Find It support contract Jobs in Cork, C

Quality Analyst (Fraud)
TELUS Digital —Cork, County Cork
- €38,500 a year
- Monday to Friday
- Analysis skills
- AI
- Communication skills
8d
Team Leader | Fintech | Cork office
TELUS Digital —Cork, County Cork
- €38,000–€42,000 a year
- Monday to Friday
- Microsoft Excel
- AI
- Leadership
7d
Office Administrator - Fixed Term, 30+ Hour Contract
SIG Ireland —Douglas, County Cork
- €32,000–€38,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
4d
Customer Delivery Driver - - Ballincollig
Tesco Ireland —Cork, County Cork
- €18.24 an hour
- Full-time
- Communication skills
- Employee assistance program
4d
Business Analyst - Digital
Musgrave —Cork, County Cork
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
Quick apply
12d
Administrator
Ballyphehane Community Centre —Ballyphehane, County Cork
- €14.55 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
Quick apply
4d
Customer Service Representative
DACHSER Ireland Ltd —Little Island, County Cork
- Up to €31,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance program
Quick apply
21h
IT Support Engineer - Helpdesk
PFH Technology Group —Little Island, County Cork
- Full-time
- IT
Quick apply
1d
Sr. Contracts Administrator | Cork
OpenText —Cork, County Cork
- Sales
- Microsoft Office
- Analysis skills
6d
International Software Quality Engineer with Spanish Latin American
LocalEyes —Cork, County Cork
- Monday to Friday
- Spanish
- Computer Science
- English
- Free parking
Quick apply
International Software Quality Engineer with Norwegian
LocalEyes —Cork, County Cork
- Monday to Friday
- Computer Science
- English
- Analysis skills
- Free parking
- Relocation assistance
Quick apply
Data Science Intern
Musgrave —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Excel
- Internship
Quick apply
4d
Retail Artist
Charlotte Tilbury —Cork, County Cork
- Full-time
- Sales
- Gym membership
Quick apply
Head of Warehousing
Kilkenny Design —Cork, County Cork
- Full-time
- Warehouse experience
- Leadership
- Communication skills
Quick apply
Forklift Operator
DACHSER Ireland Ltd —Little Island, County Cork
- €30,000–€35,000 a year
- Full-time
- English
- Forklift
- No degree
- Free parking
- Employee assistance program
Quick apply
21h
Engineering Manager - REF: 2536b
Fingleton White —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Healthcare Assistant
Mowlam Healthcare —Ballincollig, County Cork
- Full-time
- English
- No degree
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
Full time TEAM MEMBER - Cork
Sprout & Co —Cork, County Cork
- €14.15 an hour
- Full-time
- English
9h
Business Development Manager
Irish International Trading Corporation —Cork, County Cork
- Microsoft Excel
- Sales
- ERP systems
Development Infrastructure Engineer
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- No degree
- Contracts

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Quality Analyst (Fraud)

TELUS Digital -
Cork, County Cork

Apply Now

Job details

Permanent
€38,500 a year
8 days ago

Benefits

On-site gym
Private medical insurance

Qualifications

Analysis skills
Quality assurance
AI
Communication skills
Banking
Time management

Full job description

Description

Quality Analyst - Fraud focus/Fintech

Location: onsite in Cork, Ireland (fully onsite role)

Hours of operation: Monday to Friday 11.30 - 20.00 (subject to change)

Compensation: €38,500 gross p/a + performance bonus

Start date: 27th July 2026

As a Quality Analyst, you'll be the driving force behind our quality and performance standards. Your role will involve providing guidance and direction to team members in best practice methodology using client guidelines and risk assessment processes, supporting the operation through Quality audits, analysis and coaching. You will work with the Team Leads to ensure that support is given on an individual basis to meet agreed internal targets. Your key focus will be to assess and improve the Quality scores and processes across the operation. This will involve working closely with the management team and the client to best support performance management and team member development.

This will involve support and development of team members at all levels. You will be working closely with the Training and Quality teams to drive Operational improvement through innovation and creative thinking.

What we offer:

Stable job: permanent employment contract
Performance-based bonus
Opportunity to advance your career
Great rewards for referring your friends
Multilingual exposure: improve your spoken and written language skills
Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and an occupational health advisor
Subsidized canteen

What You'll Do:

Perform Quality audits & Accuracy reviews
Assist in helping team members with live case management and questions about quality, tools usage, risk assessment and accuracy of responses.
Responsible for coaching/feedback sessions for individual team members to develop their core skills and improve performance.
Create an open and honest feedback flow with Management regarding team members performance and recommendations.
Maintain all relevant performance records
Provide assistance, support and training materials, as required
Provide daily / weekly / monthly updates and reports.
Organising Quality workshops & training, where necessary
Collaborating with Team Lead and team members to identify training, performance & quality requirements

We are looking for someone with:

Proven QA/Quality Assurance experience (required)
Demonstrable experience detecting fraud in banking, fintech, or financial services
Knowledge of the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
Strong understanding of Know Your Customer (KYC), Anti-Money Laundering (AML), and risk assessment procedures
Exceptional organizational and time management abilities
Outstanding attention to detail with strong analytical and communication skills
Proven problem-solving ability and initiative-taking mindset

WHY JOIN US?

At TELUS Digital, we value quality, innovation, and our people. You'll work with a collaborative team, access ongoing professional development opportunities, and play a meaningful role in shaping our operational success.

Ready to make an impact? Apply now and let's talk about how you can grow with us.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Apply Now

Refine Your Search

it support contract jobs in cork, c

Quality Analyst (Fraud)

Team Leader | Fintech | Cork office

Office Administrator - Fixed Term, 30+ Hour Contract

Customer Delivery Driver - - Ballincollig

Business Analyst - Digital

Administrator

Customer Service Representative

IT Support Engineer - Helpdesk

Sr. Contracts Administrator | Cork

International Software Quality Engineer with Spanish Latin American

International Software Quality Engineer with Norwegian

Data Science Intern

Retail Artist

Head of Warehousing

Forklift Operator

Engineering Manager - REF: 2536b

Healthcare Assistant

Full time TEAM MEMBER - Cork

Business Development Manager

Development Infrastructure Engineer

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