Find service desk manager Jobs in dublin county dublin

HVAC Service Technician, Trane Ireland Limited
Trane Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- Microsoft Office
- Manufacturing
- Life insurance
Senior Associate/Of Counsel (Regulatory)
Walkers Global —DUBLIN 1, County Dublin
- Research
- Business development
- Communication skills
- Annual leave
- Employee assistance program
Senior Software Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Senior Full Stack Engineer - Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
- Annual leave
- Work from home
Cleaning Operative, Newcastle West
Mitie —Newcastle, County Dublin
- €13.30 an hour
- Full-time
- Employee assistance program
Quick apply
Senior ML Science Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Work from home
Staff Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Python
- Annual leave
- Work from home
Principal Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- Python
- Annual leave
- Work from home
Senior Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Principal Engineer, Web Platform – Team Web
Intercom —Dublin, County Dublin
- Hybrid work
- System design
- AWS
- JavaScript
- Annual leave
- Work from home
Electrical Design Engineer , Data Centre Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- Bachelor's degree
12d
Lead Electrical Design Engineer, Data Centre Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction
1d

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HVAC Service Technician, Trane Ireland Limited

Trane Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Life insurance

Qualifications

Customer service
Microsoft Office
Manufacturing
Communication skills

Full job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

Position Overview:

The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes.

Key Responsibilities:

Customer and Technical:

Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact.
Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.

Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.

Reporting and Analysis: Generate regular reports on completed invoiced work orders.
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement.

Internal Controls and Administration:

Proven experience in service or field-based technician role.
Strong knowledge of customer service principles.
Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences
Effective communication skills
Analytical thinking and problem-solving abilities.

Proficiency in using, Apps, diagnostic software, and MS Office Suite.

Skills and Capabilities:

Knowledge of manufacturing industry an advantage
People and communication skills with a positive mindset
Able to work with minimal supervision.
Appropriate skilled based certificates with F-Gas
Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays

Proficient in using Microsoft Office Suite.
Drivers licence as a company vehicle will be allocated
Right to Work status confirmed for Country of application.

You can look forward to:

Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.
Company van
A fast-paced working environment
An excellent working culture and community
A structured induction plan with continued learning and development.
A key role where you can make a direct contribution to our business.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Apply Now

Refine Your Search

service desk manager jobs in dublin county dublin

HVAC Service Technician, Trane Ireland Limited

Senior Associate/Of Counsel (Regulatory)

Senior Software Engineer

Product Engineer

Senior Full Stack Engineer - Team Web

Cleaning Operative, Newcastle West

Senior ML Science Manager

Staff Product Engineer

Principal Engineer

Senior Product Engineer

Principal Engineer, Web Platform – Team Web

Electrical Design Engineer , Data Centre Design Engineering

Lead Electrical Design Engineer, Data Centre Engineering

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