Find Customer service representative Jobs in Dublin, D

Associate/Senior Associate, Client Services - Portfolio Analytics and Reporting (6 Month Contract)
StepStone Group —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Services Specialist Front Office & Risk M/F
Amundi —Dublin, County Dublin
- English
Specialist, (Supervisory), Fund/Client Accounting Representative II
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Business
- Accounting
- Communication skills
Client Services Specialist Data &BI M/F
Amundi —Dublin, County Dublin
German Customer Service and Sales Officer in Malta
Next Job Abroad —Dublin, County Dublin
- €23,000–€28,000 a year
- Full-time
- Microsoft Excel
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- English
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Quick apply
Customer service Advisor - Fluent Irish Speaker (Maynooth)
Abtran —Maynooth, County Kildare
- €14.84 an hour
- Full-time
- Customer service
- Computer skills
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- Employee assistance program
- Employee discount
Quick apply
German Customer Support Specialist
HubSpot —Dublin, County Dublin
- €32,000–€44,000 a year
- Full-time
- Remote
- English
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Associate/Senior Associate, Client Services - Portfolio Analytics and Reporting (6 Month Contract)

StepStone Group -
Dublin, County Dublin

Apply Now

Job details

Fixed term

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Economics
Microsoft Excel
Finance
Bachelor's degree
Accounting
Organisational skills
Business
Communication skills

Full job description

We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed.

Position Overview

The Associate/Senior Associate, SPAR Client Service, is responsible for providing portfolio analytics and reporting services for the firm's private markets investment clients and related portfolios. The Senior Associate will work closely with the department's senior leadership, as well as other departments (e.g., Accounting, Research, Investor Relations), to support the firm's global investment activities.

As a senior stakeholder within the department, the SPAR Senior Associate is expected to contribute to both client management and team development.

Essential Job Functions

Client Management

Act as a department resource for client relationship management.
Serve as account manager, overseeing all aspects of the client monitoring and reporting cycle, with a focus on the firm's private equity and multi-asset client base.
Perform final review and sign-off for core client deliverables.
Ensure key deadlines are established, communicated, and consistently met.
Manage, anticipate, and communicate requirements for client deliverables.
Lead and effectively delegate resources on ad hoc client projects when necessary.
Ensure succession plans and institutional knowledge are maintained to support uninterrupted client service (e.g., client lead backups, documentation of unique processes and procedures).

Team Development

Partner with other client service account managers to help manage the team's day-to-day operations.
Develop, engage, and mentor junior staff by providing challenging work, guidance, and increasing levels of responsibility based on performance.
Reinforce department-wide communications, initiatives, and training objectives with junior team members.
Promote continuous skill development by identifying strengths and development areas and improving overall team effectiveness.
Mentor and develop junior team members outside of direct reporting lines and actively contribute to broader department team-building efforts.
Demonstrate and model respectful communication, helping set the standard and culture for the wider department.

Education and/or Work Experience Requirements

Bachelor's degree in Finance, Economics, Business, or a related field preferred.
Minimum of 5 years of relevant experience preferred.
Strong experience with Microsoft Excel, Word, PowerPoint, and Power BI.
Working knowledge of financial accounting and the ability to learn new performance and portfolio reporting systems.
Proven ability to lead projects and/or teams.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Experience collaborating with stakeholders across different departments.
Excellent verbal and written communication skills.
Highly motivated, proactive, adaptable, and able to work independently.
Strong problem-solving skills with a focus on delivering accurate, high-quality work.
Interest in global financial markets.

At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all.

As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law.

Candidates must be at least 18 years old to apply.

Developing People at StepStone

Apply Now

Refine Your Search

customer service representative jobs in dublin, d

Associate/Senior Associate, Client Services - Portfolio Analytics and Reporting (6 Month Contract)

Client Services Specialist Front Office & Risk M/F

Specialist, (Supervisory), Fund/Client Accounting Representative II

Client Services Specialist Data &BI M/F

German Customer Service and Sales Officer in Malta

Customer service Advisor - Fluent Irish Speaker (Maynooth)

German Customer Support Specialist

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