JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
Every day is different, and in all these activities, we’d encourage you to show your ingenuity.
What this job involves:
This position reports to the Hard Services Lead and is responsible for managing day-to-day helpdesk requests, reactive moves, and churns while demonstrating high-level security awareness and knowledge of emergency evacuation procedures. You will handle operational expertise including trouble ticket responses, IT equipment setup assistance, and small works covering painting, plumbing, electrical, and carpentry tasks. This role contributes to JLL's business objectives by ensuring efficient building operations, maintaining health and safety compliance, and supporting the facilities team to deliver excellent service that enhances client satisfaction and operational continuity.
What your day-to-day will look like:
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Handle helpdesk requests and answer trouble tickets while assisting IT support with new hire equipment setup on desks
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Perform small works including painting, locks, handles, door closers, plumbing, electrical, carpentry, deliveries, and collections
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Complete general janitorial duties including unblocking toilets, rubbish removal, and replacing defective light bulbs
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Manage internal moves and churns while understanding and complying with site health and safety requirements at all times
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Wear suitable PPE where required and understand all risks associated with undertaken tasks while carrying out relevant risk assessments
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Conduct building fabric audits and support BOC and facilities team while maintaining BMS/system knowledge
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Collate monthly utility meter readings and assist security personnel on occasion as needed.
Required Qualifications:
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Minimum 3 years of experience including good DIY skills with some carpentry skills and basic electrical knowledge
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Minimum leaving certificate education with problem-solving and decision-making abilities
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Excellent verbal and written communication skills with spreadsheet and word processing proficiency
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Customer-focused approach with assertive communication style and cultural awareness and sensitivity
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Experience dealing with helpdesk requests and trouble ticket systems
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Understanding of health and safety requirements with ability to work safely and carry out risk assessments
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Knowledge of PPE requirements and emergency evacuation procedures.
Preferred Qualifications:
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Licensed building technician certification or relevant trade qualifications
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Experience with BMS (Building Management Systems) and utility management
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Background in facilities management or building operations environments
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Knowledge of internal moves and churn processes in corporate settings
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Experience with building fabric audits and maintenance procedures
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Understanding of IT equipment setup and support processes
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Familiarity with security procedures and protocols.
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
Location:
On-site –Dublin, IRL
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
