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Software Development Engineer, AWS Incident Tooling & Response
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Engineering
- AWS
2d
Software Development Engineer, Security Analytics, AWS Security, Sonaris
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
6h
AI Azure Architect, Manager - Data & AI
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Data Center Mechanical & Electrical Engineering Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
10d
Lead Electrical Design Engineer, Data Centre Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction
Senior Mechanical Sustainability Engineer, Data Center Engineering Sustainability
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Civil/Structural Engineer, Field Services Engineering - Civil, Structural & Architectural, Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Software Development Manager III, Simple Email Service
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Team management
Physical Security Engineer (Design) , Data Center Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Commissioning Specialist, Colo Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
Server Operations Manager, Data Center Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- No degree
- Conflict management
Mechanical Design Engineer, Data Centre Engineering
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sr Energy Procurement Manager, EMEA Energy & Water Team
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- AWS
Senior Civil Engineer , Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Senior ICT Design Engineer, Data Centre Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- Microsoft Office
Data Center Engineering Operations Area Manager, Data Center Engineering Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- In-person
Design Project Engineer - Mechanical, Fleet Remediation Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- System design
- AWS
- Bachelor's degree
DCEO Chief Engineer , DCEO
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Project Controls Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- Maintenance
- AWS

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Software Development Engineer, AWS Incident Tooling & Response

Amazon Development Centre Ireland Limited -
Dublin, County Dublin

Apply Now

Job details

Full-time
2 days ago

Qualifications

Microsoft Excel
Engineering
RBAC
AWS
Distributed systems
Mentoring
Software development
AI

Full job description

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Incident Management Service (IMS) team is building the platform that AWS uses to coordinate response during high-severity incidents. When AWS services are degraded, incident responders use IMS to detect, triage, mitigate, and resolve issues, coordinating across dozens of service teams in real time. We are building the next generation of Incident management tooling - a unified platform that must remain available and performant precisely when AWS infrastructure is unhealthy, deployed across three AWS regions with automated failover. You will own significant portions of the service architecture: the data layer, authorization system, API model, and integrations with incident automation systems. You will design and deliver components across the stack, drive cross-team technical alignment, and mentor other engineers. You need to be a strong software developer with a track record of delivering production services, and also excel in communication and technical leadership. You'll use agentic AI development to move fast from concept to production. This is an opportunity to own architecture on a high-visibility platform that is used during AWS's most critical moments.

Key job responsibilities
Design and implement service components for a multi-region, multi-tenant incident management platform. Own subsystems including the data layer, authorization, and API surface. Build integrations with incident automation systems, conference bridge providers, and downstream event consumers. Drive technical design decisions, balancing reliability, performance, and delivery speed. Participate in operational support and ensure the service is resilient during the incidents it is designed to manage. Mentor other engineers and lead technical design reviews. Use agentic AI development practices to move quickly from concept to tested, production-ready code.

About the team
We are a high-performing team building the incident management platform for all of AWS. Our software is used during AWS's worst moments, so reliability is not optional. We operate what we build, and every engineer has direct visibility into how their code performs during real incidents. We value high delivery velocity, pragmatic architecture decisions, and engineers who take ownership beyond their assigned scope. We use agentic AI development practices and invest in tooling that lets engineers and agents validate changes locally before they reach the pipeline.

BASIC QUALIFICATIONS

Experience (non-internship) in professional software development
Experience designing, building, operating, and managing large-scale distributed systems or web services

- - Experience using generative AI tools to accelerate engineering workflows

PREFERRED QUALIFICATIONS

Experience or certifications in API design, cloud architecture/deployment, service-oriented architecture, mobile development, performance optimization, databases design and related fields
Experience with authorization systems (IAM, RBAC, or attribute-based access control)
Experience mentoring other engineers
Experience writing technical design documents and driving alignment across teams

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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network development engineer amazon jobs

Software Development Engineer, AWS Incident Tooling & Response

Software Development Engineer, Security Analytics, AWS Security, Sonaris

AI Azure Architect, Manager - Data & AI

Data Center Mechanical & Electrical Engineering Manager

Lead Electrical Design Engineer, Data Centre Engineering

Senior Mechanical Sustainability Engineer, Data Center Engineering Sustainability

Civil/Structural Engineer, Field Services Engineering - Civil, Structural & Architectural, Data Center Engineering

Software Development Manager III, Simple Email Service

Physical Security Engineer (Design) , Data Center Engineering

Commissioning Specialist, Colo Regional Engineering

Server Operations Manager, Data Center Operations

Mechanical Design Engineer, Data Centre Engineering

Sr Energy Procurement Manager, EMEA Energy & Water Team

Senior Civil Engineer , Data Centre Design Engineering

Senior ICT Design Engineer, Data Centre Engineering

Data Center Engineering Operations Area Manager, Data Center Engineering Operations

Design Project Engineer - Mechanical, Fleet Remediation Engineering

DCEO Chief Engineer , DCEO

Project Controls Manager

Sr. Product Design Engineer, Data Center Engineering - Electrical Products and Services

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