Find Structures agent Jobs in Dublin, D

Customer Service Agent
OUTsurance —DUBLIN 18, County Dublin
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
9d
Clinical Nurse Manager 2 - Outpatient Parenteral Antimicrobial Therapy (OPAT)
Tallaght University Hospital —Tallaght, County Dublin
- Management
- Clinic
- No degree
- Annual leave
7d
Nursing Site Manager
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Management
- Clinic
- IT
- Annual leave
- Employee assistance program
Quick apply
IT Manager
D/RES Properties —Donnybrook, County Dublin
- Full-time
- Microsoft Access
- Computer Science
- Master's degree
15h
IT Manager
D|RES Properties —Donnybrook, County Dublin
- Full-time
- Microsoft Access
- Computer Science
- Master's degree
Quick apply
15h

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Clinical Nurse Manager 2 - Outpatient Parenteral Antimicrobial Therapy (OPAT)
Tallaght University Hospital —Tallaght, County Dublin
Designated Officer are required to receive reports of suspected child abuse or neglect from any person who is of the opinion that (a) a child has been or is…
7d

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Customer Service Agent

OUTsurance -
DUBLIN 18, County Dublin

Quick apply

Job details

Full-time
9 days ago

Benefits

Bike to work scheme
Annual leave
Employee assistance program

Qualifications

Sales
Customer service
Communication skills

Full job description

Step into the world of OUTsurance DAC, a vibrant, ambitious, and ground-breaking new player in Ireland. Backed by OUTsurance Group Limited, with established operations in South Africa and Australia, we’re just getting started in Ireland and want YOU on board!

At OUTsurance, we believe in delivering Awesome Service. The Operations Department, which includes Sales, Customer Service and Claims plays a pivotal role in delivering on our Service promise for our amazing customers and always treating customers fairly.

Who we want:

We're looking for individuals who live our amazing values to join our team.
People who possess diverse personalities and remarkable character that can help us build a great company and offer a better insurance alternative to Ireland.

What’s in it for you?

Brand new office in Cherrywood, easily accessible
Opportunity to be a part of a growing company with a great working culture
Competitive salary with great earning potential
Twenty-four days Annual Leave
Company assisted support programme to achieve APA Qualification
Attractive benefits package including income protection and life cover
Competitive & flexible pension contribution rates
Bike to Work scheme
10% Discounts on Insurance
Employee Assistance Programme

What you’ll be doing:

You will work in a target driven environment and be rewarded with our unique PBS performance bonus structure scheme on a monthly basis for excellent performance to include call quality, customer satisfaction and customer experience etc.
Receive and handle telephone queries
Act as the first point of contact for customers on all service related enquiries.
Establish and maintain effective relationships with customers over the phone.
Provide a professional service by processing queries efficiently in a timely manner.
Research and build customer’s interest in the services of our motor and home insurance products available.
Handle customer complaints and deal with them in an efficient and professional manner.
Gather and record accurate client details on our internal systems.
Assist with the client onboarding process gathering all accurate data that we require.
Comply with Risk and Compliance frameworks, policies and procedures associated with the role.
Liase with internal teams to ensure queries are being dealt with efficiently.
Represent the company and the OUTsurance brand.

Your skillset and experience:

Passionate about delivering excellent customer service
Impressive communication skills.
Proficient computer literacy.
Sales experience desired but not essential as we have a strong learning and development culture
APA exams desired but not essential (must be willing to work towards achieving exams if not already qualified)

You’ll be working in a Regulated Environment:

This position falls under the category of a regulated control function in accordance with the regulations outline in the Central Bank Reform Act 2010 Regulations 2011. Any appointment to this role is contingent upon the company’s assurance that the candidate fulfils the criteria stated in the Fitness and Probity standards issued by the Central Bank of Ireland. As part of this process, the company is obligated to conduct a specified due diligence procedure to evaluate the candidate's suitability and integrity.
Must be willing to work towards and meet minimum competency requirements as set out by the Central Bank of Ireland's Minimum Competency Code

Quick apply

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structures agent jobs in dublin, d

Customer Service Agent

Clinical Nurse Manager 2 - Outpatient Parenteral Antimicrobial Therapy (OPAT)

Nursing Site Manager

IT Manager

IT Manager

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