from home
Group Head of People
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Human resources
- AI
- Leadership
- Annual leave
- Employee assistance program
Quick apply
8d
Senior Solutions Architect
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- AI
- HTML
- Annual leave
- Work from home
Senior Language Manager, German (8 month FTC)
Klaviyo —Dublin, County Dublin
- €56,000–€90,000 a year
- English
- Master's degree
- Bachelor's degree
Quick apply
12d
Senior Engineering Manager - Developer Experience Platform
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- Annual leave
- Work from home
Staff Product Engineer, AI
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Senior Finance Data Scientist, Existing Business
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- SQL
- AI
- Annual leave
- Work from home
Senior Product Engineer - AI Platform
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Python
- Annual leave
- Work from home
Indirect Tax Manager – EMEA VAT
eBay Inc. —Dublin, County Dublin
- Full-time
- English
- Research
- Analysis skills
Senior Analytics Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Work from home
Senior Engineer, AI Developer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- AI
- Python
- Annual leave
- Work from home
Indirect Tax Manager
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- ERP systems
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
8d
Sr. SDE, Distributed Databases
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer science
- Computer Science
- Master's degree
Staff Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Python
- Annual leave
- Work from home
Principal Engineer - Go-To-Market
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Computer Science
- Sales
- System design
- Work from home
Senior Forward Deployed Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- In-person
- Communication skills
- Annual leave
- Work from home
Trust & Risk Agent (German Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- Social media management
- Customer service
- English
- Work from home
Software Engineer III
Workhuman —Dublin, County Dublin
- Full-time
- Oracle
- Maintenance
- Java
- Free parking
- Annual leave
Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home

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Senior Sales Manager, Continental Europe

Intercom -
Dublin, County Dublin

Apply Now

Job details

9 days ago

Benefits

Annual leave
Work from home

Qualifications

Sales
B2B sales
SaaS
Leadership
Communication skills

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

We are looking for an experienced and ambitious Senior Sales Manager to lead our Continental Europe sales organisation. This is a critical leadership role responsible for driving revenue growth, developing high-performing sales talent, and executing our go-to-market strategy across key European markets. You will lead a team of Account Executives focused on acquiring and expanding relationships with mid-market and enterprise customers. The ideal candidate combines strong commercial leadership with operational excellence, coaching capability, and a passion for building winning sales cultures in fast-paced SaaS environments.

What will I be doing?

Lead, coach, and develop a team of Account Executives across Continental Europe
Drive consistent pipeline generation, forecast accuracy, and revenue performance
Support reps through complex commercial negotiations and multi-stakeholder sales cycles
Build a culture of accountability, performance, and continuous improvement
Partner cross-functionally with Marketing, Customer Success, Solutions Engineering, and Partnerships teams
Recruit, onboard, and develop top sales talent
Monitor key sales metrics and identify opportunities to improve execution and conversion rates
Contribute to regional go-to-market planning and execution
Ensure operational discipline across forecasting, CRM hygiene, and sales processes

What skills do I need?

Significant experience leading successful SaaS sales teams
Proven track record of delivering and exceeding revenue targets
Strong people leadership and coaching capabilities
Experience managing complex B2B sales cycles
Strong commercial acumen and forecasting discipline
Ability to operate effectively across multiple European markets and cultures
Excellent communication, stakeholder management, and leadership skills
Experience working in high-growth or scaling technology businesses is preferred

Benefits

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

ecommerce customer support jobs in dublin, d

Senior Sales Manager, Continental Europe

AI Infrastructure Engineer

Group Head of People

Senior Solutions Architect

Senior Language Manager, German (8 month FTC)

Senior Engineering Manager - Developer Experience Platform

Staff Product Engineer, AI

Senior Finance Data Scientist, Existing Business

Senior Product Engineer - AI Platform

Indirect Tax Manager – EMEA VAT

Senior Analytics Engineer

Senior Engineer, AI Developer

Indirect Tax Manager

Sr. SDE, Distributed Databases

Staff Product Engineer

Principal Engineer - Go-To-Market

Senior Forward Deployed Engineer

Trust & Risk Agent (German Speaking)

Software Engineer III

Product Engineer

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