Find Networking technical support level 2 Jobs

IT Onsite Support Administrator
Advanced Micro Devices, Inc —Dublin, County Dublin
- Full-time
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- €86,300–€101,600 a year
- Full-time
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17h
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Google —Dublin, County Dublin
- €94,000–€96,500 a year
- Full-time
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3d
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Hewlett Packard Enterprise —Galway, County Galway
- Full-time
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Qualcomm —Cork, County Cork
- Doctoral degree
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- Employee stock purchase plan
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PFH Technology Group —Dublin, County Dublin
- Full-time
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Quick apply
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- Full-time
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EY —DUBLIN 2, County Dublin
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IT Onsite Support Administrator

Advanced Micro Devices, Inc -
Dublin, County Dublin

Apply Now

Job details

Full-time
3 days ago

Qualifications

Computer Science
SCCM
LAN
Windows
Bachelor's degree
WAN
DNS
Linux
AI
Communication skills
Intune
Time management
Information Technology

Full job description

Overview:

WHAT YOU DO AT AMD CHANGES EVERYTHING

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

Responsibilities:

The Role

We are looking to hire a permanent member of our EMEA OSS (OnSite Support Services) team. The EMEA OSS team supports employees and contractors in our 40+ locations across the region. Our focus is on supporting client technology (primarily Windows) and Audio Video services, and on successful Day 1 onboarding for new employees. We strive for a high level of customer satisfaction through providing quality and efficicent support services, alongside the ability to adapt to the ever changing technology landscape

This role will be based on site in our Dublin office and is full time in office

What you’ll be doing

Providing first & second level support to all EMEA based employees and contractors, in person or remote
Imaging and deploying laptops to support new hire and laptops refresh processes
Ensuring successful Day 1 IT onboarding for all new employees
Managing assigned Incidents and Tasks though closure, ensuring regular updates to users and efficient resolution
Support of internal meetings and events
Participation in and support of projects and technology deployments
Documentation of support processes and knowledge articles

Experience Requirements

Minimum of 2 years hands-on technical experience supporting Windows client technology preferably in a corporate environment
Working knowledge of laptop imaging tools such as SCCM and AutoPilot
Working experience of supporting meetings and of meeting tools & technology (e.g. Cisco Video Conferencing, Teams & Zoom)
Working Knowledge of mobile technology and devices (e.g. iPhone, Android & InTune)
Working Knowledge of Linux desired but not essential
Familiarity with networking concepts (DNS, LAN, WAN).
Familiarity with Ai tools such as CoPilot and Claude desired

About You

Bachelor’s Degree or Diploma in Information Technology or Computer Science
A strong interest in technology and experience working in a customer-facing environment
Strong communication skills, both verbally and written
Good time management and the ability to prioritize work
A willingness to learn and adapt as technology changes

#LI-LC1

#LI-ONSITE

Qualifications:

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.

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Refine Your Search

networking technical support level 2 jobs

IT Onsite Support Administrator

Data & AI Manager

Technical Program Manager, Strategic Workforce Solutions

Sr. Manager Cloud Infrastructure Implementation (Global Data Center Programs)

Principal / Director Software Engineer – AI Accelerators (Datacenter)

IT Support Engineer - Level 2

Support Engineer IAM ( OneLogin)

Platform Engineer

TSE (UKI SaT) Manager / Senior Manager

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