Find Linux engineer Jobs in Dublin, D

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)
Telnyx —Dublin, County Dublin
- Weekend availability
- Remote
- Communication skills
Quick apply
1d
Site Reliability Engineer - Multicloud Platform
Workday —Dublin, County Dublin
- €72,000–€108,000 a year
- Full-time
- Azure
- Computer Science
- AWS
Privileged Access Management Engineer
American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch) —DUBLIN 1, County Dublin
- Full-time
- Azure
- Oracle
- Windows
Quick apply
9d
Software Engineer - Site Reliability
Workday —Dublin, County Dublin
- €72,000–€108,000 a year
- Full-time
- Computer Science
- Java
- AWS
22h
Software Systems Engineer
Meta —Dublin, County Dublin
- C++
- Linux
- Manufacturing
23h
Infrastructure Security Engineer
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- AWS
- Linux
- AI
Cloud Platform Support Engineer III
Guidewire Software —Dublin, County Dublin
- Weekend availability
- Salesforce
- English
- Java
IT Systems Engineer
Daon Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
Java Software Engineer (AVP)
Citi —Dublin, County Dublin
- €71,440–€107,160 a year
- Full-time
- Computer Science
- System design
- Java
Staff Engineer, Firmware Engineering
Analog Devices —Glasnevin, County Dublin
- Full-time
- System design
- Master's degree
- C++
TAC Engineer
Arista Networks —Dublin, County Dublin
- Full-time
- Java
- C++
- Bachelor's degree
Quick apply
Software Engineer III - Test Framework
Sirius XM —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Customer service
- Engineering
Ads Solutions Engineer, gTech
Google —Dublin, County Dublin
- €90,000–€92,500 a year
- Full-time
- Computer Science
- Windows
- Master's degree
Network Development Engineer II, Capacity Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- AWS
Software Engineer - Frontend/Full Stack
PlayStation Global —Dublin, County Dublin
- €69,500–€104,300 a year
- Hybrid work
- Computer Science
- Java
- AWS
- Wellness program
- Annual leave
Senior CloudOps Engineer
Learnosity —Dublin, County Dublin
- Full-time
- Hybrid work
- AWS
- Scripting
- Linux
- Annual leave
- Employee assistance program
Quick apply
8d
Sr.Quality Assurance Engineer (European Language Expert), Alexa Global Quality Team
Amazon Development Centre Ireland Limited - D94 —Dublin, County Dublin
- Full-time
- Java
- Master's degree
- C++
8d
Application Security Engineer
Millennium Management —Dublin, County Dublin
- Azure
- Computer Science
- Java
GreyMatter Specialist
ReliaQuest, LLC. —Dublin, County Dublin
- English
- Windows
- Bachelor's degree
Senior Database Reliability Engineer
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Oracle
- SQL
- AWS
Quick apply

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Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Telnyx -
Dublin, County Dublin

Quick apply

Job details

1 day ago

Qualifications

Jira
Telephony
VoIP
SDKs
Communication skills

Full job description

About Telnyx

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.

We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

We are looking for Weekend Warriors to support our growing customer base throughout the weekend and during the week. Weekend Warriors would work 5 days a week from Wednesday to Sunday.

The Role

As a Product Support Engineer, you are a motivated and enthusiastic individual with a passion for technology. You will work closely with our operations and engineering squads, triaging and troubleshooting frequent cases. Communication skills, flexibility and a desire to learn are essential, as well as the ability to work on multiple concurrent priorities through chat, tickets and calls.

This is a unique opportunity to join our team and make a difference in a growing, innovative company.

In This Role You Will

Troubleshoot VoIP/SIP calls and RTP packets using Wireshark and our internal tools to help customers or vendors identify call issues.
Replicate API issues reported by customers using Postman and either solve or escalate said issues to the appropriate teams.
Analyze T.30(passthrough fax tones) and T.38 Fax over IP packets using our internal tools and Wireshark to troubleshoot faxing issues.
Run live packet captures from cloud servers on the Linux terminal.
Familiarize yourself with our API and VoIP based products in order to help customers with their setup inquiries.
Monitor operational pager alerts in an efficient and timely manner.
Improve customer self service through better processes and documentation.
Troubleshoot customer and vendor concerns quickly and efficiently to maintain the highest standards of professional customer service.
Liaise with your technical peers for resolution of escalated cases.

You May Be Fit For This Role If You Have

SIP, RTP, T.38 and other Fax over IP and Voice over IP Protocol knowledge.
Strong customer-focus, interpersonal and communication skills.
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to assess problems and explain solutions.
Continually looking to solve problems.
Understand issues and requirements well in order to provide solutions.
Outgoing and socially interactive.
A self starter looking to assist at any moment and to take the initiative.
Balancing daily workload and multi-tasker who can effectively prioritize work.

What We Value

Experience in a product support/application role.
Voice over IP experience with the SIP signalling protocol or other related telephony protocols.
An understanding of general web technologies such as API/SDK's.
Experience working with SMS over SIP SIMPLE, SMPP or HTTP(API requests).
Confidence with technology and the Internet.
A natural curiosity and experience in applying technology to resolve customer issues.

Technologies We Use

Wireshark for network packet analysis.
Postman for API troubleshooting.
Linux and the Linux terminal.
Tshark to do live captures from the Linux terminal.
Metabase, Graylog and Jira.

Working Shift Setup

5 day week: 9 hour shift with 1 hour break.
Saturday & Sunday is a set working day.
Working days for this role would be Wednesday, Thursday, Friday, Saturday and Sunday.
Rest days would be Monday and Tuesday.

Working Shifts

8am to 5pm UTC
Wednesday to Sunday

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Refine Your Search

linux engineer jobs in dublin, d

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Site Reliability Engineer - Multicloud Platform

Privileged Access Management Engineer

Software Engineer - Site Reliability

Software Systems Engineer

Infrastructure Security Engineer

Cloud Platform Support Engineer III

IT Systems Engineer

Java Software Engineer (AVP)

Staff Engineer, Firmware Engineering

TAC Engineer

Software Engineer III - Test Framework

Ads Solutions Engineer, gTech

Network Development Engineer II, Capacity Engineering

Software Engineer - Frontend/Full Stack

Senior CloudOps Engineer

Sr.Quality Assurance Engineer (European Language Expert), Alexa Global Quality Team

Application Security Engineer

GreyMatter Specialist

Senior Database Reliability Engineer

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